Divertimenti - Cookshop & Cookery School

A fantastic 5* evening at Divertimenti Cookery School celebrating Le Creuset 100 yrs Live in Colour. Chef Ali Haigh cooked a beautiful and varied selection of mouth watering dishes - red pepper & rosemary focaccia, Marbella chicken, truffle boulangere potatoes, meringue with cream & fresh summer fruits, raspberry parfait and oreo mug cakes, showing how versatile Le Creuset cookware is. We sampled everything, it was so delicious. Food and wine was sublime. The other team members Jules & Chelsea made us feel so welcome throughout, and the stunning shop stayed open for our class to have a private browse and purchase afterwards. Thank you so much

I was in the Brompton Road store today and bought several items in one transaction. One of the items was a small plain white ceramic butter dish, approx 5 inches in size. I was purchasing for a friend who lives alone and had asked me that if i ever see a small one on my travels she would love to have one. i took the items to the till and whilst standing there i noticed that it was not possible to track the items because there was no read out facility to see what was being charged. I bought two small miniature spoons in the same transaction which had no price tag on them. I paid on my credit card and was taken aback at the final bill thinking that it must have been the spoons. I was handed the recipt only to find that the small butter dish was not £4.80 as I had thought, but £48.00. I pointed out my error immediately and asked for the dish to be taken back as it wasn't for me, it was intended as a gift. I was promptly informed that I was not entitled to a refund, only a credit note. My dilemma fell on deaf, unsympathetic ears and I was informed that they had not broken the law. I was shocked by the response because I had not mentioned any law having been broken I merely wanted the shop keeper to demonstrate an empathetic attitude towards someone, namely their customer, who had purchased several goods, and had made a genuine mistake. This was an honest and resonable mistake on my behalf, that could only be identified afer payment, due to limitations, namely a non existent cash register display. The mistake was highlighted in a timely manner - there and then, immediately upon reading the receipt. I was shocked at the inflexible attitude from the staff, especially in light of the fact that my family were once shop owners and goodwill, repeat custom was something that we had pride in. In my submission, allowing a refund would have upheld the principle of fairness and transparency thus maintaining customer trust. It is for this reason that I give Divertimenti a one star rating which is a clear demonstration on my behalf of fairness, something which Divertimenti is severely lacking.

Small assortment of fun British souvenirs at the front, including some towels and oven mitts not pictured. Pricing seemed a bit high to me, but I couldn’t resist an egg cup. Staff was friendly too.

I recently attended the Southern Indian Masterclass at Divertimenti Cookery School, and it was an amazing experience. I've been trying to perfect my curries for a while, and this class answered all of my questions and more! The staff were incredibly knowledgeable, helpful, and so lovely throughout the session. The space itself was beautiful, creating the perfect atmosphere to learn and cook in. Plus, getting to enjoy the delicious food at the end was a wonderful bonus. Honestly, I couldn’t have asked for a better day. I'll definitely be back for more classes

Was out and about soaking up London upon just arriving from the states that afternoon and wandered into Divertimenti. Before you know it, became part of their cookery class. What an absolutely delightful treat it was to learn that night from Ursula Ferrigno!! Not just Ursula, but the staff, Anastasia and Jules, along with a few locals, will make this a memory I will hold close. Felt so welcomed and enjoyed every minute of this hands on experience. Thank you, Divertimenti, for the warm London welcome! What a lovely start to my trip.

Well it really was food glorious food today at the wonderful, amazing Divertimenti Cookery School. It truly was a fantastic way to spend a day. I was not only immersed in Italian culture & cusine but additionally I was taught by an inspirational chef whose passion, rich knowledge & history of Italian food was literally inspiring!! Valentina Harris taught me how to make fresh pasta, ravioloni with beetroot & mascarpone, pumkin ravioli, a porcini mushroom sauce, walnut pesto & all in one day! We ate all the food we prepared today for lunch served with a delicious glass of wine, lovely fresh salad and bread. We were greeted this morning with coffee, teas & a delicious selection of homemade biscuits and then sent home with everything we made & hadn’t managed to eat. We could have easily fed another five people. Amazing value for money as well as wonderful fun. Couldn’t recommend it enough! #divertimente #divertimentecookeryschool

My wife placed an order on line and forgot to order both items that she wanted. Mark was extremely helpful and everything was sorted out satisfactorily with both orders arriving together, next week. Excellent customer service. Many Thanks.

I have taken several cookery courses over the years and none of the chefs inspired me the way Jo Pratt did. To my left was a young lady who did not enjoy cooking, whilst to my right was a seasoned chef. I was in the middle, literally and figuratively and Jo gave each of us exactly what we needed. Her ability to simplify is truly extraordinary and empowering. Additionally, the Summer Dinner Party menu was exquisite. Divertimenti is a beautiful location and I look forward to returning.

Absolutely the worst on-line customer service ever! Try calling their 'service' number: you are put straight through to endless musak, no human anywhere, no indication of how long the wait is, or indeed if anyone will EVER pick up. Trying to call the store on Brompton Street just now was just as bad.

Not quite the same as when it opened. I asked where I could buy something that was on the display. The shop was empty and I clearly didn't look important enough so he waved his hand and said, 'downstairs'! Went in there to get some glassware. Everything was dusty and filthy and my palms were black with dirt from handling items. Told the shop assistant and he said something along the lines of, 'this isn't Harrods. Why do you think I wear these? (he was wearing latex gloves)'. He also mentioned they were on a main road and things get dusty. Why then is the neighbouring Skandium immaculate? I love this store but stick to the Marylebone High Street branch. It's much more lovelier and awesome and you don't leave wanting to take a shower! Yuk!

Divertimenti, on Brompton Street in London, initially seems like a nice kitchenware shop with high-quality items. The real joy exists downstairs with all of the beautiful Le Cornue and AGA ranges and the "Cookery School." I had the honor to take a Chef's Table class with Michelin-starred chef and cookbook author Nieves Barragan Mohacho, from Barrafina, where we cooked on a gorgeous Le Cornue and had a Spanish wine pairing with the dishes prepared for our meal. I have also taken the Pasta Masterclass with an informative and knowledgable Tuscan chef instructor. She taught us the art of making beautiful and delicious homemade pasta and sauces. Both the school and store caters to amateurs, enthusiasts, and professionals alike. Fabulous experiences! www.divertimenti.co.uk

Pure kitchen romance. This is where love affairs with things like copper pots and French cooking techniques start. The store is *gorgeous.* If the store's warm wood-floored interior and enticing shelves filled with decadent kitchen appliances doesn't seduce you into joining the snobbish ranks of high-brow cooking and epicure - I don't know what will. I *love* this store. I can spend copious amounts of time browsing each and every corner... admiring the unique dishware... inspecting the waffle iron... contemplating the varieties of saffron. And unless you want to spend the entire afternoon in the shop, don't even let me go downstairs where they keep piles of the most fantastic cook books. This is also where they hold their classes - expert instruction on everything from Chinese cooking to Whiskey tasting... but if you want to sign up, don't procrastinate... they book up quickly... most of January's offerings are already sold out.

This is a well-stocked cooking store where you'll find just about everything except a bargain. If you're a cook like me, you'll find it's quite a nice store, so you may not care about the ridiculous amount of dosh you're about to spend on that knife, waffle iron, etc. I took a cooking class here and was pleased with what I learned. I feared that it would be focussed more on selling items in the store than teaching me, but this wasn't the case. I took a hands-on class, and that's just what it was. It was small enough for the chef to spend some time with everyone, checking technique, etc, and I've found I actually remember what was taught.

Staff completely clueless about the merchandise they have been hired to sell. Very simple and standard questions about items such as cutting boards and mixers were met with blank empty stares. They seemed more interested in chatting in the corner upstairs while a customer who went in looking to buy a £400 mixer, a food processor, 2 large cutting boards and various other top of the line items for her new home walked around on crutches. It was clear I was unable to carry anything, they left me to my own devices downstairs while knowing I had a long list of items to buy. The place was filthy and an absolute mess. They should truly be ashamed of themselves. I will be going elsewhere this afternoon to outfit my new top of the line kitchen where I suspect I will be attended to by more knowledgable and caring staff.