VaNeSsA M.
Google
I’m not usually the type of person to leave a negative review, but in this case, I feel it’s necessary. My experience with the security staff—specifically the African American woman at the door—was incredibly disappointing and, frankly, felt racially motivated. I arrived with a group of six men, all of us ready to dine and spend. However, I was denied entry simply because I was carrying a shopping bag with some healthy juices.
Understanding the policy about outside food and beverages, I politely asked the staff in the kitchen of the nearby chicken place if they could kindly hold my bag while I was inside. They were initially open to helping, but the security guard—who, quite honestly, seemed to take a personal interest in me—went out of her way to ensure they wouldn’t do me any favors.
As a business owner myself and someone who supports many other local entrepreneurs, I found this behavior not only rude but also deeply disrespectful—especially toward visitors who are simply trying to enjoy their time and support local businesses.
Again, I completely understand and respect the no-outside-beverage policy. But I had no intention of consuming what was in my bag inside the venue. It was just a shopping bag. Her actions, tone, and unnecessary interference were uncalled for and frankly, left a very bad impression.
It’s unfortunate when a business with great potential is represented by staff who project such poor judgment and energy. I truly hope this feedback is taken seriously, as first impressions—especially from travelers and customers willing to spend—matter greatly.