Dispensary33

I’ve been coming here for years and it’s always an exceptional experience. Kind, knowledgeable staff, super calming shopping experience. However, the owners are not supporting the staff’s efforts to unionize, which is not only a terrible business move, it simply isn’t very Chicago of them. Let’s support the staff and put pressure on the owners to treat them well! Edit: I’m sorry, I should clarify— the business has not opposed the union itself, but we should pressure them to accept the union’s proposed terms for better pay, job stability, and safer, more equitable working conditions. Recognizing the union but not their demands means NOTHING.

I really liked my experience. Amy was sooo helpful and really tried to understand what it was I was looking for. Totally exceeded my expectations!!! So I would give it a 5 but the company itself should really work harder to help protect workers like her and others there. This is why I support D33 workers united in their effort to unionize for fair compensation, long term job stability, and safer, more equitable workplace conditions. Union busting activities are not cute, talk the talk & walk the walk D33!!

The people are what makes the difference and any organization. And the same is true for dispensaries. The atmosphere and the feeling of collegiality are evident from the moment you walk in the door. A pleasant experience all around, everyone knows their products but more importantly they are nice and willing to share the information they have. Most definitely go back.

Every time I’ve come into D33, the budtenders are super friendly and helpful. As someone who is fairly new to cannabis I’ve always felt welcomed and never judged. That being said, I am disappointed to hear about the push back from management happening pertaining to the workers unionization. For now, I don’t feel comfortable shopping at D33 until all of their worker’s needs are met.

I am a regular at Dispensary 33–the staff is awesome. Always friendly and helpful. But you know what would bring my 4 stars to 5? Staff unionization 💪 Recognize D33 Workers United! They deserve it!

i love this place. i am in and out in under 5 minutes. everybody who works there is very friendly and answered all of my questions. i have been here many times before and i love the freebies i get every now and then. keep up the excellent work. you have a customer for life, joe

First time customer and was absolutely taken care of. I was attended to by I believe a manager and she made sure I got my 1st time discount card as well as helped me get the best bang for my buck from the sales of the day. I will be coming back.

Very happy to hear that this is a unionized store! I've always enjoyed super pleasant customer interaction and I am even happier to know that the workers are being better served now.

I always have an efficient, quick and lovely experience at D33! Great staff, lots of self service kiosks, cheapest ATM dispensary fees in town (only 50 cents!), and free lighters with your order if you need one. Other pros are their online ordering system can get you in and out of the dispensary in 5 minutes or less, and I also appreciate they they have the prices with the taxes and fees listed on the website. Highly recommend the Andersonville location!

I came in on Saturday to pick up flowers and chocolate edibles that I ordered online. I ordered an 8th of Dawgma and an 8th of bananaconda. I came home to find out my bananaconda glass bottle was shattered at the rim and shards were in the bottle with my buds. I tried to call the store but only got a recording and no way to leave a message. I emailed them through the contact us page, but got no response 48 hrs later...How did this happen?? Why didn't the budtender pull every item out to inspect it and show it you before leaving the store?? I accept partial responsibility by not double checking before I left, but I didn't think I'd have an issue with it. It's a brand new bottle that shattered inside. This is highly disappointing as I will not be making another trip up there.

Used to be great, now they went to medicinal only in Andersonville. Told me if I wanted recreational I had to go to the West Loop?!? I live on the north side. I'm not going all the way down to the fucking West Loop. Stupid move.

I am concerned that there is a culture of not caring about customer service at this store. Because, the bad reviews are consistent with my experiences. I attempted to place a pre-order online this afternoon (12-29-24). The website wasn't processing my order on my phone and It froze for a long time. I didn't place my order. Which, I didn't think was going to be a problem. Because, I was walking to the store and was only a block away at that point. After answering many more questions about my identity then ever before... I was allowed in. Well. I was told I could enter. But, the door was locked after taking four steps to get to it. I stood there for a breaf second and was then buzzed in. After getting to the counter, I told the guy, I was trying to order a concentrate from Rythm. He heard me and said some kind of agreement. Like, alright. I then told him the strain was Durban Z. He agreed. He then placed the order for Durban Poison from Up North. That isn't what I told him I wanted. Even though he kept telling me he got it I did agree to him asking if I wanted what he was ordering, but, I was busy thinking about my life and was not fully present. This is because I never expected something that simple to be a problem. Yet, he did put the order incorrect and it is definitely still available as of me writing this review. I wouldn't have taken the time to write this, but, right after my incorrect order was confidentially placed by that employee. I walked into the other room, past the counter. Immediately after I passed the counter, a woman walked up to it. She was a little pissed and was wonder why she just got something she didn't order. I though that was unusual, but, I was busy thinking about my life and blocked it out. I ended up with Up North cannabis extract's Durban Poison. Which is fine... I think it was $3. Yet, this was definitely an unpleasant experience and it happens to be the second bad experience among four.

Alright, here's the dealio. The pros: Get the goods. And I feel like they have a pretty good variety of stuff. The cons: Pretty much everything else. The staff aren't usually eager to help, maybe due to a lack of general friendliness. In addition, I'm confused every time I come here about where I'm supposed to go. Maybe I'm spoiled because I'm used to the stores that have people out and about with iPads, friendly as ever, to help you shop in the store. That isn't the case here. There's a room you walk into which to this day I don't understand what it's used for because every time I go in it someone eventually points to the other room and tells me to go there. Then - even with a pre order - I always have to wait to get my order, along with a bunch of people. All of us are just awkwardly lurking in the corner of the 2nd room, waiting for our orders. Why does it always take 10+ minutes for me to get my order? It's just a weird process overall, and I don't love the vibe here.

Overall: friendly staff for the most part, good selection, but the prices are abysmal. It's already very expensive as is to buy weed in Chicago because of added-on taxes, but just buying it here takes it to the next level. As a native Californian, I've come to the realization that I'm better off buying weed wholesale from California and driving it cross country, LOL.

As far as dispensaries go this one is pretty convenient. Reasonable prices. Early on a weekday is the best time to drop by.

The best dispensary on the north side, if not in the whole city. Extremely friendly staff, smooth checkout process, and good sales if you're familiar with typical pricing in this market. They also have a compassionate cannabis use program that helps out medical users who have fallen on hard times, which I think is amazing. I'm always looking to support an independent dispo over a big corporate cannabis conglomerate, and D33 is easy to support! My only minor suggestions would be to improve the POS system a bit (sometimes more complex sales/deals aren't reflected at the register and the bud tender has to do some manual work), and to bring in more classic strains in whole flower form (Blue Dream, GG, Super Silver Haze, Sour Tangie, etc.).

I was real excited after doing their preorder. Used to go to ascend on Milwaukee and would have to pick a pick up time. I'm not good at that since I have a different schedule every day. I loved that they showed prices after taxes. I hadn't experienced any of the complaints I read about rude staff . The wait was not really bad. Equal to ascend or moca whatever is on Milwaukee/ Fullerton. But I bought a 7 pack of pre rolls. Called problem child. By twenty twenty. I didn't even get buzzed off them. I'm not even a everyday smoker. I smoke about a mini preroll a week. These had about 30% THC. I've never had this happen. 50+ bucks for weed I didn't even get a buzz off is disappointing. I expect this off the street. This is exactly why I prefer to buy off dispensary. I emailed with my complaint. Their suggestion was my tolerance could be a reason or THC level. No. I've smoked higher THC with better results. They suggested I talk to a bud tender next time before I buy. No credit or anything. I'll go back to use my $10 in points credit but then I'm trying new dispensary.

It's pricey, but what weed isn't in IL. Staff is usually on point, but on occasion people have bad days. It is usually always packed, so patience is key. They'll call your order by receipt number, so keep an ear out once you've placed.

Surprised to see all of the negative reviews here! I always pre-order basically the same thing each time, I'm not too adventurous, but every time I'm in and out in a few minutes and the staff is lovely and totally friendly. I don't need a ton of assistance as I know exactly what I want, and never am waiting more than maybe 5 minutes if it's especially busy for my order. Pretty much the only dispensary I come to because of its ease and great atmosphere.

Went in and I saw a popular pre roll I bought earlier that day for 8 bucks somewhere else as their cheapest for 17 I said nope!

This is the best dispensary in the city, the staff is great, the selection is very good. The negatives are all because of location. It can be sometimes hard to park, if you have a car you care about getting scratched. The prices are a little higher than in more suburban locations, and in fact I've found an inverse relationship between distance to Downtown and product cost. This location draws a lot of indecisive people. The kind of people who did not decide ahead of time what they wanted and need to discuss each and every item they are interested in. Sort of like the deli counter at Whole Foods. I've wasted too much of my life standing in line behind stoned White Boomer Deadheads, and now they bring their overindulged Millennial children with them. Be strategic, if you have a choice of lines, get into the one that has only singles in it, the ones with groups are going to take longer regardless of the overall length of the line. And try to not get behind anyone my age, we are the worst.

My favorite dispensary in the city. The staff are friendly and the edible selection is large.

Girl at register was not friendly and act like she didn't want to be there and was not very helpful and made me very uncomfortable being my first time at a Dispensary. Another girl didn't want to help me with medical card application at all and their prices on the products are to high. Won't be returning now that I have my medical card and go elsewhere. Don't recommend this place.

Most of the staff are pretty rude TBH. The prices are in line with other dispensaries in town. It's close to me so I'll continue to go here but it's not great. I just think a lot of the staff are rude and unhelpful.

The prices are roughly 200-250% more expensive than any other dispensary in Chicago. Example, a high supply .5 gram vape here cost $68. At any other dispensary, it would cost $20-$25. Very surprised this place is still in business.

The most expensive prices in all Chicago. The market opened up to new dispensaries that are cheaper with better service. They have no more excuse not to drop their prices, I cannot see them lasting long in the Windy City as the competition is simply better.

Weird vibe here. Feels like you're being drawn in like cattle just to buy marijuana. Wasn't very fond of the dope head on the register. First and last visit here.

***CASH ONLY! There is an ATM inside, just make sure you have your physical atm card because it doesn't except apply pay cards. I didn't have my debit card with me cuz it's on my Iphone so I had to walk over to a bank that accepted them.*** Walked by this dispensary & thought why not? Omg everyone was so nice! Super easy to understand and I had a TON of questions about EVERYTHING because I was just so gosh darn excited to be in a dispensary! Try to register on their website (a simple creation of a log in, super easy) but not necessary because they'll sign you up there if needed. You can walk up, you don't need to pre-order. You wait in line outside the building & there is a person that comes to scan your id before you go in. They have a QR code you can scan at the door to look at their menu while you wait. Then you walk in & wait in a chair until they call your name to walk up to a desk to check you in & they will scan your id one more time. This is where having an account with them helps, they'll verify it & you then give you a bar code receipt to use when you enter the weed room. The weed room (aka main area) is full of the good stuff. You will walk up to a register & talk to them what you're looking for. They'll give you plenty of recommendations and describe products for you. Some people I noticed already knew what they wanted & they were in & out. I spent more time talking to the guy because it was such a pleasant experience. I'm so glad I passed by & look forward to going again!

The most expensive cannabis in IL, I'd say in the nation but that recognition goes to all dispensaries across IL. The owner of Disp 33 was cited in an article dated in 2020 saying that they don't make the prices. Most Chicago news articles have expressed there is a surplus of cannabis but that dispensaries are choosing to keep such high rates for their products. Even during 420, it wasn't worth visiting. It will take some years before Chicagoland dispensaries catch up to what neighboring recreational states have been offering. Not having portable menus available to customers is a bummer. Making customers to look at their phones prior/during purchase is a bore. With the barrels of cash they have been making since legalization I'm wondering why they haven't updated their ordering process. There are a few dispensaries outside of Chicago that have changed up this process. Offering smart devices or booths to aid customers in menu options. Most bud tenders are lousy. I'm sure there must be some good ones and if you find one grab their name and schedule. Last 4/20 dude was the worst. When trying to enjoy the event we asked.. - What's a good strain for: no body buzz and feeling energetic and happy? Him, 'most strains are hybrids so they are all alike. Just pick one.' - Any good edibles that people are loving right now? Dude was just trying to do the bare minimum. I should have just left actually.. This dispensary loves having Revolution and it is expensive! "Eights" are so expensive these days. Makes you want to switch to edibles but those are rising in cost as well! When in doubt (about which strain to buy) go the Revolution route. There is always a decent strain on hand. Although some strains are more potent than others so check those potency percentages. These days I will search online reviews before heading into this location. Surfing enough online reviews, will help make a qualified decision of what to try next.

The family that drinks together does edibles together. We walked in here ready for fight based on some of the reviews, but was totally surprised about the customer service. You are required to "purchase" a ticket on Evite to make a reservation for the purchase of recreational products. There was no wait to get in and everything moved fast and efficiently. They get you in and out, but it doesn't feel rushed. This was our first time going to a dispensary, so I have to say it was a well organized visit. The staff was very helpful by asking what type of experience we were looking for and made some recommendations. We settled on the Kushie Caramel. We were told that it gave lingering high but helped with creativity. Since The Queen and I had some creative things to work on, we thought we would give it a try. The visit did not take that long and we were on our way home to try our Kushie Caramel. I am not a fan of caramel as a rule, but wanted to see what the effect would be. The edible came in two pieces about the size of a tootsie roll in cellophane wrapper, about 2 inches long. We ended up cutting about a 2 mm piece for each of us and that was plenty for me. The edible itself was not only very tasty, but had a nice consistency to it. It tastes very much like it smells, sugary with a hint of weed. I commented to The Queen I could someone getting carried away with the taste and eating the whole thing. The buttery toasted flavor of caramel is there, but there is an after note of the THC in there (not overpowering). After about 30 min, that little piece kicked in. I could feel a tingling sensation in my body and I felt floatly and alert at the same time. The project I had been writing on kind of crystallized in my mind's eye and I was able to get quite a few ideas down that in the light of the next day were great. I was so happy about the results that I had a some bubbles with my burger from Carol's for dinner. Big mistake....I thought the effects of the candy had worn off, but drinking the bubbles kicked it into overdrive and within 10 min of finishing the first flute of bubbles, I had to hit the bed. The point of this story and there is one, is that the staff at Dispensary 33 was very helpful in helping us pick the right edible for the experience we wanted, although they had no idea how the champagne would compound the effect (at least for me). This is not something I would try all the time, but maybe on those occasions when I just really want to let my mind go off into the land of Oscar Wilde, Willy Wonka or Hunter S. Thompson. Save the bubbles until it is time to go to bed for a really good night sleep.

Love that you can order for pickup. Everyone here was very nice, and the pickup process was quick.

*CASH ONLY* - ATMs are available in store for only a 0.50$ fee. Alright this is what you need to know. For now, walk-ins at any time of the day for recreational is not available. They have walk-ins from 9:30-11AM daily for recreational and the system automatically shuts down at 11AM. So no matter how long you wait in line, even if you've been waiting since 9AM, once the system shuts down, there is nothing they or you can do. They do have an "Eventbrite" system that allows you to choose a ticket(for free) for a one hour time slot. The time slots range from 2PM to 8PM. They go on sale, on Eventbrite at 8PM daily for the next day. So here's my first suggestion; make sure you are on the page at exactly 8PM because these tickets sell out instantly. I was able to snag a 2PM-3PM ticket for this past Saturday. When you arrive during your allocated time, there is still going to be somewhat of a line. It's not just you, it's group of people who also happen to select the same time slot as you. While you are in line, an employee will scan your ticket to speed things up. When you finally walk in, you are seated on the left side (brown chairs), while the people that were admitted before you will be sitting on the right side (blue chairs). Once you finally make it to the blue chair, they ask all of you to come to the front desk, they scan your ID, give you a number and then you are finally admitted into the actual store. You can request to be either called by your first name or your number for more privacy. Once your name gets called, you are partnered with a sales associate and he/she will help you chose what you want and put in the order for you. After that, you are directed to the register to pay and then once your number gets called again, your items are ready and you can head on out and get high. Think of it this way, the store itself is set up like an Apple store. Items are displayed the same way iPhones/IPads are at the Apple store, however, they are covered in glass for obvious reasons. It was a weird and fun experience to say the least, but I appreciate their organization and if you follow their rules, you should be perfectly fine. I suggest following them on twitter as they always announce certain times for when recreational would be sold or if they even have any left. PS - the only reason I am giving 4 stars is because I agree with the rest of reviews. The sales associates need training on how to interact with customers. They have a horrible attitude and make it seem like you are a horrible person for wanting to buy recreational. No one wants to deal with that and no one wants to be treated this way. ~Till next time.

Overall okay...but they are higher priced than other dispensaries around the area. No idea why but honestly offers nothing special and is not customer satisfaction-focused.

I'm not a cannabis Jedi but my experience with D33 was very positive. Fast, efficient, friendly and judgment free. Keep up the good work, Dispensary 33.

I love coming to the dispensary! This people are always so nice. My favorite person at that is Suz! Suz is awesome! She always give the best recommendations and is always so patient and helpful! If your looking for a good place to buy your smoke, try this place and let Suz help you.

Way too expensive (even for Chicago's default rip off rates). Their "sale" prices are even higher than some default prices at other dispensaries. Seriously, if you just did a simple Yelp search for "dispensaries" in Chicago, check out literally anywhere else if you don't like overpaying while this highly corrupt state continues to gouge its citizens overall.

It's always amazing to see how dispensaries think they can serve medical patients with unhelpful eye rolling staff. You can just look it up on your phone is not the answer one would expect when you're standing right in front of an employee who should be able to tell you the information you need.

Nice staff but the prices are ridiculous. Much cheaper and same quality at other dispensaries

I think this place is awesome, had absolutely no issues when I went here I don't think the space is cramped at all like some said, it's a crisp, clean and open space Prices were pretty fair, the edible's I bought are delicious and they def hit. The only thing I didn't like is the cash only restriction which to be fair is out of their control. Also fyi the ATMs they have on site do not charge a fee.

My experiences at dispensary 33 have been pleasant and mostly easy! I always order online ahead of time and then pick up there. The only struggle is navigating the building on the inside. It's quite confusing and could probably be arranged in a way that is more customer friendly- especially for anyone that may be nervous or anxious. Fortunately, the workers here are extremely kind & polite and will help you navigate the route.

Parking here is the absolute worst. I spent 15 mins trying to find parking only to be told they are only taking medial patients. Wtf I submitted an online order

always very friendly service and it's very nice that they include the tax. however it is absolutely sinister the way they lure you in with insane discounts online, just to show up and "oh we're all out of that. in fact we're all out of anything on sale. might i suggest a $75 eighth instead?" CRIMINAL!

Just bought Lime OG - Hybrid 1.0g Put it all under the hot press and it didn't yield any THC - NOTHING! The bud wasn't dense, it was light and very flaky, orderless, and not sticky on the fingers when squeezed. This is not how marijuana supposed to smell and feel like. Didn't even bother smoking it. Throw it all out in to the garbage bin, because this is where the garbage belongs. I'm amazed how they're getting away with this BS.

Professional presentation originally PP (prior pandemic) now degraded presentation... Pharmacy 'like' dispensing area. Petition to enlarge facility presented to 47th Ward Alderman's review committee.. Experienced difficulties in confirming prior 'Association' despite several months of purchases..Web Master' not helpful, took my business elsewhere.... Just informed by Yelp' that this 'Dispensory' DEMANDED' THE ABOVE Review be REMOVED ! This isn't OVER TILL this entity COMPLIED WITH IDPH rules... Deserves and will receive a Complaint !

ATTN MEDICAL USERS: On 7/10, finally realized the management of this place could care less about medical users, and switched dispensaries... D33 had an impromptu sale, everything was showing up available for preorder, but when attempting to check out there was no stock of ANYTHING I use, and I was unable to get what is MEDICINE, not recreation for me. I get that recreational marijuana is where the money is at. But this is my pharmacy. Can you imagine going to get medicine that helps make your life of chronic pain and injury tolerable, only to find that you can't due to: - so many people buying it up on sale to use for a buzz and, also: - competing against those that, like you, are using it for medicine too, but due to lowered prices are buying it up like TP? If you can, and are the type of masochist that thinks that kind of frustration and lack of medicine sounds pleasurable, choose D33... it's the perfect place for you! (Do want to add I will miss several of the staff, as they were very nice to me, and the best thing about this ill run operation)

Avoid. Avoid. Avoid. A rogue employee put something egregious in my account and as a result, they blocked my account. Whatever incident occurred never happened as I don't even live in Chicago and just visit from time to time. I'll be taking my business elsewhere. If I could give negative stars I could. How's that for your "incident?" Pathetic.

I was actually really impressed with how well this place is run. We put our name in right as they opened, maybe a few minutes until 9. A crowd started to form around 8:50am, so best to get there a little early if you can. They took our name and cell number and said they'd text when they had an opening, and that we'd have an hour from that time to come and shop. We got a text at 9:37am, and were just wrapping up brunch at the nearby Bongo Room. We headed over, sat in the designated order in the chairs in the waiting room. They scanned our QR code once they called us into the room, where we were connected with a sales rep who was there to answer questions and whatnot. We bought an eighth for $80. Cash only, obvs. Were in and out I think in 12 minutes. Maybe 20. And super glad we were able to get that before it got harder to shop b/c of corona.

This used to be my 'go to' dispensary when they first opened. They had a knowledgeable, friendly staff and their online reps were quite attentive and helpful. Ever since they expanded their original sales space, and added a second retail location, the entire operation has taken a nose dive. The online ordering system fails regularly, the website is a hot mess and moves like molasses in January when it comes to updating and refreshing online. Even the current staff leaves something to be desired - now they all look and act like extras from a skatepark movie, and I would be hard pressed to find that any of the new hires had even a basic knowledge of the products they sell. It took me a while but I've finally seen how this dispensary truly operates, and I've decided to move on. I suggest you do the same.

Pickup orders are quick and seamless Transparent and fair pricing, friendly staff, this is my go-to

Medical Review Just moved to the Lincoln Square area and have had the chance to stop by twice so far. And I have to say both times I was equally happy with the great customer service, menu selection, and efficiency. It was my first time trying the Kushie Carmel's by Revolution and it is definitely a new favorite for taste & potency. Highly recommend this dispensary to all.

It's legal! Yay! This place is bright, fresh, mod and light. Great selection of edibles (my go-to). The prices are somewhat high, but no higher than any other place of this sort, because taxes. That's gonna happen. COVID protocols in effect. Great staff. Excellent ordering procedure. You might wait in line a little bit, but if you ordered ahead, you'll be in and out in no time.

One of the most reasonably priced dispos in the city. Great staff, always uplifting and welcoming. Worth the visit every time!

Their edibles are $10-$30 more than anywhere else in the city. On their website they also refuse to call edibles by their brand names, so you can't decipher what it is. They also don't like to tell you if it's indica, sativa, or hybrid. Overall just crummy treatment of people who need these. Literally any other dispensary in the city will offer significantly lower prices.

I strongly strongly do NOT recommend you shop here. I went in asking for references for edibles and the lady could not distinguish if they sold any by strains or if they simply had any edibles that were hybrids. After 5 mins of her mumbling as she was completely stoned out of her mind, I thanked her for her time and turned around and went to a dispensary in Evanston where the edibles are $10+ CHEAPER PER PACK FOR THE SAME EXACT BRAND AND ITEM. The prices here are ridiculous and that's coming from someone that dropped $400. Will never waste my time here again. It's worth noting that the receptionist is on it so there's the 1 star when the experience without her would truly be zero

Small and cramped space. Inventory online does not match inventory in store. Broken computer in store to order and broken ATM. Rude workers. Would not go again.

Every experience I've had here has been a quick and easy one. So glad to have this dispo as an option in the city. 10/10 prefer it over Sunnyside.

Amazing. They are so nice and helpful. I've never been to a dispensary before, my boyfriend usually does this for me but however he was out of town, BUT they were amazing!!!! I wish I knew the names of the two people who helped me! I just told them what I was looking for and I was in and out in like 6 minutes. AMAZING!!!!!!