Susan K.
Yelp
ORIGIN:
Dig originated in Manhattan in 2011 and has expanded to several East Coast states.
LOCATION:
This Dig location is near Kendall Square. The address represents three sides of an "end cap" of multi-story buildings, making use of GPS misleading. The entrance to Dig is at a quiet side street, making pick up to be a thankfully easy task.
EXPERIENCE:
During Spring 2023 I was first introduced to Dig through a Connecticut YES experience. I was so impressed that I had reported in my review a plan to place a large order during an MIT event scheduled the following year.
The event I was responsible for had sixty people who wanted to have lunch included in the registration price. On the online order form I noticed that several dishes are recommended for take out. I spoke with Matt at the location a week in advance, and he expressed confidence that the Saturday team could easily handle preparing the order for 11:30 AM pick up. He also noted that MIT had recently placed a far larger order than mine, and suggested avoiding custom combinations if I needed to pick up shortly after shop opens.
Attendees selected from four established dishes (Avocado Grain, Tofu, Crispy Chicken, and Roast Chicken), which was aligned with Matt's advice to avoid customized bowls, yet represented all popular dietary restrictions (e.g. vegan, gluten-free, nut-free).
A colleague and I arrived at 11:30 and Mauricio and Floyd were in the process of packing the assembly line of dishes. Having labeled covered individual containers made it easy to distribute and ensure food was equitably distributed... especially given it was anticipated that attendees arrive at different times -- even after the scheduled lunch hour.
Event attendees reported pleasure in having a healthy and flavorful lunch (typically lunch at these events pivot around deli sandwiches). Some inquired about where I had placed the order. In the end Dig contributed to the MIT event experience and attendees were introduced to Dig. I would not have known about Dig if it was not for being introduced via Yelp Elite Squad experiences.
TIP:
Enroll in rewards program to receive points towards free dishes.