Thurston R.
Yelp
I am deeply disappointed to find myself obliged to write this negative review. It is with great regret that I recount my recent and wholly unsatisfactory experience at your store. I was witness to the blatant insensitivity shown towards individuals of different backgrounds as well as what appeared to be ageism.
Upon entering your store, it quickly became evident that the atmosphere was tainted with an air of discrimination towards anyone other than....
It is with sadness, my expectation for an elevated and respectful customer experience has regrettably been unmet. And it is my sincerest wish that the necessary steps are taken to rectify these undignified representation (by the gentleman employee who sits at the cash register) and that your business one day embody the virtues of integrity, inclusivity, kindness and hopefully can be an exceptional establishment for the high desert community.
As a customer, who values ethical business practices and upholds the belief in the fundamental dignity of all individuals, I implore the management to undertake genuine efforts towards reform and consciously choose to imbue inclusivity and respect for all your customers.
It is my fervent hope that my review serves as a catalyst for meaningful change and prompts a sincere commitment of inclusivity and kindness towards (all) the very people who support your store. Perhaps invest in training for your team on customer service that fosters respect for all beings and who choose to support your business and possibly livelihood.
I do hope this constructive feedback elevates you in a positive way to take action to improve on your "company store culture" ....
You are a representation of the Mohave Desert and your customer service has a responsibility on this whole community and after leaving your store, it's was a real buzz kill and we were left with a lasting and lingering unpleasant feeling.
You can do much better.