DICK'S Sporting Goods

This is hands down the best DICK'S Sporting Goods in the Charleston area! The store is well-stocked, organized, and easy to navigate. The staff are super nice, helpful, and knowledgeable, which makes shopping here a great experience every time. Whether you need gear for the gym, outdoor adventures, or sports, this is the place to go. Love it!

When looking for kayaks a month ago. (My husband & I being clueless). We were greated by a staff member who went above & beyond for us both times we went to the store. I just wanted to say thank you to Steve! He was so attentive, friendly, Informative & knowledgeable about everything from kayaks to fishing he was teaching us everythingwe needed to know! He definitely made this purchase so easy for us. Thank you Steve, we appreciated you!

Staff are always super helpful. Great inventory and tidy store. I LOVE shopping here!

When a sporting goods store no longer sells camping lanterns, I’m done with in store shopping and wasting time with a retailer out of touch.

This was my second interaction with Eve in the bike section of the Dick’s in West Ashley. The first was when I purchased a bike from the website and it arrived with some parts missing. I took the bike in and she was able to put it together for me with some parts that were available in the store at no charge. She made all of the necessary adjustments to my bike and made sure that I rode it around the parking lot before calling it good to go. Next, my girlfriend and I were in to get a bike rack and ask about some adjustments that may have been necessary for her current bike. Eve gave us great guidance on selecting a new bike for my girlfriend (which I think was her plan the whole time) for the type of riding that we do regularly. We have a trailer that we use for our two boys. Her level of knowledge was nothing short of impressive and now I have full confidence that we have the right equipment for our lifestyle based on Eve’s recommendations. I will always bring any questions or concerns to this location just because she works here. Amazing service!

Gabe is the best customer service employee ever and this is why! My daughter really wanted a certain color Stanley cup. We couldn’t locate the right size and we asked Gabe if he could check the inventory for the color and size we wanted. Now, normally we get the response, “our entire inventory is on the sales floor” and nobody ever looks in the computer system or the back warehouse. Gabe actually looked for it in the computer system, saw that there were 4 in the store, went to the back warehouse, located it, and brought it to us!!! This sort of work ethic and customer service is awesome and this man deserves an employee of the year award! Gabe, you’re awesome!!!

Love this place. I shop here allot for soccer gear for my son. And shoes.I have the Dicks credit card, and i earn 1 point for every dollar spent. It's a must-have!

Everyone in the shoe department stood around having full conversations, even blocking the shoe displays. Look appalled when I asked for help.

A lot of space, great apparel selection and the various outdoor and expected items. Staff meets you at the door and seems invested, no issue with them. The -1 is for the people that do the inventory. I was ready to drop a pretty decent stack of cash on some basic skate decks to paint and try some new ideas on. Woulda given you some if there was one in the building for sale. I get it's niche, particularly around here, but something to at least look at would help your margin. Plenty of room unused for it.

They stole my money, I did a return and it went to a different card I have no idea who it belonged to. Janelle didn't verify the card during the return process and caused this issue, then when manager April came to help she just said call customer service. CS directed me back to the store. April had no idea what she's talking about. Now I'm out my money. What a nightmare. Just stick to Amazon.

Don't shop if Eric is on duty in the shoe department. I know we all have bad days, but good grief. Dicks only has 1 size for most of their shoes. I expressed how that doesn't work for people who live in remote areas and want to buy more than one pair - and his answer was "we don't need to sale to people like you." What? And I was not rude at all. I will spend my money at other shoe places. Eric needs a nice cold soda and a few days off.

I was looking into buying a putter but I wanted to try it out first. I asked Steve about getting a few balls to try the putter out and he was very rude, he told me and my friend to go to Frankie's fun park and saying that he doesn't give out balls to "your kind" I will never be shopping there again!

Dicks sporting goods offers a variety of sporting equipment, leisure-athletic wear and accessories. They sell everything from golf clubs to bicycles. They sell equipment for water sports as well as racquetball type sports. They offer a decent amount of athletic clothing to include sports bras, work out leggings, t-shirts and tank tops. They sell athletic shoes as well as cleats in youth and adult sizes. I often find that it's difficult to locate a customer service associate on the floor when I have a question because it seems that they generally stick pretty close to the register area. I definitely think that someone should be walking through the store to answer customer questions. The store layout is very organized and it's generally easy to navigate. Overall, there are plenty of useful items that can be found in Dicks. The prices are comparable to other big box stores however the convenience of finding the items needed in one location is definitely a benefit of shopping at Dicks. Hours Monday 9AM-10PM Tuesday 9AM-10PM Wednesday 9AM-10PM Thursday 9AM-10PM Friday 9AM-11PM Saturday 9AM-11PM Sunday 9AM-8PM

This store is large, organized, and clean. The layout of the store makes it easy to navigate between departments. The women's Nike section is large. Overall, they have a nice selection of items but that's sizes for many items are limited. The women's shoe selection is basic. They carry Clemson and Carolina gear. I've never seen many associates on the floor but I never need assistance. You definitely won't get any deals here as there are rarely sales. Masks are optional and some of the staff wear them. There's plenty of parking.

Hey what can I say this is my go too Dick's Sporting Goods Store! Clean and well organized Dick's. I love their Sales and get on their mailing list and their ScoreCard Rewards because they will send you coupons. Hey strong 4 Stars !!

I'm updating my previous review (which I still stand by) because I was contacted by Dick's after answering one of their standard email surveys with an honest review of my experience. The young lady who reached out to me was very empathetic and helpful. She advised that they didn't have any of the Kelty bag in stock that I wanted at that time, but that they had a 65L bag of the same brand which she'd happily send me free of charge. I had originally looked at the 50L Kelty bag, so it's a little bit bigger. She let me know that if it arrives and doesn't fit the way that I'd like it to, I can return it to the store for a store credit, and pick out another bag in the future that fits better. The bag should arrive this week. When a standard survey came in with a request for my review of that interaction, I gave her high praises. She took ownership of the problem and found a way to solve it, without passing me off to someone else.

I had been having the toughest time trying to find quick-dry, non-parachute material, non-legging pants. I finally found them at Dick's Sporting Goods, but the selection was limited and there weren't many sizes left to choose from. However, what really elevated my experience and what will encourage me to return to Dick's Sporting Goods (this store in particular) is the cashier, Avery, who helped me with my purchase. He was so professional, courteous, and knowledgeable! I needed to return some items and price-match other items, and he did all of it so quickly! I double-checked my receipt to make sure he also caught the coupon I used, and he did! What a skilled employee. I wish buying stuff was always this easy. It makes me want to come here instead of just shopping on Amazon, since I can get the items price-matched and support a local store. Highly recommend!

A bit out of the way and on the small side for a Dick's but I was happy to see they still had everything I was looking for. They had a tent sale in the deserted parking lot that had to be 1/2 the size of the entire store. I think this store could increase sales with a location change. You really wouldn't know it was here unless you had a GPS and were specifically looking for it.

Like every big-box sporting good store, Dick's Sporting Goods employees have to know how to sell you anything, from bras to barbells, and from ammunition to amino acid supplements. Dick's Sporting Goods is your typical big-box sporting goods store. They carry a little of everything, but just that- a little of everything, and not a huge selection or specialization. If you need something highly specialized (like, a tri bike, for example) or if you need advice, you might want to seek other options. That said, I've never had a bad experience here. I usually know what I'm looking for when I go in, but the staff always asks if I need help. I've also had to make a return or two and have had no problems with that. You can buy items like shoes on their website, sometimes at a deeper discount or better selection than what's in store, then return or exchange if they don't fit. The prices are a little expensive unless there's a sale or a discount rack, but you can find coupons occasionally. It's always worth a trip in to see what's new, as they get a lot of new products and items in.

DICK'S Sporting Goods on Sam Rittenburg Boulevard in West Ashley is a well managed DICK'S Sporting Goods that is an excellent source for all things sporting goods. I like their selection of shoes and clothing and enjoy shopping here. The staff here is very helpful and available if you need their assistance. I have had a good experience shopping here over the years.

This location NEVER seems to have dumbbells in stock. Have been checking every other day for months and always the same...unavailable.

So This Dick's is relatively dead, I don't know why. There is a good selection of products and if you are looking for fitness/home gym stuff there is a LOT, but it is not as stocked as many of the other Dick's that are around. One thing I noticed, was in the Golfing area, most of the new DSGs have an area where you can actually measure your swing and adjust so that you can get your new clubs. Similar to what is across the street at Edwin Watts, this one doesn't. By the Sneaker section, there are a lot of Women's Shoes, but not a lot of Men's varieties, especially for running but it was adequate. The bike section is relatively small, but the camping/outdoor/fishing section is a pretty good size. I think the one thing that you come to DSG for is the prices are very reasonable and there is always a sale. The Associates are friendly and helpful though and the store is very clean. LD

I love coming into Dick's. The selection is phenomenol. The sales staff is knowledgeable about their products, and even though their prices are not the cheapest: You get what you pay for. I came into Dick's today to buy a bicycle for my daughter. There was only one sale person working in the bike department while we were there, so we had to wait a few moments to be helped. Once the sales guy was freed up to help us, he was super awesome! My daughter and I looked at 2 models of bicycle, a Nishiki and a DPX. He explained all the features, and differences and similaries of each brand of bike. We made our decision, and the nice sales guy did a quick tune up and a few adjustments so the bike would be a perfect fit for my kid. He even loaded it into my SUV for me when we left. So even though they are a tad more expensive than I like, I come back to here over and over because (from kayaks to lacross gear), they always have what I need and the sales force to answer all my questions.

I had a great experience purchasing new shoes. I work at a restaurant, and I usually walk over 10 miles in a workday. Thom recommended me a pair of shoes based on this, and helped me find them in my size, which is often difficult as I wear men's 14. He was very helpful and personable, and he went above and beyond. The store was clean, and all of the other employees I interacted with were also friendly and helpful.

Unfortunately, Dick's doesn't bring the sales. Every so often they do tent sales and you may be able to find some clothes on clearance, but other than that, it's full price baby. And the prices ain't cheap. Thankfully, this Dick's doesn't have the disastrous layout like the new one in Mt. Pleasant. It's fairly large and has a wide array of workout and sports equipment, clothing, shoes, etc.

Dick's Sporting Goods has a good selection of sporting goods (football, soccer, baseball, golf, home exercise, golf, etc) as the name indicates. This location is rather large with different areas inside, golfing focused on one side, outdoor life on another, team sports in a corner, shoes at the back, etc. I do find their shoe selection is vast and it takes me for time to decide. But the shoe purchase is important, so I want the right one. The athletic clothing department anchors the middle of the store, here you find all the name brands that exist, and you pay the price too. There are sale racks around too. But they have more than most common big box stores, so if there is something you want or need they probable have it. Service can be modest at best, they staff is around but they are not out being proactive to help. You usually have to seek them out, but when you do they can be friendly and helpful. The check out service is usually quick and friendly too. Good appearance overall, good selection for multiple needs.

Terrible Customer Service!!!! Expensive!!!! Rude Staff.....when I asked to speak with owner, Jeff said "I AM the owner". Go Elsewhere to find a bike.

I walked around for 30 minutes without anyone acknowledging me and their selection is a bit limited. The selection and prices made it look like a store that should be out on Kiawah and not in West Ashley.

Dick's Sporting Goods has everything and it has everything in variety. A super store devoted to sporting goods, where you can get a lot of things at about the same price as you'll find online. I went first thing in the morning and the sales staff was eager to help me with what I needed. I was able to purchase weight lifting gloves and a dip belt from a brand that I trust, with the gloves being bought in a coloring i've never seen. I'll be back the next time I need to pick something up for the gym.

Wonderful service! Prices are a bit high but I always seem to have a coupon for this place. This place his huge and offers many items for all types of sports or sporting events.

STAFF YOUR STORE! Dick's sporting goods is like so many other places you have been. The store is full of trinkets but lacks quantity on decent products. I assume by placing water bottles and tumblers all over the store, you think all of your shoppers are severely dehydrated. Maybe it's just filler for the lack of product. On many occasions I have been to this location and struggle to find someone to assist me. Remember when you could buy a flashlight without having to hunt someone down with key to unlock the anti-theft tags? Once you do find someone it then becomes a gamble if it's "their department" or not. I primarily blame corporate offices for short staffing stores with employees and I blame local management for not having employees on the sales floor? As a person who has worked in the customer service industry I can tell you things could be done better here. Pricing here is on the high side and there is nothing in this store so unique to justify the pricing. On another note why does this sporting good store have 16 handicapped parking spots? I am all for have close access parking for disabled people but 16 spots at a sporting goods store?! ( I'll try to attach a picture ) In conclusion, this store needs improvement. Staffing is priority, staffing attitude effects shoppers attitude, pricing needs to be addressed, parking lot is silly, store merchandise needs improvements and less filler. Please work on this.

Dick's Just about all you need for the out Door's and more Very helpful very nice people work there really nice. A good sport store I will get all my Shoes from them Now. thank you DICK'S in Charleston s.c. and Asheville n.c.

This review is regarding an item purchased online for store pick up. I purchased an item that was for in-store pick up the next day. The following day I called and spoke with a customer representative and was informed that the item would be there, and I would be able to pick it up in the next 30 minutes. I arrive an hour later, only to be informed that the item was not ready for pick up because an email had not been sent out. It didn't seem to matter that I had been personally informed I can pick it up. I was told to await for email confirmation. The next day, after still no email confirmation for the item I was supposed to get the previous day, I called the store again. This time I was told they didn't have the item and they would not be able to get the item for me. I see this as a failure of the corporate and their website and the actual store themselves.

I went to shop for a bb gun for my boy. After about 20 minutes of seeing no one, I finally found a young man to ask a question and he said, "Just to let you know we close at 7, so you might want to take your purchases up front." I said, " Oh, sorry, I wasn't even thinking it was Sunday". I looked at my watch and it was 7:05. I needed co2 for the gun so I could leave,but couldn't find them when a male semi long haired manager came up. I said, "Excuse me where are the co2?" He says, " We keep them behind the counter ,but you've been told SEVERAL times we're closed. WE open again tomorrow." He gave them to me anyways and while checking out he came up so I said,"Just to let you know I was only told that once." He says, "That's fine, but I hope you'd be considerate of us because we've had a long week." I have worked in the restaurant industry for over 25yrs and stayed hours after we closed, but I guess 15 minutes past closing is too much for Dicks, and yes my receipt says 7:15. This manager is obviously more concerned with getting out as quick as possible than making your company money. So, I will be returning the merchandise tomorrow to getting my $100.85 and I won't be back.

At 1:05pm, Thomas pointed me in general to the watersport footwear. After untangling the selections, I took 2 pair to checkout. I also picked up a kitkat candy bar. At 1:12, Thomas completed my checkout and when I took my bag I saw that he had NOT rung up the kitkat bar. Then, I noticed that he had told me two pair of shoes for $9.99, but the total was $52.05, so I stopped him. He told me that the registers were not working and had rung up one pair twice, and he would remove it. He had trouble, and 4 customers in line were getting angry, and almost as impatient as me. He called another associate, who was not able to fix the problem. After 15 minutes of stumbling around, they called Gil. Meanwhile, I'm looking around for the Candid Camera and someone to pop out and say "Surprise, you're on Camera!" Gil showed up, irritated and impatient, and took me over to his register. He was able to put everything through, refund the overcharge, extract a signature from me, leaving me hanging without a goodbye, I'm sorry, or any other customer service, and brusquely walked away, finally completely my transaction at 1:22. I don't blame them for this incompetent waste of my time. I believe their customer service training is very lacking.

I went to this store last Saturday evening wanting to buy a treadmill as my motor on mine had just blown. Unfortunately, I waited over twenty minutes standing on a treadmill and watched FIVE service people walk by me and avoid eye contact. I had two children with me who were playing on the elliptical so I know we were seen. The store was not busy and I was flat out ignored. Tonight I spent $2500 online on a new Nordic-track. The customer service on the phone was better than I received in person at this store.