Charles D.
Yelp
Went to Demet's Donuts on Friday 2/11 to buy a dozen donuts for the people at work. I asked for a dozen donuts, and the counterperson pointed at the overhead sign behind her without saying a word. Not knowing what that meant, I indicated that she should proceed. Before filling my order, she rang it up and pointed the POS display toward me. The total displayed was $28.20. It was 5:45 A.M. and since I did not have time to go anywhere else, I said okay, all the time thinking I could call later in the day, after the morning rush, and clear this up since this must surely be a mistake. When I called, I spoke to someone who I assume was a manager. He informed me there was no mistake. Donuts are $2.35 each no matter how many you buy, and they no longer sell donuts by the dozen. There was no signage of any kind to explain this new practice. It was left up to the poor counterperson, to explain the new pricing, and to handle any complaints. I have been going to Demet"s for many years, often on a weekly basis, until covid hit. I had planned on resuming this practice, but that is no longer the case. The donuts are good but not $28.20 per dozen good.