isabellanya
Google
My partner and I recently stayed at this hotel pppfor one night, enticed by its promises of luxury and relaxation. However, our experience fell far short of expectations, leaving us thoroughly disappointed.||Upon arrival, we eagerly headed to the spa to unwind, only to find it overcrowded and lacking in amenities. Despite paying a hefty sum of 430 euros per night, we struggled to find a spot in the pool and were left to awkwardly perch our belongings on a bench due to the absence of available sunbeds. To add insult to injury, we were instructed to reuse our spa towels throughout our stay—a practice unheard of in establishments claiming to offer premium service.||The shortcomings continued at breakfast, where the meager selection left much to be desired. The absence of fresh vegetables beyond basic cucumbers and tomatoes was glaring, and our disappointment turned to disgust when my partner discovered mold in their bread. Additionally, my request for coffee with soya milk, due to a milk allergy, was botched as the coffee arrived mixed with regular milk, with soya milk provided separately—a baffling oversight for a supposedly upscale establishment.||Amidst these disappointments, the only saving grace was the dinner service, which exceeded our expectations with its quality cuisine and attentive waitstaff. However, this lone bright spot was not enough to salvage our overall impression of the hotel.||In summary, our stay left much to be desired. From the underwhelming spa experience to the lackluster breakfast offerings and concerning oversights in service, it is evident that this establishment falls short of its purported 5-star status apart from the fact that the premises are nicely furnished and we had a great experience at the dinner.
