Pedro Garza
Google
I’ve been a loyal customer of D’Leon’s since they opened—drawn in by the quality food and friendly service. Unfortunately, over the past few years, the Center Street location has gone downhill so drastically that I can no longer remain silent.
last Tuesday I stopped by after work for Super Nachos and asked if pork could be added. After a brief pause, the woman on the speaker replied with an exaggerated and disrespectful “WHAT?!” I pulled up to the window, where the cashier (Elena R) confirmed my order with visible annoyance. I repeated my request, handed over my card, and then overheard her, through the headset, mock me in Spanish—calling me a “pinche pendejo in the drive-through.” What she didn’t realize is that I speak Spanish.
She and her coworkers laughed, clearly thinking their comments wouldn’t be understood. When she turned back around and saw me watching, her demeanor quickly shifted—she walked off, returned with my card, didn’t bother with a receipt, and coldly asked if I needed anything else. I didn’t.
The food was inedible. After a few bites, I tossed it—quality like that doesn’t even deserve a second chance. (See attached photos.)
The behavior I witnessed wasn’t just unprofessional—it was outright malicious and culturally offensive. Whether this is how Elena R normally conducts herself or it reflects a broader culture at this location, it’s unacceptable.
My advice? Avoid this place. The service is nonexistent, the food quality has collapsed, and the lack of basic respect for customers is appalling. I never thought I’d have to say this about a place I used to recommend, but here we are