J
Google
Unfortunately, our experience at this hotel/spa and its restaurant was disappointing.
From the moment we arrived, the overall attitude of the staff felt distant and not particularly welcoming. While service was provided, it lacked warmth and attentiveness, which affected the general feeling of the stay.
The spa facilities did not meet our expectations. The spa consists of three pools, however during our visit most of them were not operational or only partially functioning. Additionally, the area was extremely crowded, making it difficult to relax or enjoy the facilities as intended. As a result, the spa experience felt stressful rather than enjoyable.
The location may appeal to some guests looking for isolation, but for us it felt inconvenient, as the hotel is quite remote and far from points of interest or alternative dining options. The area is quite ugly.
We also noticed persistent unpleasant odors in some common areas, which further impacted the comfort of the stay.
Overall, considering the service, facilities, location, and atmosphere, we did not feel that the experience justified the visit. Based on our personal experience, we would not recommend this hotel or its restaurant to others.