N
Google
I am reporting an incident that happened Sunday, November 2, 2025, around 4am.
This was one of the worst experiences I’ve ever had in a restaurant. The employees at this Denny’s, especially Anna and James, acted with a level of disrespect and unprofessionalism that left me astounded.
Anna, my server, was offended by my requests for small adjustments to my order due to allergies and sanitary preferences, such as lemon on the side for my hot water, light butter, and hot eggs. She claimed she had to "talk to her manger first" before providing me with fresh eggs, which I've never experienced.
Anna put on a fake “customer service voice” for show, then repeatedly turned around and openly talked trash about me to her coworker James loud enough for me (and others) to hear. It was incredibly childish and unprofessional.
She even had the nerve to apologize to me at one point, claiming, "we didn't want you to feel demeaned," only to IMMEDIATELY report back to James and continue talking shit about me.
The cowardice and emotional manipulation displayed was profound.
Things got worse when I tried to calmly address the way I was being treated.
I asked James if he was the manager. He approached me already hostile, as if he had been gossiping with Anna before even speaking to me, and had already formed an opinion about me before I even voiced my concern. He was not the manager, dismissed everything I tried to say, constantly interrupted me, talked down to me, accused me of “just wanting to complain,” and actually threatened to call the police simply because I wanted to explain why their behavior was unacceptable.
Two employees ganging up on a customer, mocking me, belittling me, and treating me like an inconvenience, is beyond unacceptable. Their behavior was cruel, embarrassing, and completely unnecessary. I was left sitting there feeling humiliated while they continued making comments about me within earshot.
No customer should be subjected to this kind of treatment. The lack of professionalism, compassion, and basic decency from both Anna and James was astonishing. I left feeling shaken and honestly disgusted by how I was treated.
I had intended on waiting to speak with the manager, who wouldn't be in for another couple of hours, but ended up leaving because of how hostile, upsetting, and disrespectful the treatment was.
I would never return to this location and would strongly warn others to avoid it.