Lyli P.
Google
I am giving 1 star because of the STAFF’S DISRESPECTFUL ATTITUDE TOWARD CUSTOMERS.
Today (3/7/26), two friends and I chose Bin Bing Dumpling House in Downtown Fremont for lunch. We ordered quite a lot of food and also placed a to-go order. We had been sitting, eating, and chatting for about 35 minutes when two different staff members came to our table asking, “Do you need boxes for leftovers?” At that time my friend was still eating, and we told them we had not finished yet. There was clearly still food on the table.
About 5 minutes later, an older female staff member came to our table and said, “Are you finish? Thank you. Bye.” She then started clearing our table without permission in a very rude manner, even though we were not done eating. I felt extremely upset by this behavior.
At that moment, there were only two customers waiting outside. If the restaurant needs to limit dining time, they should clearly communicate that policy, or politely speak with us if they needed the table. Instead, the way this was handled felt very unprofessional.
We pay to enjoy our weekend time and a pleasant dining experience with friends, not to be treated with disrespect.