Dillard's

I made reservations 2-3 weeks before my daughter’s birthday when it was still Dillard’s Chophouse. I received a text 2 hours before our reservation telling me the restaurant had changed ‘format’. It is now an expensive bbq restaurant. We tried to start with appetizers and were informed that they didn’t have the shrimp, oysters, or bacon for the appetizers or any other selection. They had a couple of steaks on the menu but no toppers other than butter available. We had three people in our party order steaks but there were no side items that would compliment a steak. The bbq (brisket and pork) were cold and the brisket was tough and dry. I left 90% of the brisket untouched. The potato casseroles were really just mashed potatoes. The waitress was nice and apologetic for not having so many items. Very disappointed with the lack of notification of the change AND the bad food.

While spending a few days in Tuscaloosa with a cheerleading team from Carrollton Georgia, myself & a Coworker came to Dillard's Chophouse. It was highly recommended from a friend of mine. To start with we ordered the Chopped Salad. Very fresh Greens & a few extra tasty things. For our main entrées we had the Filet Mignon & The Dry Age Pekin Duck. Our sides were Truffle Parmesan Rissoto & Roasted Brussel Sprouts. Everything was absolutely delicious and prepared perfectly!! For dessert, we both had The Berry Fool, which consisted of a Blackberry Parfait & Blackberry Compote, with Whipped Cream. Very tasty! Our amazing server was Kevin. He was very polite, professional & helpful describing the menu items for us. If you visit Tuscaloosa & are looking for fabulous dining experience, go to Dillard's & ask for Kevin. I will be back.....

We went for my birthday and were very disappointed. No oysters, no soup, no NY Strip, the baked potato's weren't done baking and the croutons on the Ceaser Salad were like bricks. My Delmonico steak was pretty good, but the risotto was undercooked. I felt bad for the waitress as none of this was her fault and you could tell she was embarrassed. The bacon steak was mostly fat and nowhere near as good as the last time we went. The shrimp cocktail sauce was super hot and uneddible. This is usually my favorite place to go, but I don't think we will be going back. Oh, and we were the only customers in the restaurant. Definitely a downgrade from before the name changed.

They changed Dillards Chophouse to a basic bbq joint. They just did a favor for every other nice restaurant in the area because this place is gonna give those restaurants more business. Not only is the food unbelievably below average and a HUGE downgrade from the previous restaurant, but its also pricey!! Also, to my knowledge, the restaurant randomly changed their menu and continued to stay open despite being out of multiple items. Would not recommend. It would astonish me if this place lasts more than a month.

I reserved a table for my husband’s birthday which so happens to be Valentine’s Day. Not only did I wait what felt like forever for someone to greet me but when that server did his first words were “our kitchen is closed”. No empathy demonstrated whatsoever. They didn’t even notify me about the cancellation. My experience with Dillards Chophouse ,4 bulls or whatever they want to go by in Birmingham AL was absolutely HORRIBLE.

Having eaten at Dillard's a handful of times, I was severely disappointed at both the inconsistency of their menu and the treatment of their staff. Not only were they out of several key menu items, but it seemed as if they changed the restaurant completely to a BBQ place. Yet, the food is still overpriced and items from the menu were still missing. Furthermore, when I tried to approach the bartender, who was very friendly, she informed me that they were out of both select kinds of bourbon and whiskey. To top it all off, I have spoken to many employees who told me about the inconsistency of getting their tip-based checks from this establishment. Just seems like this place absolutely does not have their ducks in a row!

We went with a large group, and we were booked for in advance. We had the worst service I've ever experienced at a restaurant. The food came out a few plates at a time, so some people had finished eating before some of the rest of us were even served. We were never served water. We ended up bussing our own table, because the wait staff did not clear appetizer plates to make room for the meals. When it was time to get our checks it was as if the wait staff had never had to do that before. They literally ran around trying to match receipts with credit cards, and one of the wait staff dropped them repeatedly and had to go back and rematch the cards with the receipts. We were upstairs and there was one register upstairs for 30 plus people. Meanwhile, there were several unused registers downstairs. Perhaps most irritating was the fact that when we spoke to the wait staff and to the manager, all they had was excuses for why they couldn't provide good service that night. At one point, one of our party went downstairs to find the wait staff and they were all in a back room talking to each other. Meanwhile, we sat upstairs with no food and no service. The dinner literally took about two and a half hours to get through. Needless to say, I have no interest in ever going back.

Don’t plan your family milestone events at this restaurant. They just recently canceled my reservation on Alabama graduation weekend with less than a month until the date. They offered no explanation of why when I asked via email and they have repeatedly ghosted me when I have attempted to call. Very disappointing. Terrible way to treat people.

Food service and ambience was perfect this time,, 1st time was 8 months ago. Jade was the perfect server. Couldn't ask for anyone better. We had the pasta with chicken and salmon with asparagus and mashed patato.

Kristan was the best server! So pleasant and kind. I will request her specifically the next time we come back!

A much more enjoyable visit this time around! While I still will not give the full five stars due to service being slow and our server never asking for our dinner orders until after wine and appetizers had already been served and us reminding her, I have to say the evening was still much better than the last visit. To start, I enjoyed the bread service this season. it was a simple light bread roll/loaf that melted wonderfully in your mouth. It was much better than the herbed bread with pimento cheese they had this spring (just a weird combo in my opinion). Also our wine order went down much better. We ordered one ourselves instead of going by recommendation. I had the special of the evening for my main meal and it was fantastic. It was pan-seared grouper with a cajun crawfish confetti and served over fingerling potatoes. The grouper was wonderfully cooked and seasoned, and paired very well with the confetti. While dinner took longer than expected, good food and company made it worth while!

Dillards is a great upscale restaurant located in the heart of Tuscaloosa, Alabama. The service was impeccable and the food was, too. This spacious, yet quaint, atmosphere is great for an intimate date or a group of friends/family. There were so many amazing options on the menu from various cuts of steaks, seafood, and pasta choices. There were also several tempting appetizers, sides and salads. And please do yourself a favor and save room for dessert! The Irish bread pudding was amazing!!!

I visited for a large birthday celebration for brunch. They have tables upstairs to accommodate for large parties. Unlike the bright and open downstairs seating area, the upstairs is relatively dark and secluded. Our waiters were very helpful and funny; they came by mutiple times to refill our drinks and apologize for the wait. Even when we were ordering, they let us know that they were out of grits and other menu items. Although I wanted to try their shrimp and grits, I defaulted to the chophouse burger. They also ran out of buns, so they had to substitute the buns with toast. We waited well over an hour for our food, and only half the table received our food at once. The other half waited another 10 - 20 minutes. The food was good, but it took us over 3 hours to leave the restaurant.

Honestly the food is pretty good and the atmosphere is not too loud, easy to enjoy an evening together. Our server was attentive and respectful. My only complaint is that most everything we tried to order was sold out- guess we have good taste! The only bourbon out of stock is the one we wanted, the steak we wanted and the two sides we wanted were also not available. What we did finally settle on was good though. Definitely a decent steak house in Tuscaloosa.

At first glance this restaurant is perfect from the appear. we sat down at 11am, Server comes over for drinks and only ask one out of 6 of us for drink orders. The server takes our order from the limited menu and it was about 15 minute. He kept bringing out Luke warm coffee and no matter how I complained about the coffee being warm, he still brought more warm coffee. I ordered smoked gouda grits and eggs and he brought me out shrimp and grits. I am allergic to seafood. We had a party of 8 and all of our food was Luke warm. The only hot food was the re-order of smoked Gouda grits. The restaurant was not busy. There were maybe 2 more parties of twos or threes. We paid our bill with no problem. We will not go back to this restaurant. Never!!!!

Food was raw (steak and shrimp), had to send steak back twice and it was burnt and raw through the middle. Still paid full price for everything. Not one to complain but a 300$ meal should not be raw.

we had brunch and our server was Kristen. She was amazing and the food was fantastic. -Caroline

Service was great and food was good. We ordered the: - Dry aged delmanico (apologizes if spelled incorrectly): cooked perfect medium rare. Nice flavor. - Filet Mignon - Proscuitto wrapped chicken - Lobster mac (good, could've used more lobster) - Lobster Bisque (on the brothier side compared to the thick bosques I'm used to--but still tasted great) - Fried green tomatoes (excellent and some of the best in Tuscaloosa that are higher end)

My family and I were the first to be seated. However, as others begin to be seated around us the waitresses went to them as opposed to us. We have brought it to their attention several times. After several attempts to get served water, we have yet to be noticed. So getting food is definitely not an option.

Food was seasoned well and it came out hot and fresh. I would give the waiter and the food a 10/10. They were swift and quick which is great for it to be during football season.

This quiet steakhouse in downtown Tuscaloosa is a haven for those who want to enjoy their dinner companions! The tables are nicely spaced , and quiet jazz fills the air. For a college catering town, this restaurant is for adults. The food is simple and traditional. Steaks are good, wine is good. The service is excellent! Trained and caring staff are hard to find! Look here!

WONDERFUL service! My server Rande was not only such a great delight, but very attentive.

Our food was wonderful, tasted delicious and great atmosphere. One small complaint though, while our server was fantastic and absolutely a joy to be around, there was a blonde server girl in glasses who was very loud and distracted from our dinner conversations.

Very disappointed! I was expecting a wonderful experience due to the prices and the white tablecloths. Boy was I wrong! The waitress was rude and very unhelpful. I felt like she didn't know the menu or was happy to serve us. The steaks were sub par. The sides were okay and the dessert was okay. The matrie de butter was frozen. We ordered dessert and coffee and the deserts came out way too fast because the coffee was still brewing. The waitress forgot my Baileys for my coffee. Nothing special about this restaurant! Save your money and choose another option in Tuscaloosa!!!!

Great service and atmosphere. Great quality for the price. If you want a great experience sit at the bar and let Jules tend to you every need. Her positive attitude is contagious.

My family and I went to Dillards Chophouse to spend a $300 gift card we were given. Since both kids were home for the break we figured we would all go and eat a nice meal. We had reservations and were a few minutes early and were able to be seated since the place was basically empty with the exception of 1-2 tables that had people eating. Upon entering I got a whiff of what smelled like dirty dishes so I spied the Health Department score sheet and it was a 90! (Not good). We all noticed some people just in and out of the kitchen and mingling with other workers that were in their uniforms. Not real sure who they were but they were not management or owners. I asked for a draft beer and they were out so I got a bottled beer and the wife got a bottle of wine. We ordered 3 filets with a few accompaniments and they screwed that up. Wife ordered medium, got well done, I ordered medium rare and got well done, daughter ordered medium rare and got medium well. She tolerated hers but said it tasted like charcoal. The wife and I sent ours back and what came back wasn't a whole lot better. If I had to use my own money, which I did have to leave a $45.00 tip of my money for a so-so, at best waitress, I would be kicking and screaming. This place sucks! Save your money and go elsewhere. I have had better steaks at Cracker Barrel! Bottom line, don't go here it's awful. Smells, service, cleanliness and food is just plain bad.

What a perfect place to celebrate our 32nd wedding anniversary!! The atmosphere is relaxing. Lindsey, our server, was simply delightful! We ordered portobello fries, the double bone in pork chop, prosciutto wrapped chicken, and lobster mac & cheese. w EVERYTHING was delectable!!! To be honest, we were slightly discouraged by the other reviews read on the way to the restaurant. I am so thankful we went anyway because it was perfection!!

Wonderful food and extremely customer service Leah was our waitress and she is the kindest and sweetest! She made wonderful food recommendations and was timely as well. Please try the fi d green tomatoes! Who knew that feta would compliment the dish so well? Also the duck was amazing too!

The food not match its price. The atmosphere is good - good for business gatherings but not good for families who appreciate good taste.

Slow service, everything is ordered separately but the environment is nice. I like what it could be. The food taste pretty good. Just could be better .

This is by far one of the worst places I've been to. Hands down. Came into the restaurant with high hopes, considering this is called a chophouse, and the prices were on the upper end. We walked into the front where it took about 10 minutes for someone to greet us, with a total of only 3 tables dining, not large tables. Our server was so sweet thankfully, a kind soul that you'd want at your table. We had two appetizers, one being the meat and cheese board and then the caesar salad. And both were spectacular I will say. That's what's receiving the one star. Next came our entrees, I ordered an 8oz filet medium rare, it comes out med well but more on the well side. Then the taste of it came, the steak was heavily over cooked on the outside. Tasted like charcoal and way too much pepper, thought I was going to cough both lungs up. My fiancé ordered the chicken and dumplings, and I honestly have zero words for that. Little pink on the chicken, not seasoned at all, could've at least sprung for a little salt. It wasn't too dry, didn't look appetizing either. We also ordered asparagus and the garlic smashed potatoes for sides, and the asparagus was heavily over cooked and over salted. But I will hand it to Dillard's they definitely knew what they were doing with the potatoes. Best thing we had tonight. And luckily it was a birthday dinner and we were offered a free dessert from our sweet waitress. Absolute angel. But if I had to recommend this place to someone, I don't think I would even recommend it to a dog, especially for what the bill was.

Lobster ravioli was really good. Steaks were average at best. Great service. Overall, I expected more for the price.

Food and service are top notch! Had a filet cooked perfect medium rare, and the lobster bisque was awesome!

Great meal. Service was fantastic. We started with the meat and cheese board. Perfect for four folks to share. I had the sea bass. It was fantastic. Wine list has enough options to either go big dollar or affordable. Overall very well done!

Was touted as one of the best dining places in Tuscaloosa. Service was mediocre, food was decent - decor and restaurant presentation was disappointing for a supposed high caliber establishment.

This is not 5 star dining! The drinks set the tone and it was just mix. For $15 I should taste alcohol. The meat and cheese board was lack luster. My entree was just okay. I have no problem paying for great food, but this was not it!! ALSO the floor was super sticky!!

I've been here a few times and always get the same thing! The steak was pretty good just wish it was more seasoned but the garlic butter adds a special touch. The Caesar salad was delicious. I sat at the bar and cant remember the bartender's name but he was phenomenal!

Our expectations were high since Dillard's is touted as "the best restaurant in Tuscaloosa." We arrived on time for our reservation (7pm) and the hosts (front of house) was very disorganized. They were talking amongst us themselves and coils barely greet us. We had a 10 minute wait, so we went to the bar. It was the bartenders first day, but she was v friendly and helpful. They could use an alcohol free beer option. The didn't room on the ground level is exceptionally loud. I believe that's by design, but made it difficult for the four of us to talk at all. Our dinner server was friendly and sympathetic that we had to wait for her for a while. I e ordered appetizers, entrees, sides and dessert. The fried green tomatoes were awesome! As we're the truffle fries. We were not thrilled w the ahi appetizer. The steaks/filet and Brussels sprouts were great, but the mashed potatoes were cold, lumpy and not good. Dessert was salted caramel cream brûlée which was a terrific ending. All in all, just an OK experience. I should also mention there were a few sport recruiting meetings going on which oddly made us feel uncomfortable. Not sure why, we just all felt for the awkwardness of the meetings.

This was a very disappointing experience. I have heard good things about this restaurant, I will not be back. The place was basically half empty the whole night. No one at the bar yet to get a charcuterie board it longer than it should ever take for a few pieces of salami a couple pieces of prosciutto and store bough crackers. The only thing that didn't take long was my first martini. The bartender asked if I want another martini and then the wait began again. He wasn't making other drinks, I finally had to ask will I get my martini? I was looking through the menu And the wine list because I would've ordered a bottle of wine and some dinner. However, the bartender never came back to talk to me or asked me if I want to order anything. Disappointing because my bill would not have been cheap but I guess that's better for me. I don't recommend this place anyone

My review for Graduation Weekend May 6, 2023. Everything that could go wrong in fact did go wrong. We had a 1:30pm reservation, waited for drinks 25 minutes. An hour went by before we received our salads, then the entrees came out mid way through our salads. Kitchen ran out of mashed potato's. My son (the Graduate who's favorite restaurant used to be Dillards Chophouse!) had to send his steak back twice for being served raw, another member in our party ordered the burger and fries, he finished the burger before the fries were even brought out, we never received our second round of drinks. We brought guest and it was extremely embarrassing. Service was poor, no communication and she never came by the table to check on us, we asked to speak with a manager and was told there was no manager on duty. I would be extremely cautious in dining here, especially if it's a special occasion.

Food was fantastic! Service was impeccable! Highly recommend!!! My server was very kind and on top of things, never had to ask for anything! Such an amazing experience!

I came and ate at Chophouse for the first time Sunday night 10/22/23. It was wonderful! My server was Rande and she was amazing and so attentive. It looked very busy but everyone seemed to be keeping their composure and doing a great job! Will def be back again!

So I will say our server was very friendly and atmosphere was nice... But the price did not match the quality of food. Filet mignon - extremely salty and the scallops as well. Mushroom Risotto was undercooked and crunchy. Lobster bisque was just... awful. It's like they left the lobster in the pot all day and just disintegrated in the soup. The only good thing we had was their crab cakes. Portobello mushroom fries were disappointing as well.

If you think you're going to a fine dining steakhouse, you'll be disappointed. The steaks are overpriced and the kitchen staff is obviously inexperienced. Although the servers do their best to maintain a level of "sophisticated dining " it's a facade. If you end up here, get a burger and a beer and you'll be fine.

Unfortunately the smell that drew us to this restaurant did not meet our expectations. There was no bread, no bacon for my loaded baked potato, rubbery ravioli, thick vodka sauce, and a salted steak. My only positive experience was the waitress.

Been there..Done that ...Glad it's over and I will NEVER GO BACK. Had dinner reservations for 7 pm and didn't get any food until after 9 pm. Don't know what the story is but our table was a plastic folding table like you buy at WALMART. If taking over two hours for dinner wasn't bad enough the STEAKS WERE COLD. Really , you are a Chophouse how can you serve cold steaks. My 8 oz filet was topped off with Cold Caramelized onions, YUM . The food at Urban Cookhouse was better so save your money and choose another restaurant....Any Other Restaraunt would be better. I should have paid better attention on Yelp. The Chophouse had 4 $$$$ signs but only 3 1/2 stars.. Now I know the reason. If you must go there to eat the only item that was warm and good was the Grilled Asparagus.

This was my first time visiting RD Chophouse and it was a very interesting experience. I really enjoyed how the restaurant was set up for the holidays, the lighting, and the music that they were playing. Making a reservation for myself was super easy and I was a little early because I was so excited. Let me just say, everything is shareable but your drink. the portions are great. I started off with the fried green tomatoes and they were really good and savory. Great texture and taste. Being from the South, I'm use to my fried green tomatoes being sweet and savory; however, the savory on savory was a good taste. The steak that I chose was the Delmonico 14oz and man that thing was really big. Cooked medium and to perfection in the middle. I will say that it was a little too charred for me and lacked a little seasoning. (This is why I give the 4 star rating because I expected my steak to be like perfect in every way!) To go with the steak, I got creamed spinach and roasted garlic and gouda smashed potatoes. Again, these sides are definitely shareable. The sides were great and full of flavor and I really enjoyed those. I had dinner with a tequila sunriser. For dessert, I had the RD Chophouse Bread Pudding with Caramel Sauce and it was so good. Very smooth and creamy and the caramel sauce was not too over powering. I paired this with a glass of moscato. The server that I had was really nice and friendly and helpful. I do believe that I will be planning my dinner party here for when I graduate from graduate school. I really want to try the duck breast and pork chop!

This guy!!!! He is the best waiter we have ever had!!! His name is Jared and he was so wonderful! We went for my daughter's graduation for UA. We had reservations, we were seated right away and the food was great! Probably the best salmon we have ever had! The steak and chicken was also wonderful! Great place to have a family celebration!

Went there for tonight for a birthday dinner. Value just isn't there. Food was average and not worth it at all. Was here 3 months ago and was much better but still not worth it. Only reason it's a 2 star is because they make a good old fashion. Sat upstairs this time and couldn't believe they use folding tables! Next time will spend our money elsewhere.

I've never enjoyed asparagus, risotto, or have been a big sweets person before I've ate at this establishment. To say it was an absolute pleasure working for this fine dining restaurant is an understatement. Due to relocating after getting engaged, with the heaviest heart I am leaving. The bar management was unreal. What Colin and Jacob Calma created for the menu is something you will NOT find anywhere else. The service by Kaylee and May will be the best you've ever had. They treat every customer differently yet will give you the ultimate experience and attention you deserve. The management is beyond expectations. Jared and Eric show the up most hospitality and truly care about every person that walks through the door. We did nothing but train how to give every customer the best experience because of them. I can't stress to y'all enough how much potential this place has (even though it's already amazing) and its constantly changing to make sure it fits everyone's needs. The kitchen constantly asks how the customers enjoyed their food. THEY CARE and note what they can improve, if any anything at all. I've never seen this before. I most definitely will recommend this place to anyone I know. The professionalism and quality of service will blow you away. The chophouse family is worth coming to dine with.

I ordered the filet and it was delicious. Very tender and well seasoned. It was cooked to perfection. The wait staff was excellent. We dined upstairs and it had a nice view. My only complaint is that there were tables in the corner by the elevator. They needed to be moved because that is not a place for storage.

Eh....not that great. I don't really know of another traditional steakhouse in Tuscaloosa so perhaps I am comparing it to bigger cities. The restaurant staff were nice, not a lot of wine knowledge but the kid was maybe 22 ‍my steak was okay, cooked a little too much but all 3 of ours were, so maybe the oven was hot, I don't know. Cream spinich as gross, and the side salad was literally like Wendy's. For what we got it was very expensive but it was near campus and we wanted steaks. Cocktails were served correctly though.

Our server that we had was wonderful - he was attentive, knowledgeable about the menu and very nice. However, the food took over an hour and some of the items we received weren't that warm. The brussel sprouts that we received for an accompaniment were a little burnt and the lava cakes for dessert weren't that warm all around. Overall, I don't think it's worth the price that they charge

Well, Tuscaloos-ers again. Dag gummet I know Mitch is going to tighten the screws on my BBN cc account. So, headed out to Dillards for a last 4-star meal for awhile! Pprriiimmmmeeee time Baby. Excellent meats and cocktails. Lavishly enjoyed it including the excellent service, towel situation for the sweats, and kindness of good ole SEC brethren!!

food was fantastic! but the bathroom was disgusting. paper all over the floor. staff could have tried a little harder keeping the place clean. got a glass that was foggy. I will return but I will be requesting may as my server.

The best date night spot in West Alabama. Took my fiancé here for an anniversary dinner and we ordered cocktails (Grandma's Honey was particularly good), an appetizer (Calamari), two fantastic steaks, creamed spinach, cheese risotto, an mashed potatoes, followed by two fantastic desserts. Nothing but the best. Be warned sides come family style in large portions for the table. Did a Pittsburgh rare and I didn't even have to ask. I love it. You get what you pay for. After tax and tip, an extravagant meal was around $400, and I have no complaints because it was well worth it. May they continue in this pursuit for years to come.

The brunch at Chophouse is HIGHLY underrated! This is by far the best brunch I have had in Tuscaloosa. I got the Smoked Salmon Benedict and my husband got the Creole Shrimp Benedict. If you are a local or visiting out of town you have to put this on your brunch list!

I have been here about three times and every time i usually walk out disappointed. My boyfriend and i just came back from dinner and it was horrible. Food came out cold as ice, the calamari was just fried curds, my risotto was cold and parmesan on top was not melted. Only thing that was decent was the steak was decent but beyond salty, overall very awful experience.