Teng Clan
Google
Customer Service is horrendous! My son called them on National Ice Cream day to see if they were offering free ice cream. A gentlemen told him yes between 12-2pm. The time was 1:30pm and we thought since we were headed in that direction we would stop by. When we final got there it was around 1:45pm. The man behind the counter, who looked to be the owner and/or manager, told us they they ran out of sleeves. We explained to him that we had called and he said that they had only 4 sleeves left and that it was a busy day. It would have been nice if they had told us that over the phone. Furthermore, I think they could have still offered a discount, a spoon sample or something but nothing, not even a sorry. My kids left very disappointed. They lost a customer for life. They shouldn’t be in business if they can’t even use this marketing opportunity to make a customer.