Quo-Vadis A.
Yelp
First I would like to say I loved going to this place but last night definitely stirred me the wrong way. Last time I been to dirty little secret was Halloween 2019 before COVID 19 hit and I had a amazing time, but unfortunately I will not be returning. Last night was a disaster, now do not get me wrong I do understand the capacity rules and CDC regulations. No disrespect but whoever is managing this club seriously need some training. With that being said I had family and friends in town and we all had a section at DLS, me and my significant other was running a bit behind so we did not get to enter into the club with everyone else but it was literally only about 5 minutes after they went in. Once we got there I immediately walked up to the guy at the podium and told him that we are with the "Brian's Party" is it possible if we could come in and he said they were ALMOST at capacity. Well during this time people were exiting from the club side AND the restaurant side, so this tall black guy who was rude and not even caring hollering "we at capacity, I'm sorry" as people are literally walking out in our faces. I am a little confused on how you even managing the place? Eventually, a manager came out for these other two guys who were being loud and rude. I wasn't even being rude and the rude people were able to be let in lol but that wasn't even the cherry on top of the whip cream. What really upset me, I am African American and these people literally walked with someone to the door and let two Caucasian women inside of the door in front of our faces lol that's what was so crazy to me. On top of that we didn't hear anyone saying "we at capacity!", saying "no I can't let you in" at that point I was pretty much finished, they can't let you in after 10p but I was definitely there around 9:30. So here is some advice, if you are going to manage capacity what should have happened is your customers who purchase sections are first priority. Calculating how many heads go in each section, for example if you have 10 sections and 5 are booked but each section can hold 10 people, that's 50 people that you have accounted for to MANAGE CAPACITY. So when people who paid money for a section shows up, you wont have problems. Stop just letting people come into the establishment and now trying to calculate at last minute with the fear of getting shut down by the state because you don't want to pay a fine. Wish you all the best! Please use my method, promise this would make your job a lot easier. Also, you cant be at capacity if people are leaving :) have a great day!