Denise's Delicacies

My Cake was absolutely beautiful and stunning Denise’s Bakery delivered 💯. The staff went above and beyond despite my chaotic demands. Best rum cake; delicious, moist, flavorful, not to sweet and just right! Thank you Denise for making my 50th Shine!!!! Happy Customer Michelle……….Best Bakery in Philly a hidden Gem!

We love Denise's but why y'all doors open with no poundcake slices for sale! Bad business! The cookies were delicious as usual but I'd rather have poundcake slices!

This particular business is so poorly managed that people will line up because of the memory of how good this bakery used to be. they now sit inside the bakery and be upset that they have to wait and one solid line instead of two lines because the manager cannot keep employees for longer than 30 days. Writing this review because of the sheer nerve of the owner to think I didn’t have the time to talk about her and her business practices talk to your employees any kind of way and then expect them to work lol I don’t think so learn how to keep girls at the front and maybe this business would thrive like it used too.

I picked up a strawberry shortcake around 12:30pm and when I finally opened the box at 7pm I saw that they only give you two (2) small whole strawberries and strawberry pieces for decoration. One of the strawberries that was on top of my cake was a day or two away from becoming moldy. When I cut into the cake I found out that they don’t put strawberries in between the layers of cake, just pink icing. I gave the cake a try, and realized that they're cakes are frozen not made fresh daily. The middle of the cake was still cold as if I just took it out of the fridge; after four to five hours of sitting at my desk in room temperature air, and about two hours of sitting in the car with the windows partially rolled down without air-conditioning.

I’ve been patronizing this business for YEARS and sadly I have to say that it unfortunately has taken a turn for the worst. I visited on a weekday and they were out of almost EVERYTHING; cheesecake, strawberry shortcake, pound cake, etc. The display case was pretty much empty. The most popular thing on the menu is the pound cake. At the very least, that should always be stocked and available. I know the business is now run by a relative, but I didn’t expect such a drastic change in how the business is run.

You All have to Do better I have been a customer for many many years and all I can say is that customer service and quality has consistently gotten Worse! I had problems from the day that I place my ordered over the phone with Nadjia Listen I understand that things may happen but what you should do is try to figure things out first internally before making 3 calls to your customer with different things 2 days before the event the the cake was needed for. I’m going to call because I’d like to speak to the Owner Iam not satisfied. The strawberries look bad and are discolored, everything is just jammed on the top not uniform and it looks sloppy . We must do better when you want people to patronize your establishment. I don’t even want to put this cake on my table $140 + dollars down the drain Happy 70 th Birthday Mom 🤦🏽‍♀️ THE FIRST CAKE IS FROM today 10/14/23 red black the second Pic is from 2 years ago black and gold see the difference and I could go back over 10 years and show the cakes I have gotten and how their has been a decline.

I’ve been getting my birthday cakes from Denise since I was a year old. They were the best bakery in Philly. Since the fire they have started to decline slightly but it was still decent. Since the pandemic they have went to hell. The cakes are dry, they don’t give you enough icing. Also what I really don’t like is the bottom of the cake it’s too wet. The texture of cakes has gone down significantly. The only shine part I like is the donuts. I love their donuts but the problem with their donuts is that they are too skippy with the cream. Not enough cream. Also another reason I don’t like Denise is the customer service. They have gotten too ghetto with their service and the wait time is too long. I won’t be patronizing them anymore. They lost a customer.

I’ve been visiting Denise’s forever, a little over 20 years. Some of my favorites here are the Oreo cookies, yellow cake & strawberry shortcake. In my years of experience with Denise’s I had one issue. I ordered a yellow cake for my daughters 5th birthday party(12 years ago) & I received a pound cake. I spoke with the owner and she was very apologetic & provided me with the correct order. I will continue to visit this bakery because the quality is always on point & the baked goods are always as I remembered, delicious! I highly recommend!!

I've always heard great things about Denise's, but never got the chance to try it. Then they had a fire I believe and had to rebuild and I am so glad they did! These dessert were sooooo good (I got 3 of them). Pineapple Coconut Cake - 9/10 - so this cake is perfection the only reason I took off a point is because it was extremely sweet, which is not for me, but for those with a big sweet tooth is was delicious, moist, and a good balance of coconut and pineapple. It wasn't like one of those cakes where you're chewing a large piece of shredded coconut with each bite but somehow the taste was still there! The pineapple filling was a perfect addition to the layer cake. The piece was nice and big too. Apple Cake - 10/10 - this was absolutely perfect! I couldn't have asked for a better piece of cake. It was a pound cake texture but just so moist and sweet, but not too sweet. There seemed to be a glaze on top that just added to its perfection. This was also a slice I bought was large enough to last me a couple days Peach Cobbler - 10/10 - I mean no one, no one has ever come close to my Mississippi-bred grandmothers peach cobbler until now. Can I start with the crust because it was just so thick and I loved that! Nothing worse than when I eat a peach cobbler and it's soggy because the crust wasn't thick enough. It was flaky and buttery, just perfect. The peach filling was made with love, not too sweet, not soupy at all. I'm so happy I finally gave Denise's a try. The staff was warm and helpful and gave great insight on what I should get. There's plenty of parking outside the store although 22nd Street does have a lot of business so certain times of the days it could be a bit difficult to find a spot. Everyone should try this place out if you're looking for a good dessert. They also take orders for special occasions !

Their delivery can't be trusted. I did not receive the biggest item on my order, and no one answers the phone when I call during their open hours to get it fixed. Unacceptable.

Found an item in my pie!!!! Beware! And, when I called the bakery to address it, I was not given the opportunity to speak to a manager.

I've been going here since 1990 and up until recently I've been 100% satisfied but lately the service hasn't been the same and the desserts have suffered as well. They're always out of certain things and give ridiculous excuses. You can definitely tell that the original ladies are not there anymore. Looking for a new bakery

I checked your business hours before I drove to your bakery (a half hour away) and they indicated that you were open on Monday. Sat outside for twenty minutes waiting for you to open, only to find out from the business next door that you were closed on Monday. That is not posted on Yelp. You might want to check that.

Always amazing cakes here. Denise's always brings a memorable flavor and nostalgia for events. Delicious icing and flavorful pound cakes. A great bakery that has been around for years. Easy online ordering.

Denise's Bakery has been a neighborhood staple for decades! Parking: metered street. Pack patience as it is hard to find parking. Environment: there's usually a line without social distancing rules. The inside can't hold many so you will have to wait outside. It would be nice if they would expand. They have spruced up the inside., it's nice and bright. They have a security guard to keep order. Crazy! Service: several counter people who are pleasant most times. You can order online at: www.cakesbydenises.com Selection: I ordered a slice of lemon and chocolate cake. $4+ dollars for a slice is pricey. The chocolate cake was nice and moist. Taste delicious. I didn't get to take a pic before I ate it. Lol! I purchased the lemon for a friend and they enjoyed. If you are not big on icing you can order without. I also ordered a small peach cobbler. There was a lot of dough like I like it but too much cinnamon. They also have apple cobbler. I love that they offer personal size desserts. Overall I enjoyed my experience and will continue to go back. They also have cookies, cakes, cup cakes, strawberry shortcake.... Enjoy

I came to Philly for a memorial. I needed to supply the desserts. Since I heard about Denise's cakes I decided to try it. I purchased two sheet cakes, one pound cake and one vanilla cake. I only had two bites from a family members plate. That was the best cake I've had in years. Everyone else must have thought so too because both cakes were gone by the end of the event. My husband and I are back home in another state, clear across country and all we can think of is how wonderful the cake from Denise's was and how we would love to get more.

Food and service top notch. The red velvet was a smash hit at the party Yum yum,..,....

Sweet Potato Cheesecake Tastes just like a SLAMMING southern pie! This taste is spot on! This is the best cheesecake I've ever tasted. It is creamy, flavorful, and not toO sweet. I definitely recommend it. Sweet potato poundcake Lacked flavor and taste like a boxed mix Pound cake This was the best tasting poundcake out of the three we tried. It was a good taste and I would get it again. Dense, if you like it like that, and consistent through every bite. Apple poundcake This cake was good and flavorful. Similar to a Jewish apple cake but a little denser and had a nice glaze on top. The portion was huge so it was very filling. I shared it I suggest you do the same and less you want to get full off this dessert. Pecan pie The nuts were a little overdone but everything else was OK. Just OK. Perfect crust. Sweet potato pie This was tasty. I get this again for myself and then one for an occasion. I suggest you try this. Just the right amount of flavor and sweetness. Consistent pie filling and the crust was perfect. Assorted cookies These were nothing to write home about. The cookies were not flavorful and don't seem like it's this businesses strong suit. I don't recommend getting them. Overall Denises is average at best. However, I highly recommend the sweet potato pie and sweet potato cheesecake. Do you see the theme?

I've been a customer for over 20 years. The glazed doughnuts are addictive! This is where I get all birthday cakes. My co-worker loves their sweet potato pies. You also have to try the sugar cookies, which they sell out of quickly. Scrap cakes are the best treat at a good price! Now, one thing they need to work on is customer service. Sometimes the wait is crazy! And if someone is placing an order, the wait is even longer. They need more front counter staff and definitely more staff at peak hours. I'll continue to enjoy the goodies and hopefully they focus on their customers' needs.

Cakes are always great... but service is lacking. Don't bother to order ahead cause you still have to wait in-line no matter how long the line is & no matter what time you request for pickup. Annoying when you plan ahead. Just plan on waiting, so order when you get there. And that goes for special cakes w/writing as well. I watched orders being made... better service please!

1st time here. Kept hearing how good there desserts were and finally got a chance to check them out. I had an order of their assorted cookies. They were so good, I finished them in the car. They were nice, soft and moist; the only thing I was missing was milk. I also ordered a strawberry cheesecake that was rich and creamy, I just wished I was able to taste the crust more. We also ordered a red velvet cupcake as well as a chocolate cake and was told that they were both delicious. They were gone by the next day and an order was placed for my next visit back. The desserts were so good, I forgot a picture.

Baked good taste great. Service is good depends on who's serving you. A couple of those ladies have horrible attitudes. The parking sucks! Not too much of an ambiance!!! Get your cake and go.

If you love pound cake, this is place you should be coming too. My family has been celebratory cakes from Denise's for decades. The taste, sweet but not overly so, and the texture, dense but still moist, of their pound cake is unique. Trust me, you won't find another like it.

Denise's use to be my all time favorite treat growing up. Birthday's in my family's household were always paired with Denise's cakes and ice cream! No other cakes compared! Since having my own daughter I thought I'd be able to allow her the same excitement of having these cakes too. But I was wrong. For my daughter's first birthday I ordered online as that's when the pandemic was. I called to confirm that it was clear and asked for a pink cake. When I picked it up They gave me teal. Teal? That's not close to pink at all. Then this year for her 2nd birthday I got the thickest coating of icing I've ever seen on a cake. What's the point?! I'm done being disappointed and will never order from there again.

The pound cake and butter cookies (seasonal item) are ALL THAT!!! Don't go during your lunch because there is always a long line.

I have always loved their delicious cakes and treats! The pound cake is fantastic and the icing literally melts. I am actually about to order my daughter's 21st birthday cake! Yes she has had a Denises's pound birthday cake at every single birthday since 2002!!

It took 4 days for someone to call me. I ended up just going to the store to place my order (I live in NJ). The day of pick up, I waited over an hour....just to pick up. It was ready but their system of pick up sucks.

Legendary bakery in Philadelphia that is known for their designs and quality cakes. This is not your grocery store cakes so if that is what you have in mind and in your budget, forget about it! If you are looking for a statement cake, this is the place to check out!

Just celebrated my 65th in June and I ordered a half strawberry-pound sheet cake and when I tell you how AWESOME it was is an understatement!!! Guests are STILL talking about the cake.

Denise's is really falling off, I called 3 different days within one week no one answered I also left messages and still haven't got a call back and it's way after the date I needed my cake for.

I've had two specialty cakes done here and they were both phenomenal. Just bring in a picture and the staff here will handle the rest. I appreciate the staff being patient with me as I modified my design to make it perfect! The cake was both beautiful and delicious and was quite a hit at my graduation party. I love their cookies, pies and pastries also. The apple pound cake, sweet potato pie and heath cookies are some of my favorites but everything here is great! Be prepared for a wait whenever you stop by. Hopefully they will be able to hire more staff or streamline the ordering process soon, but it's definitely worth the wait

Favorite cake haven't had a birthday without it so you can imagine the disappointment felt when you write the name down for them and they go out of their way to spell it wrong. I would'nt recommend that disappointment to anyone

My first time having these sweets was for Thanksgiving and wow! So good. I got an apple pie and a mini sweet potato pie. I will be buying again for Xmas since I won't be able to travel home to Georgia!

Where to go for delicious bakery. Yellow cake is my favorite and the sugar free chocolate cake is pretty good too! You need fancy or cupcakes, head right up north. They got you covered.

I've been hearing about Denise's Bakery for years and finally was in the area to stop by. I wasn't sure when I'd be back so I over indulged and purchased a half dozen chocolate chip cookies, quarter of a vanilla pound cake, a mini pecan pie and a small slice of chocolate yellow cake. I didn't buy much lol It's a small bakery with minimal decor and the staff is super friendly and very patient while I couldn't make my mind up. The vanilla cake had some really good icing and not too sweet. It's wasn't as dense as the chocolate cake but both were pretty good even tho I'm not the biggest fan of dense cake but that's what pound cake is supposed to be. The pecan pie was so soft and the crust on the edge has the smallest hint of cinnamon and nutmeg. My favorite by far was the cookies!! Omggg they were so soft and chewy! As if they were made 5 min before I bought them! The cookies alone should be packaged and sold.

Sweet tooth crazy, pie thinking, or sweet moist cake craving come to Denise's. Bakery definitely does not need a introduction as it's been a legend of all our famous bakeries in this city and definitely up there if not the one but one of the best. For yrs I been in love with her iced pound cakes that use to be I think, don't quote me though like $5 a slice last time I been there which was cool cause they were well worth it. That was around '17 so they might've went up since then. Still either way if it a be your first time, you'll agree. As mentioned in or seen in other reviews, her bigger and sheet cakes can be ordered ahead a time for events like weddings, graduations, showers, or etc. Sometimes the line can be a little long but not all the time it just gets like that once in awhile. Service sometimes pretty quick where you can be in and out just depends on the time of day. If you looking for good, buttery soft, moist slice pound cakes with your specific flavor of icing that good. Come here. Writing this review have me contemplating about stopping through today.

The best Double Chocolate cake I have ever had! When it's my birthday, my family knows they have to get my cake at Denise's.

They need some more help behind the counter but, with that said, some of the best pound cake have ever experienced. Great variety of other delights and delicacies as well. Get there early to have your pick of the litter. Otherwise, the line stretches out the door and down the street by midday!

I would love to commend this establishment, because not only do they bake the best desserts, but Denise and staff go over and beyond to satisfy their customers. I bought a cake for my sisters birthday and requested the cake with the wrong icing, well I thought it was something they did wrong, but actually it was something I said wrong. Once Denise heard of this issue she immediately had her office personal contact me and offered me a replacement cake and my deposit back. The first cake was delicious, but it wasn't what my sister wanted, well the replacement cake barely lasted a day. We are so quick to complain about a black establishment and won't patronage if we had a bad experience, but I will always go out of my way to support an business that is awesome. Thanks for your superb service! Much Love, Darlene E.

Denise's bakery has been satisfying my family since the early 2000's. Very clean, fresh, and delicious! I fell hard for her strawberry shortcake and needed it at least once a week. Her pound cake is like grandmas. Every holiday and birthday was celebrated with Denise's cakes. Please go try if you haven't already.

A baking staple in North Philly, Denise's Delicacies will entice you if you are on a diet and satisfy your sweet tooth if you love donuts, cookies and cupcakes. You know the best things in life. Tangie took my order and she was not on patient but had a pleasant demeanor as my coworker and I oohed and aaahed over the various selections. I fi ally set my eyes on some cupcakes, cookies and a glazed pretzel twist donut. So much for the diet I was on. Make sure you stop by Denise's.

I have purchased several birthday cakes from Denise's and each time I could taste that they had been previously frozen and were dry. However I know a great many of my friends and family, love their cakes. I just prefer a cake to be moist and fresh.

Went last week for my first time in nearly 50 years, and I enjoyed 5 of the 7 items I bought to sample. I would go back more often, but Covid has created LONG lines. I truly hope their other items are as good. They really should go back to their original extended hours :D

Their poundcake is the best! You cant beat it!!!!! Ive tried so many poundcake from well-known bakeries and it is none other than Denise's hands down!!!!! The only thing that is a slight turn off (their staff are slow pokes). They take their their time

I bought my best friends birthday cake from here, and it was the best cake ever! We had so much cake left and brought some back home to Florida, and it was still great!

Certain days there is a line forming even before the morning workers open the door. The key is TIMING LOL. I adore the pound cake , mini sticky buns ( a total treat if they're still warm) mini danishes. I've ordered Birthday cakes in the past and to be honest.... I cannot complain

For my moms memorial we needed a bakery fast so my wife martina looked up this place. It may be a small place but a famous place. When you walk in prepare to stand in line and enjoy the sweet smells in the building. This is a must see location.

I had the pleasure of trying the strawberry cake after ordering food from a local black owned souls food restaurant "Just to Serve You" in Delaware. After one bite I was hooked. I found myself DAILY ordering the strawberry, pineapple coconut, yellow cake with chocolate frosting! Omg I just couldn't stop. One day I payed closer attention and looked at the outside packaging and noticed the label! These cakes come feom Philly and I am now forever a customer! Thank you so much for the partnership you have with this Delaware business and thanks for being an awesome bakery. I ordered 3 cakes yesterday and ate them all! Sorry I don't have a pic to share

The best cakes in the city, hands down. Not only do they taste good but they do a great job decorating. There is often a line. I really wish they had a designated sales person that answered the phone. I almost did not get a cake because I had to leave a message and she did not call back for two days. They were able to have it ready in two days when I needed it. So they are fast and are able to do a quick turnaround with custom cakes. I am happy that I did because it was well worth it. They are very friendly during the ordering process and they were also very friendly in person in the store. They also sell birthday candles for $1-2 which is very convenient.

Customer service has gotten worse! Tried them again today and will not be spending any more of my $s there!

A slice of heaven . I faithfully purchase lemon pound cake a whole bundt it never makes it home because I eat it in the car

I haven't lived in Philly for years, I first had Denise's when we moved out here, I needed a place to order a birthday cake for my daughter's party and a friend recommended this as THE spot. I remember being please 10 years ago, and getting questions on where I ordered the cake... Well fast forward to 2016, talking to the same friend about need a cake for the same daughter's birthday, but this time add some cupcakes with bling and Denise's comes up again. Look up their website, facebook etc. determine what I'm looking for, it says give 2 weeks advance notice. I'm right around that time so I plan to go that weekend. I pull up on a Saturday afternoon.. ummm the line is literally outside, not to mention that the inside is Packed... Nope, nope... I'll come back during the week, there is no way. So we drove off and tried it again on Monday. Monday maybe about 2pm get there Parking right out front, and much emptier. Score! So you enter the store there is security handing out numbers for you to order, then you wait for your number to get called. It took a little while, but not too bad.. They do future orders, pick ups, and right now orders all in the same system. So while I didn't mind waiting to order the cake someone picking up a donut might think it's a long wait. My turn came, I had been in there long enough to decide on a few items I wanted to get right then.. might as well, I couldn't walk out empty handed. I order the cake and cupcakes. I was a little bummed because I wanted a small specialty cake but they started sized for 30+ people and I literally had 8 who would likely go for the cupcakes anyway.. the order taker suggested I get a regular pound cakes and she would used the colors I wanted.. I agreed. I got a slice of pound cake, a few cupcakes and cinnamon twists for the road.. My total was much less than I anticipated so I was a happy camper. I confirmed the pick up process, since I had someone else picking up for me. She stated as long as I was just picking up, while they would still get a number, they would be called for express pick up if all they were doing was picking up and not purchasing anything else on the day of. Fast Forward to the birthday... The cupcakes were looked great exactly as I wanted.. the cake not so much, it was white and pink, I specifically asked not to use white.. but like I said it was secondary to the cupcakes so I didn't make a huge deal about it. Plus it was delicious!! As were the cupcakes. I give Denise's a lot of credit for still having the quality of cakes 10 years later, kudos seriously, glad this place is back on my radar! 4.5 stars!

I love love love love everything she bakes I crave sweets everyday and I never please my cravings until I have something from Denise's Bakery no cake no pie no donut no cheesecake has ever topped hers she is my only and my favorite. If it's not Denise's Bakery it's not not worth my Calories I would break my Diet for her baking!!! She is the BEST

We just ordered my dad's 40th Birthday cake from here and it was really good but the icing tasted a little off. The design was really nice but a few of our cupcakes were lopsided and crooked and uneven !! Despite the few errors I mentioned, I was satisfied with my order and will definitely be back in the future. My dad loved his cake!

Sometimes bad customer service and no decor is a good sign. No, really. I figure if you can manage to stay in business despite looking like a dump and treating customers poorly, your food must be pretty darn delicious. ...and it is. Denise's makes the best danishes I have ever eaten. They are simply delicious and incredibly only .50 a pop. Take a box of these to a brunch and be a serious hit. Don't expect service with a smile. Do expect yummy.

This place is a hidden gem!!! They are friendly and the women can bake!! lol I ordered cupcakes for a graduation party and my birthday 6 red velvet and 6 lemon they were delicious. I did not want to share. The place is small on the inside so be prepared to stand in line. (It does move fast though) Alot of different choices not just cakes.. pies, cobblers, doughnuts etc.. Try it for yourself you wont be disappointed..

I wish I could have enjoyed it. I stayed on line over 30 mins. No problem. When I got to the front I began to ask the lady about custom cakes. I have never received so much attitude in my life. Like I'm tryna give you my money and you give me stank ass attitude? Ok cool. At first I thought I was bugging but when she got tired of me asking questions about the cake I said she could take the next customer while I figure it out. Attitude changed completely. She was nice, she was extra friendly, and warm. I waited for the next customer and the same shit. I have never been here before but this place damn sure wont get my money. Its needs some competition. Then maybe the service would be better. But why should they change when ppl keep going back? #supportblackowned

Got Denise's pecan pie for Thanksgiving and it was a huge hit! It's my favorite thanksgiving dessert and it was absolutely perfect. Even the guests who had never had pecan pie before (shocking, I know) found it wonderfully sweet and delicious. Highly recommend!