Dippin' Dots

Attendant was eating his ice cream on nov 10, 2025 and told me this location was closed at 8:43 pm instead of at 9pm like all the websites say. I believe he just closed up early and didn’t want to serve me.

The worst customer service experience by cashier ARMANI. (Smart Mouth). Needs to be retrain or maybe look for another career path. If he doesn't like what he does he better quit, because he's making look bad the franchise.

Inaccurate information and deplorable customer service. First, this "booth" in Sawgrass Mills mall has no working phone number and no way to call ahead and place orders. Second, upon traveling to the mall to make the large order for a birthday party, the staff member indicated the product and necessary supplies (i.e. dry ice, insulated container) would be provided at the time of pick up. On the day of the party, I returned to find the manager stating that no dry ice or special containers are ever provided and that the staff member misinformed me as she was a new hire. No apology, no attempt to rectify the situation. Lots of disappointed kids. I'll never purchase dippin dots from sawgrass mills.

Super tasty ice cream goodness! However, difficult to find within the Sawgrass mall as it is not listed on any maps. We walked around for quite awhile. For any others having trouble finding it, it was currently located between H&M and Sephora near exit 3. 😊

The employees that are working today Sunday they even say hi. That’s not costumer service and they are with bad attitudes.

Delicious ice cream and great service. Sorin was very helpful and friendly and even gave me a good recommendation for a new flavor to try. Overall great experience!

If you’ve never had Dippin’ Dots, you need to get with the times! Dippin’ Dots was “the Ice Cream of the Future” when I was a kid! Delight yourself with the awesomeness that is Dippin’ Dots. No extra charge if you want to mix flavors! I recommend Banana Split and/or Strawberry but I understand cookies and cream is pretty popular too. See you there!

Ice cream from heaven. The 2 guys working there are cool. They close at 9pm and 8pm Sunday. Google said they close at 7pm.

off th£ €hart. SO YUMMY. I tryed it the first time And i loved it. I thought It was Little dots but theres ice CREAM insiste It. You should try the cookies And CREAM. It's amazing. I ask this question all the time, why don't they have more places with dippin dots. I don't get it. That dippin dots was far from my house, but it was worth it. Go to this dippin dots. Don't regret it.