Kim L.
Yelp
I recently did a full moon tour in October. Of course things are somewhat dependent on the weather & clouds cooperating, which they partially did, you can't judge the business on things they can't control. It was cloudy with the moon peaking out every once in a while. The weather itself was super mild for an October night though, so the kayaking itself was great. The canals and lake were very calm.
As far as the tour itself - I thought it was nice, but not great. I guess I expected some chit chat, info, banter - something about what we were doing or the canals we were kayaking through, even some info about the full moon would have been welcome. The guides were mostly quiet except to tell us when to turn. We pulled out into the lake and then sat there for about 10 minutes (or more, no watch) without any instruction on what we were up to. I guess we were just supposed to be gazing at the moon. Eventually headed into the Greyhaven canals - again - no dialogue, which would have been nice.
The other recommendation I would make to them would be to make sure your guests are fitted and comfortable in their kayaks before getting in the water. They basically started launching kayaks and then said all right - you're next.... and then you'd hop in. After I was in and paddled away from the dock I realized my seat was not adjusted well at all. It was pushing me forward and hitting me in the small of my back. I was uncomfortable for the whole tour. I asked one of the guides to help me adjust my seat and he said he didn't have enough leverage to do it after I was in and he was afraid he would tip me. My back was aching by the time I got out. I also had to ask how to adjust the foot pedals - no one offered the info upfront. I've been in other kayaks and they're all different - so I think a little up front fitting to each person would be helpful. The person I was with ended up in a smaller kayak then me but was twice my size.
I live in the area and am familiar with the launch spot - I bike down there all the time, so the location didn't bother me, I'm happy they're fixing it up.