Melissa M.
Yelp
We have been back multiple times since my first review and have continued to be super happy with the food. Everything we have tried has been delicious.
We have noticed the 2 most recent times we have been, service is extremely lacking. Friday night, we were sat and it took our waitress about 10 minutes to come by and take our drink order. At that point we were ready to order everything because we didn't want to have to wait again.
We asked to *start* with the honey mustard chicken poppers. For my meal, I ordered the Italian Job Hoagie with tater tots. The grilled chicken was fantastic, nice fresh mozzarella. The bread was amazingly fresh as well. As you can see from the photo, I got my husband's order of fries and he got my order of tater tots. Not a big deal, but still not what was ordered. My husband ordered the Knuckle Sandwich which he finished all of and stated was delicious.
Now, when our food was getting delivered, we said that we had ordered an appetizer to come out first and we didn't get it yet. Our waitress finally came by and we told her we didn't want the appetizer anymore. At that exact moment, it showed up. The manager came over and said they would take it off the bill and we could still have it since it just came out. That was extremely nice of them and we appreciated it. The poppers were delicious.
This is not the first time that we've had the app come out with the dinner or right after the dinner and we always have to crane our head to get attention from anyone. This experience, the server dropped the check to never appear again and we had to have the manager process the payment for us.
We truly enjoy the food and will keep coming, but in order for them to grow their business and attract more customers, they really need to figure out proper training for their staff.
We also HIGHLY recommend visiting the basement! They have pool, electronic darts, electronic golf, and skee ball. It was so much fun playing lots of games. They also karaoke this night, which was entertaining as well. The basement does serve food too.