Kimberly H.
Google
We were really excited to take my husband here for his birthday. His sister and her boyfriend even flew in from the West Coast, and we were all looking forward to trying this place after I found it online — it had great reviews, so I thought it would be a wonderful experience.
I made our reservation a week in advance, but when we arrived, the hostess at the counter was training, so we had to wait a few minutes for our table. No big deal, but then another staff member came up and said she needed to get our table ready — which was confusing since that’s the whole point of making a reservation. Still, we didn’t let that bother us.
When we were finally seated, they asked if our reservation was for five people (it wasn’t — it was for four). Our waiter came by and asked for our drink orders, but we couldn’t find drinks on the menu. I mentioned we’d never been there before, and he said the drink list was on the iPad. He was very short and not at all personable — maybe he was having an off day, but it definitely affected the experience.
I noticed the table behind us also mentioned they were new, and their waiter was amazing — he explained everything, even showed them the cuts of steak. Unfortunately, we didn’t get that kind of service. Three of us ordered the seared scallops — big mistake. They were overcooked, chewy, and so salty it actually burned your throat. I couldn’t even finish one. The dish came with four scallops, and I barely managed half of one.
Another staff member came by and asked how our meals were — I told him they were terrible, and he just walked away without saying a word. My sister-in-law said her tempura roll was good, at least. The bread, however, had a burnt flavor.
I don’t mind paying for quality when both the food and service are worth it, but unfortunately, neither was. For a $400 bill, we expected a much better experience.