Harry S
Google
Only ok. Bed very hard and pillows not great. We had room 18 in the annex for 2 nights and it was a bit of a dungeon, very little natural light. Seems newly renovated/built so can’t understand why this wasn’t considered in design honestly. Air con in room really noisy (intermittently, so wirs up then wirs down all night) really annoying coupled with uncomfortable bed made for an unpleasant nights rest. Bizarre interaction with reception to begin with where we were told we couldn’t eat in the restaurant any of the 2 nights as we hadn’t pre reserved. We then pointed out that it doesn’t say on the confirmation email that you need to reserve as it gets busy (my fault I guess for not thinking that could be a mistake..,). Anyway, after a few hours panic they managed to fit us in for dinner that night, but we were told that we couldn’t eat there the second night, I’ve no idea why as when we were paying at the restaurant we asked if we could book for the second night and they said yes! So we did eat there both nights, no idea why reception was telling us we couldn’t. Bizzare and an unnecessary worry for us. The restaurant was nice, service great, food good on Sunday but not so good Monday (I suspect, different chef in kitchen). Cheese supplement clearly straight out of supermarket packets and was embarrassingly bad. Breakfast was pretty bad, coffee from coffee machines very, very poor, otherwise not too bad but quite a lot of mould on one of the bits of ham from buffet. Another rigmarole with reception about an iron and ironing board, we asked for an iron and ironing board but there is a laundry room where you can do it yourself, however reception told us that they were looking for the ironing board for us and then two hours later told us that this room existed and they didn’t provide irons and ironing boards- why? Bonkers waste of time for us. Tv didn’t work and reception had to come fix.|Bizzare place, won’t return. Nice grounds though.