Lisa Thompson
Google
Firstly, I'm vegan and my partner isn't.
Upon arrival, we were given our menus and explained to that the meals could either be shared or ordered as individual starter and mains - we said we would like separate starters and mains as I am vegan.
My partners starter came out first and we waited for mine to be not far behind.. 10+ minutes later I was given mine and we ate together - thankfully they were cold dishes.
Then mains, this time mine arrived first, after nearly 15 minutes I asked where my partners main was to which the waitress said they had been staggering our meals as that's what they do. This is obviously not correct as we advised we wouldn't be sharing and wanted our individual meals at the start of ordering, and because 2 other tables were getting all their food at the same time.
The waitress then took my once hot now room temp main back and bought out both mains together with mine now a fresh hot meal.
(Both starter and main the staff clearly could see we weren't eating with until the other received there main, but continued to look not busy and ignore us instead of asking if everything was ok, yet we could see them watching us).
Now with both mains, that's when we noticed not all of our sides were on the table, now 20+ minutes since the main was first served, I asked for the sides, they checked the order and apologised, 5 minutes later the fries ($14) arrived.
We hadn't finished yet but I exused myself from the table, when I got back they had taken my plates and cutlery away while my partner was still eating, he said yes to this but thought they'd at least leave the cutlery as he told them I was still eating the sides. Nope, gone. Had to ask for more cutlery.
Once dinner was finish and table was cleared we were waiting for a dessert menu, nope, after 10 minutes I had to ask for a dessert menu.
Quality of food, I personally loved the beetroot entre and cauliflower curry, absolutely delicious, i could have ordered more cauliflower!! The fact that it is just heroing 1 vegetable each meal with no plant protein means you WILL be hungry when you leave. The serving size looks ok but it's not filling at all.
My partner ordered the crab in shells, unfortunately there was no taste of seafood or crab at all, more like soft coleslaw, considering its $30+ for basically 2 spoon fulls....
He also ordered a main but they came back out to advise they had run out of that main and couldn't substitute the protein, so he settled for something else that was just ok.
Desserts were nice, I was impressed they used aquafabba for meringues but it lacked flavour. The mandarin chocolate was delicious though.
Presentation was nice.
For a $250 meal for 2 people with a lot of hit and misses, I'd expect for hits, but this visit left A LOT to be desired.
The lack of care and attention is the main reason I would not return.
