Demel

We visited Demel, because we were curious about the famous dessert, kaiserschmarrn. There was a short line for takeaway, window service. We opted to take an outdoor table. We were seated after 10 minutes. While we enjoyed our people watching, it took 45 minutes before our order was taken, then another 30 minutes for our two drinks and one order of kaiserschmarrn to arrive. It was all very good, very pricey, but it’s paying for the experience. What we did notice, was a pickpocket working the various crowds that came to watch the chef through the window. During our almost 2 hours at Demel, we saw him work multiple groups. Whether or not he was successful, we don’t know. If you visit, just be aware, and this was an off season visit.

Contrary to what everyone thinks that an old cafe with many years of history must have good quality and great taste, I must say that it was not the case at all, you can try the most ordinary cafe and sweets here. The cheesecake was of such poor quality and had no soft texture that it could not be eaten at all. I could have made much better choices at this price.

First visit to this old traditional Vienna cafeteria. we ended up here by chance, we were immediately intrigued by the smell and the long line. the line to get in was extremely long and you need to be prepared to wait a little. The place is very popular. the pancakes kaisershman is as good as it is simple and this makes it pleasant and tasty. Coffee it’s also nice. it was a really nice experience, we will definitely try it again when we return to vienna

Come here because of many good reviews but feeling disappointed. The place itself has nice decoration and staff provides good service. But the food is pretty average and you can have similar quality in other places. The apple strudel is very average with the price 9.5 euro,it didn't meet my expectation. I tried one in a small cafe in Budapest, which was much better. This doesn't like fresh. The pastry is soft and doesn't feel like freshly baked. The hot chocolate is very sweet and can't taste the cacao. While I had one of the best hot chocolate in Italy and Poland,this one is far away from that standard.

Where do I even begin? The warm kindness of the waitresses? The irresistible aroma of fresh baking? The charming decor that makes you feel right at an elegant classical home? Or maybe the absolutely divine pastries? Every bite here is a treat, and trust me, you need to try them. From the tangy sweet passion fruit cake to the classic apple strudel to the heavenly stuffed pancakes, everything we tasted was pure dessert bliss. Huge tip: Come prepared for the queue! Depending on the season and time of day, the line can get pretty long, but hey, when something is this good, it’s totally worth the wait!

we ended up here by chance, we were immediately intrigued by the smell and the long line. the line to get in was extremely long, we opted for take away (there was always a line but much faster). the pancakes is as good as it is simple and this makes it pleasant and tasty. it was a really nice experience, we will definitely try it again when we return to vienna

Well, don't miss the Vienna cafés! if you didn't think about booking a coffee shop it is a good alternative! They offer tables without reservation. I do, nevertheless, recommend you to arrive at least half an hour before the café opens to get a table and avoid an hour-long queue. The waitress was really sweet and friendly! The food is tasty. The specialities are homemade, so do not hesitate! However, the hot chocolate is not extroadinary if I compare it with those of Paris of the same price.

the kaiserschmarrn is one of the best desserts ive ever tried! there was a line and we waited 15-20mins but it was well worth it! the whole place is beautifully decorated and you really feel like a viennese princess here :)

Demel is a venerable Viennese pastry shop that opened its doors back in 1786. I tried four of their delicacies: The famous Sachertorte: Grade D In my opinion, within the pastry world, the Austrian sachertorte is at best a minor league contender. Totally overrated. It's basically a dry and unappealing chocolate cake. Apple Strudel: Grade A The best Apple Strudel I've ever had. A paper-thin flaky dough filled within a gently sweetened apple filling, this pastry is a real winner. Vanilla-Creme-Schnitten: Grade A An excellent Mille-feuille... so flaky and flavorful. Krapfen: Grade B+ Very light with a great filling. But it's a bit too light for me... Give me more filling! Next time I'm in Vienna, I'll definitely be returning to Demel. But I'll stay away from the sachertorte!

A very cool place to come for dessert and coffee. The first floor is the shop to buy desserts and pastry and coffee to go. However, I recommend grabbing a table upstairs if you have time. Enjoy your latte and pancakes and chill. The background music is very nice to have a break from the craziness of life. Pancakes - it's better without the red apricot sauce or whatever it is. The sugary carmélized topping tasted better. We grabbed chocolates to go for us to enjoy.

Visited for the popular,well know Kaiserschmarrn they sell. There was a huge dine in line as well as a huge to go line. It was a pretty big space/eatery. The outside line went by pretty fast. As you order, pay and you get your order on the spot. The plums were interesting. Not really to my liking. But very interesting. The plum gave the cake my portion a sweet flavor. But they stewed plum itself isn't something I'd have again. TLDR-didn't really like it, but interesting snack to try

Although Demel is a well known cafe and hyped up tourist spot...we decided to go to the take out to sample some of their kaiserschmarren. The take out line moved fast and we ordered and shared a small size. Think of scrambled pancakes- buttery, eggy, soft, topped with a plum sauce, and sprinkled with powdered sugar. Nothing special, it was ok. I enjoyed the sauce, it reminded me of when I used to make jam with fresh plums. Kinda pricey.

We stopped by to take a break from shopping. They have both inside and outside dining. The umbrellas have heat lamps mounted on the underside. Servers are quick and efficient. The hot beverages and pastries we ordered were delicious. Wonderful city, awesome people and great food and drink.

Super long lines but there is a takeout window for coffee and their famous pancake bites with plums that remind me of apples with spices. Hot chocolate was the real deal. NYC prices but that's expected in this posh area. Try it out and there always takeout line for a sampling.

Stopped here for the Kaiserschmarrn. This is a classic dish in a classic cafe. The location is in an area with high tourist traffic, so I think they do their best but the crowds are a bit too much. Enjoyed the Kaiserschmarrn, but on a future visit I'd search out something more off the beaten track.

Exquisite shop for confections and coffee. It says its origins date to 1786, and I can very much appreciate why it's stuck around. Stopped here for a Kaiserschmarnn (probably butchered the spelling...it's been close to 30 years since I took German, to be fair). Amazing little dish of bits of cake (thick pancake kind of feel), mixed with fruit sauce and plums (yeah, didn't see that coming myself...or at least not that I'd love it with plums in there). Simple. Delicious. Quality coffees as well (do the melange, very satisfying, cappuccino-like coffee found around Vienna). Service was fast and friendly...even politely handled my efforts to order in German!

The sachetorte is certainly good, perhaps a little dry but still tasty. They have great coffee (including American style coffee rather than the short espresso, which I liked), and the building is pretty cool looking. Service was very slow but ok.

Pastries & unique candies. Go into the cafe/shop even if you don't order anything as it is so beautiful! Gorgeous displays of their candies. A bit pricey.

Date of visit: June 5, 2024 We passed by the wonderful treats in the lobby and ended up staying to enjoy a couple of pieces of cake! I would highly recommend the esterhazy, an almond cake. My husband had the Dobos cake, which was a caramel cake featuring a crispy/crunchy caramel layer on top. While very good, you really can't cut into that top layer and it ends up being more for show, unfortunately. Service is a bit on the slower side, so don't go in and sit down if you don't have a fair amount of time to spend here, even just for cake and coffee.

The smell alone makes you want to stay all day. She's a beauty too. Her neo-Baroque interior, crystal chandeliers, and apron-clad servers create a timeless ambiance. Go the back and watch the pastry chefs making apple strudel. Founded in 1786, Demel is a legendary pastry shop in Vienna near the Imperial Palace. I graduated to a Wiener Melange here. Often shortened to just Melange on menus and when ordering, this type of coffee is an espresso with steamed milk, topped with a little foam.

This stunning and magical pastry shop was founded in 1786. The aroma of freshly baked pastries wafting through the air. I definitely had a hard time leaving here, and you will too. They were still very busy even though it's raining and super windy outside. I ordered takeout since there was a long queue for tables in the coffee area upstairs. However, the lady helped me was very kind and inviting. She spent her time explaining about each cakes and also gave me recommendations. I ended up getting the Esterhazytorte, Dobostorte, baked cheesecake, Sachertorte, vanilla and apricot donut. I would recommend the esterhazytorte, sachertorte and apricot donut. I also got strawberry jam to bring back home. It's definitely worth a visit here!

We had the Amaretto Coffee, the pancakes with vanilla sauce. The food is fairly good. Regarding the service, well, we waited for about 40 minutes despite the fact that there were empty tables available. Then, the staff started rushing us to ruder and to eat fast. Demel is a bakery founded in 1780's with a long history of serving quality products. The location itself is a mix of old and modern. It was a fairly good experience. Caution : pancakes may have raisins.

So much hype since they have original recipes. Tried the most famous chocolate apricot cake, then our local guide said go try the kaiserschmarren, it was best in city, so we went back to try it. Verdict...sadly wasn't a super fan of the famous chocolate cake. It's my taste buds and texture preferences, no fault to the restaurant as I'm sure they nailed it. But, the Kaiserschmarren!!!! Omg, that was incredible. To satisfy my sweet, this was worth a 2nd visit. It gets super crowded, but we found a quick way in and out so not too bad. Outside line us strictly for kaiserschmarren, and inside you can purchase everything else. Service is vety fast. Great location!

TOURISTS: Pay attention! See the door to the right of the outside takeaway line? Go directly through that door (the 2nd door to the left side) and you can shop around for your chocolate, cookie, and bakery delights. No need to stay in line.... Unless you want to sit inside and eat cake. The line of people are there to sit inside (or they don't know about how they can just walk upstairs without a line....). They probably haven't read my review yet if they just want to buy self-service goodies. Don't go through the door at the far right since that is the exit. You won't be able to get in through there. FOOD: Worth the journey toward!!! 10/10 Hot chocolate 10/10 Kaiserschmarrn (basically a big pancake) 10/10 Various bakery goodies

Very crowded, we waited to be seated outside and then it took another 15 min for the server to come to us to place the order. Food is good but overpriced. NOT for vegetarians!

If you find yourself in Innere Stadt and want something sweet, this is the place to go. Best to head up the stairs and sit in the calm café area for proper table service. Though paying is a bit chaotic since you need to take your bill downstairs and pay at the counter where a bunch of people are trying to order pastries. Apple Strudel: Maybe the best apple strudel I've ever had? The pastry dough was thin and flaky, but different from phyllo. The apples were also sliced very thin and had that great texture of a little firm but also soft. And the taste was full of apple greatness, like they picked the optimal varieties to use. Apricot Dumplings: It seemed like they wrapped pancake batter around cooked apricots and covered in brown sugar. Loved the warm pancake-y textures. Though it got a little dry at times, when you didn't get apricot in your bite, so good to have coffee nearby. Franziskaner: Coffee, milk, whipped cream and chocolate sprinkles. More exciting than a regular latte or cappuccino. Häferlkaffee:If you want something on the bigger side, this is the thing to get.

There was a not so long line before the opening, 10 am. One of the oldest cake shop, established in 1786!! My purpose was the iconic chocolate cake, Sachertorte and Fächertorte , Jewish layered-cake for Yom Kippur. The decor was amazing, service was amazing and no the cakes were SO amazing!!!! Having these historical cakes with coffee was highly of my trip.

Dreamy and delicious!!! Highly recommend waiting for a spot to sit and enjoy some warm kaiserschmarrn - just the right amount of sweetness and quite filling (can definitely share an order with someone you love). The bakery and cafe are beautifully decorated. I could browse forever - be sure to check it out if you're looking to take a treat to go.

The Kaiserscharmm, which is an enormous eggy and fluffy pancake, is the thing to get. Very delicious. But don't wait in the ridiculously long line to sit down. Go to the take out window and eat on the street. The warm pancake will remind you that the Emperor had great taste.

We came here looking for sachertorte as we heard it's a must eat in Vienna. We got it to go as the line to sit was too long. Unfortunately we weren't the biggest fans of it as it was very sweet. We also got a coffee dobos torte and that was delicious. It had a nice caramel flavour to it and the coffee really stood out. It was strangely addictive and not overly sweet. This is definitely only a one time buy as the prices are quite steep as it is geered towards tourists.

Must visit while in Austria. Top quality cookies and cakes. Beautiful building. Long lines if you want to eat here

The cafe experience itself is not worth the wait time and jacked up prices--if you're just there for the pancakes, do take out! Portions are MUCH larger and prices are cheaper (the sitting fee is reflected in the food prices). The wait time was atrocious (one hour) and out in the rain too!! There's a line outside to get into the cafe, then another one inside for a table (which were crammed into every conceivable space imaginable). Overall, while the architecture and decor were absolutely gorgeous, the overcrowded environment greatly eroded the experience. I sort of felt like a pig lined up for slaughter in the machine of cafe capitalism. Everything was fine, but super expensive, and the kaiser pancakes were a bit...mundane. They tasted great, super fluffy and buttery and eggy and I loved the caramelized rum raisins, but was it worth the wait? Especially given how hyped Demel was. The ham and cheese croissant ($9.50) was just that--cold, overpriced, and nothing special.

Not sure why this classic Viennese bakery only has a 3.8-star rating on yelp, but I think it should have at least a 4-star or higher. The line was fairly long for a sitdown table, but they also have a separate line for takeout only. The service was very quick, prices were reasonable, and the dessert is outstanding. The combination of pancake-like dessert with the tart plum is phenomenal. I've been eating this stuff my entire time in Vienna, and regret nothing. I did not get a chance to go inside of the bakery, but the outside seating was great and overall ambience was satisfactory. If you come to Vienna, please come here!

It is a very touristy spot but still very good. Really nice views of Stephansplatz.my sachertorte was delicious.

The line is super long to wait here but it actually moves pretty fast. I thought we would be waiting for at least 45 minutes and it only took about 15-20mins. The staff was friendly but kept to themselves. We ordered their three most popular desserts and I would only get one again - which were the donut shaped bites. They were filled with different filings and you could dip it in a vanilla sauce. The experience is worth it but not a must do when you come to Vienna.

This Viennese coffee house has been around for a really long time. As you enter this popular cafe, you can observe the coin on their logo which brands them as purveyors of baked goods for the Royal Imperial family. Love that such cafes are still around for us to enjoy. Their Sachertorte is the best we had in Vienna. It's decadent, not overtly sweet, moist and made for a perfect late afternoon snack. When in Austria, had to also try the Apple strudel however I wasn't a fan, it was a bit dry and you really must like Apple based pastries to enjoy this one. Coffee was decent. Lovely regal atmosphere. They also have a store with lots of packaged treats that you can take home.

For as long as I can remember, I've had had an absolutely killer sweet tooth. Over the course of my two decades and change on this planet, I've met very few people whose appetites for sweetness match mine. As a child I remember this taste for sugar feeing almost insatiable, as if no amount of sucrose could possibly leave me without wanting more. And so to this day, when someone asks me my favorite food, the answer is a simple one: it's cake, of course. Imagine my bliss when I first arrived in Vienna, a city I had chosen to travel to while knowing admittedly little about what I'd find. From the first day I spent there, I was spellbound by Vienna's timeless charm -- the exquisite palaces, the flawlessly manicured gardens, the unwavering devotion to the arts. (How could I say no to nosebleed seats at the opera?) The rich and very tangible history of the place made me feel utterly and completely spellbound, like I had ripped a little tear in the time space continuum and ended up in a place I shouldn't be. I'd spent the week hopping from landmark to landmark -- from the Belvedere Palace to the famed Hotel Sacher, from the Spanish Riding School to the site of Mozart's grave. I had learned far too much about the complicated and tragic tale of the nineteenth-century empress Sisi and seen far too many of her impossibly tiny-waisted gowns. I'd taken audio tours up the wazoo and seen so many pieces of furniture that I could have considered myself an anthropologist. It seemed, though, that there was still something waiting to be explored, yet I didn't quite know what it was until I stumbled upon it on my way out of the Hofburg. There it stood, gleaming like a little diamond on the cobbled street before me -- the brown awning shading a bustling patio and elaborate large windows with goodies visible on the other side of the glass. My mouth watered when I took hold of the masterpieces being shuttled across the patio on little plates. Thankfully, it was just about time for my afternoon sweet treat. How serendipitous! Upon strolling in, what hit me even before the deliriously delightful mélange of aromas was just how stunning this place was. A palette of pastels infused everything with a hint of springtime, and the elaborate gold details on the molding made me feel like I was back in Belvedere Palace. For a moment, I felt as if Sisi herself could be sitting at one of these tables, sporting a lavish gown and sipping on a tiny cappuccino. Imagine my shock when I laid eyes on the pastry case. From undeniable classics like apfelstrudel and sachertorte to concoctions like punschkrapferl and biskottentorte that were wholly unbeknownst to me, it nearly took my breath away. If I could have, I would have shrunk myself down and lived out the rest of my days in that pastry case. Of course, limited by the laws of physics as I am, I decided that ordering something would be a close second. I chose the annatorte because I was fascinated by the ribbon-like design around the perimeter of the cake. It was one of the most beautiful cakes I had ever laid my eyes upon, and let me tell you that these eyes are no stranger to gorgeous cakes. After taking the first bite I found that it was phenomenal and unexpected, although I couldn't seem to place the flavors no matter how hard I tried. It wasn't until I was nearly finished that I resorted to Google, learning that the staple flavors are nougat and orange liquour. A surprise but a pleasant one, much like my entire week in Vienna had been. By this point in my travels, I was learning that getting caught off guard was part and parcel of exploring the world -- for better or worse, but usually for the better. Read more reviews at letsgetdinner8.wordpress.com.

The Amaretto coffee drink was quite good, especially on a cool windy day, and the service was good. We ordered two sandwiches from the lunch menu, Brie & fig baguette and a ham and cheese croissant. The ham croissant was disappointing as it arrived without condiments, lettuce, or other toppings. We asked for mustard and mayonnaise and were surprised to find we were charged an extra 1,9E per condiment when we received the bill. Overall, the lunch dining experience was fine.

This place is more like a 4.5 out of 5 stars. This was the first place we ended up after landing in Vienna and i'm glad we stopped here. We ended up getting the Sachertorte and some savory baguette sandwich, along with some coffees. The star of the show is the Sachertorte (chocolate cake), whatever you do... make sure you get a slice here. Its so rich and not too sweet. it also had a nice citrus flavor coming from the apricot jam inside the cake. The sandwich was also good, but the chocolate cake was so good, we came back again and took it to go. I got a simple expresso and the wife ended up getting coffee with alcohol in it. I forgot what it was called. There is typically a wait to get seated inside.... However, you can get food to go. I highly recommend sitting inside for your first time as the inside has a very nice ambiance. PS: if you take food to go, you can skip the line and its a bit cheaper.

We saw a line here en route to Michalerplatz so we googled this place. It seemed like a must visit so we did. We lined up at first and then I decided to ask the staff if the line was for seated meals. It wasn't. So if you're there for the first time and would like to sit down, just grab any open seats you find. We sat outside and absolutely loved the green dome as the backdrop. The inside seats looked very nostalgic. Either way, no matter if you sit indoor or outdoor, the ambiance is epic. The food, drinks, and service were decent. 1 star is reserved because it didn't fully wow me.

Delicious! Eggs and ham were great, as was the fresh squeezed orange juice and the few pastries we got. Service was good, food came out fast, and overall a great spot for breakfast. There were maybe 10-15 people ahead of us in line outside the door when we arrived. But the line goes quick and we were sat within 15 minutes! You absolutely MUST try the Kaiserschmarrn and Homemade nougat dumplings (especially the nougat dumplings)!!

We didn't dine in, but walked the store and bought some Sacher Torts and Stolen to take away. Wonderful wooden boxes hold your sweet treasures that make taking them home perfect!

Very rude bartender. No one informed us about the rules and we didn't realize the cafe and bar are two separate entities. The bartender wouldn't let us eat the cakes we bought here even though we also ordered food at the bar. He literately told us to leave then he proceed to talk dirty with the staff at the door. Not friendly to first timers/tourists at all!!!

Having visited a few other cafes in Vienna, I would actually skip Demel. The quality and the crowds were not worth it and it ended up being the worst cafe that we visited.

We went to this place for cake, of course. It did not disappoint. Russian punch cake was exceptionally good, and the fried chicken dish we ordered for lunch was tasty also.

Very nice spot . We went there to try their famous apple strudel , it was delicious The service was fast and very friendly Inside there is a shop where you can buy sweets

The menu at Demel looked really appetizing for lunch, brunch or dessert but since it was right in the center town & was so packed so we weren't able to get a table to eat a full meal. But there were these delicious and fancy looking tortes, multiple layers cakes, baked pastries in the cases. We got some desserts and their must-try kaiserschmarrn pancakes to go and they all were excellent. There was not a greeter or hostess in the front so it was a rather confusing scene of people standing in line outside for the pancakes, standing in line at the case for the pastries, and upstairs waiting to be seated for dining

What an iconic Viennese coffee house (oh, and the oldest). Right near the Spanish Riding School and Parliament buildings, it is nestled amongst some posh boutique clothing stores. The line is ever-present, but a chef making Kaiserschmarrn (very eggy pancake that is cut into pieces) entertains you while you wait from a front window. I had some excellent Dukatenbuchteln (sweet rolls with vanilla sauce), croissant with ham and cheese), THE BEST fresh-squeezed orange juice of my life!! One note of warning, while their bakery shop has some beautifully decorated gingerbread cookies, they are hard as a brick and completely uneatable.

Demel has amazing cakes and coffee. This is a must stop for any visitor to Vienna, Austria.

When in Vienna, you must visit this amazing/historic pastry shop. It's located on a high-end shopping street right on a beautiful roundabout, so yes, it'll be pricey. Ensure to order a kaiserschmarrn, apple strudel, or anything that looks delicious to you. Don't skip out on this Viennese gem!

Famous Cafe in Vienna Definitely come early because there's a long line, but it's worth the wait. We ended up waiting around 30 minutes for a seat. Once you enter, the decoration of this place is so fancy with glass covered cases and hints of gold on the trimmings. This place is known for their sachetorte (chocolate based sponge cake with an apricot cream), Kaiserschwarnn (fluffy pancake ripped into pieced and served with a warm plum compote) and their selection of coffees. We ended up getting the sachetorte and Kaiserschwarnn, our favorite was by far the Kaiserschwarnn. It was so buttery and soft, like the best buttermilk pancake you ever tasted, with hints of a caramelized sugar flavor. The plum compote was sweet but also had a tartness that balanced the richness of the pancakes. Do yourself a favor and get this dish when you are here. The sachetorte was okay; it was a bit on the drier side, but had a rich chocolate ganache if you prefer chocolate. Even though the wait is long, definitely come to this cafe!

The current 3.8 rating for Demel is unfair. This is an iconic pastry shop in Vienna that the Habsburgs patronized for 100 years. It hasn't lost its charm or its quality since. Yes, there are long lines to get in, but it's definitely worth it. The service is professional and crisp, and the ambience is very Old World. I had the iconic Sacher torte and it was even better than I remembered from my last visit to Vienna. Usually it's a very dry cake that requires whipping cream, but this version was moist and well balanced between the chocolate and the apricot jam. The wife had the ganache torte which did not disappoint. If you only have time for one iconic pastry shop in Vienna, Demel is the place to go.

Anna Cake: 5/5 was rich and chocolate hazelnut Döry Cake: 3/5 light chocolate cake Fächer Cake: 2/5 interesting cake, definitely not for everyone

Nice historic cafe on the second floor of the building. Expect to wait. Service was good. Pastry was lacking. Least favorite strudel we had while in Vienna. We found the pancakes, their specialty, dry and in need of more sauce. Not terrible but we had better in a few other places.

Sehr nette Bedienung. Sissi hatte aber bestimmt mehr Platz am Kaffeetisch. :) Die Preise entsprechend der Wiener Innenstadt aber der Geschmack war es wert.

Great cafe on St Stephen's Square. Was craving a matcha latte and it was so good that I had two! Husband and son had excellent breakfasts. Great place for people watching.

First established in 1786, Demel has carved itself into the history of Vienna with everything from Cakes to Candied Violets that earned them the title of a Purveyor to the Imperial and Royal Court (K.u.K. Hofzuckerbäcker) up to this day. At the current location since 1888 the salon is easily recognized by tourists peeking through windows where chefs can be seen making any Kaiserschmarrn and dumplings using the same recipes created by Ludwig Dehne and carried on by Christoph Demel in 1857. Now part of a Restaurant group since 2002, fame bolstered by marketing, guests entering Demel will find tables as well as the option to take-away, the shop in back featuring no less than a dozen Cakes alongside various other Confections and Candies. Arriving early with no wait, though all seats were full in 30 minutes, Coffee was quickly followed by three plates including a splendid Sacher Torte that has apparently been the source of a legal battle as it was created here by Franz Sacher's son using the original recipe before Hotel Sacher bought "The Original" title. A bit higher priced than like spots with less accolades, though the experience and Food are nonetheless quintessential Vienna, Kaiserschmarrn arrives piping hot with stewed Plums in a large portion while Nougatknodel features dainty Semolina Dumplings filled with Chocolate and rolled in Streusel with a side of pureed Raspberries.