Marharyta K.
Yelp
I really wanted to go to the Dior cafe and was extremely excited about it, but the terrible experience crushed my expectations.
First of all, the greeting. We were standing in line to the store, and the host asked everyone about their purpose of visit, but us, so when it was our turn to come in, they guided us to a store consultant. When we asked him how we could get to a cafe, he answered irritably and arrogantly that it was not his job and we needed to ask the host. So we went back outside, and they added us to a wait list. The waiting time was 30 minutes. When we got to a café, we were greeted pretty warmly and had a table in front of the photo zone.
I expected the price to be pretty high, but 14$ for a cappuccino and 25$ per Dior coffee was shocking. Cappuccino was the most basic one (but with a logo), and you can get better coffee in a small coffee shop. The Dior coffee was even worse... It tasted just like Starbucks cold coffee, and the chocolate for decorations wasn't even real (it was like compound chocolate). At first, we wanted to order desserts there, but we saw other people having them, and they looked terrible. The croissants looked store-bought for a steep $14, and the Dior Bee dessert lacked the expected layers for its $25 price tag. We decided not to disappoint ourselves more with their food. When the waitress asked us if we liked our coffee and we said no, she replied "Well, okay".
I don't understand why this café still exists with such low-quality food and service; it destroys the brand reputation! I would not recommend coming here even for pictures.