Domino's Pizza

We usually use this Domino’s but lately it is not worth it. A little while back they got our order wrong and even had someone else’s pizza as part of it. We had to make the 35-40 min round trip back to get our original pizzas but they let us keep the ones that were wrong. But this last time, they gave us a ROTTEN salad. $8 for a rotten salad. We were not going to drive all the way back because they said they wouldn’t refund or send a delivery driver out to give a fresh one and that long of a drive is NOT worth it. Done supporting this specific store.

The delivery address is only 1.5 miles from the location of this dominoes. I know that they won't deliver for some odd reason so I chose Doordash. 45 MINUTES later I get a phone call from dominoes saying that they don't deliver to my address and would I wish to pick it up. I told them no thank you but I asked why wait so long to tell me? They stated they didn't realize it until after they got the pizza made. That's why I ordered it through doordash. The girl was polite so I'm not blaming her however, I don't understand why dominoes would give up a $70 sale to a customer? Not to mention possibly disposing of 3 pizzas (either that or someone got it cold). Got some kind of beef with doordash? Or is there some kind of very strict policy on delivery grounds? If so, why? Again, I was only 1.5 miles away. Yes, I canceled the order and ordered from somewhere else. I want to say again that the girl that called was polite I'm just not sure that the training of your employees is not up to Parr. Got to use common sense. Doordash would've picked it up and brought it to me if this location would have let them but instead they chose not to and are out of a $70 sale plus cost of pizzas.

Pizza is always nice and hot when I order. But I didn’t come here to talk about that. Let’s talk about service. Delivery drivers always friendly. The guy in the wheelchair who works up front, AMAZING!!! He always greets and thanks you when you leave. His energy is so friendly all the time no matter how busy they are. He’s the type of employee that will lift someone’s spirits on a bad day just by providing a friendly greeting! Good service can be hard to come by these days, not here!

I left delivery instructions asking the driver to please refrain from knocking because my dog would bark. When my food (quietly) arrived, I noticed that a Milkbone treat was placed on top of my pizza box. I believe David was the driver. David, thank you so, so much! This simple and thoughtful gesture made a huge impression on me.

Employees are nice but it’s constant issues with this location. This time my hand-tossed pizza is super thin and cracker-like. Not what I ordered.

I don't think I can begin to describe how brittle and rough this pizza was, I was beyond dissatisfied, and baffled by the quality. I usually always order from dominos and never have really had an upsetting or bad experience but this is beyond disappointing. The cinnamon twist weren't any better either, none of them were soft and very rough on the ends, and in addition to that there wasn't even any, icing. By far the worst experience I've had.

Honestly I love dominoes we always get it, The pizza & breadstick options they have are soo good. Dominoes is not that expensive either, they give you coupons too with each order if you start going frequently. They have gotten my order wrong a couple times though

Ordered a well done pan pizza. This is less done than every one I’ve ever ordered, even the “normal bake”… no crunch to the crust whatsoever.

We got delivery last night (Thursday 2/9/2023) and got a little surprise! My son who is 3 and very independent wanted to go outside to the porch on his own to meet the delivery guy and get the pizza. I stood at the door and watched, knowing my son couldn't carry both the drink and pizza I went on to the porch to grab the drink. As me and my son are walking back inside my son yells to the delivery guy "thank you, I love you!" So the delivery guy yells back "I love you too!" After we get inside and get the pizza on the counter we heard a knock at the door! To our surprise it was the delivery guy! He came back to give my son $1. My son was on cloud 9 the rest of the night. I'm sorry I didn't get your name but I wanted to say thank you for your compassion and act of kindness!!!!

Don't waste your time ordering from this location. I placed a delivery order at 5:30 pm last night. I got a phone call an hour later telling me they had one driver and I could either come in and pick it up or wait an hour and a half more for delivery. I went and picked it up myself. This is the second time I've had delivery problems with this location. They should turn off the online ordering if they cannot handle the business.

I walked into the store to get my pizza and was very disappointed to see that the majority of the employees working were either not wearing masks or were not wearing them properly, there were multiple containers of toppings on the floor that workers were stepping over, and no one would answer the phone (we tried calling multiple times before going in; actually, the manager was directing the staff not to answer the phone). Having a restaurant disregard covid, health, and customer service concerns like this is terrible and I hope that someone fixes these problems. On the bright side, the pizza was good.

If i could give negative stars I would. By far the worst experience with a pizza joint ever. We ordered and paid online went to the drive through. woman working had locked the doors and was refusing to talk to drive through customers. We sat in front of drive through window for 40 minutes before even being spoken to. knocked on the windows she saw us, eye roll, went back to labeling boxes. I wish her name but she wasn't wearing a name tag or mask... Howeve, I do have her on video rolling her eyes at us. Absolutely terrible will never ever come back. will tell everyone about this experience.

Got my delivery order and did not receive the sauce I ordered with it. The pizzas and bread bites are cold and or burnt. Call and spoke with manger summer she said they was to busy to fix this issue and that she would credit me a order of bread bites. This is not the first time I have had issues with a order from a dominos store. This is ridiculous

We called, waited for 8 minutes with no answer. We called back, asked about a military discount which we aren't entitled to, but they said they will ask the manager, told us over the phone it was 35% discount. When we arrived, we waited at the pickup window after we were notified that the orders were ready for 5 minutes. At this point we have been very patient. The manager tells us that she doesn't need to give us the discount and that it isn't the company policy to do so. This happened after we asked and was told they do. Then instead of 35% it was lowered to 15% which of course was cool even though the initial idea was 35%. I had to check our order to make sure it was right to only having a missing dessert which we mentioned right away and eventually got our dessert which was delicious. Although our pizza looked old and beaten up. The pizza tasted really stale and looked like it was either sitting around for a while or thrown in the ground a few times... my imagination is going all over the place because who knows what is done in secret. This is not a good way of doing business and keeping customers happy at all.

Every time I order from this dominos they always mess my order up. The last time they did I called and the person on the phone wanted to argue about how it wasn't incorrect when I had the receipt in my hand. I told him what was wrong with it and he said it'll be 2 and 1/2 hours to get it back out to you. I've been waiting on them to fix it for 4 hours now with nothing

I'm usually not one to write reviews but I feel like this needs attention. Over the last few months I have made several orders and there have been several instances where items I ordered never arrived with the driver. At least three times when I ordered the lava cake, they failed to bring the icing after I paid for it. Also, once I paid for a 2-Liter and the driver forgot it, followed with, "You'll get a free drink on your next order." That of which never happened and I never pressed the issue. Bottom line is that this Domino's location regularly forgets items and it's a shame. A simple check over the order before leaving would fix these issues, that of which is suppose to already be happening--but clearly not. Update: ordered again today and what do you know, forgot the icing for the 5th time now...

I ordered on-line, and once I arrived at the pick-up window, they couldn't find my order. They finally located the pizza, however, when I got home, I discovered it was the wrong pizza! It had stuff on there, e.g. bell peppers, sausage, etc..., that I normally don't eat. I ate it anyway, hence the 2 star rating because it didn't taste very good. Some things don't belong on pizza, and bell pepper is one of them! I most likely won't be ordering from here for at least another year, that way the folks there now will be long gone.

Paul the delivery driver (grey hair) super nice. Drives at a steady pace and is so cool. This man deserves a raise! Thanks.

I came into this domino's for a pizza today and somehow my order came out wrong. Everything was fine but all I needed on my pizza were some pineapples. So they had to remake it, I felt super bad cause everyone there was nice. Especially this one worker named McKenzie she offered to give me the mistaken pizza plus made the pizza with pineapples for free just from one mistake. AGAIN, I felt SUPER bad. All because of the missing pineapples, she made another pizza. THANK YOU SO MUCH MCKENZIE. Definitely my go-to pizza place for the next pizza craving. I made a yelp just to review this place.

Service is very slow. I sat in the drive thru about 5 minutes before I was told someone would be with me shortly. I asked for plates the person turned to ask manager type person. She said No. Then she said that's not a necessity. I'm sure she didn't know that I heard her. Then to top that off the wings were not how I asked. That's the last time for me

Fast delivery, good pizza, and a friendly delivery driver. As far as Domino's pizza goes, this is some of the best I've had.

I agree with the reviewer before me! I adore this location for its CONSISTENTLY amazing food and customer service! The manager is superb, and even the delivery drivers are super friendly and professional. Try this Atlanta Highway location. You will be glad you did.

Great pizza. Great service. And the delivery system is great. Plus they are always very patient with me when I order over the phone with my friends yelling pizza orders all over the place.

Always delivered hot and fast, even to Bogart! When I'm in charge of ordering for the church I always pick Domino's!

I'm a 30 year resident of Athens and I know my local pizza. The Atlanta Highway Dominos location should not be underestimated. They have unrivaled customer service and take pride in their pizza. Friendly people and pizza always cooked to perfection.. doing business with them is always a pleasure.

********EAT ELSEWHERE******** I ordered dominos today, the same order I always order. Took one bite into my pizza and immediately gagged. The beef on my pizza was either spoiled or freezer burnt or something. It was funky. My mother and my husband had a taste and both confirmed that the beef was definitely sour/spoiled. I called the store and spoke with someone who claimed he was the store manager named BRANDON PHILLIPS. If in fact he was the manager, he needs some serious training and education on how to provide customer service. In short, he practically called me a liar. He just kept insisting that there was no way that the beef could be spoiled. I explained to him that I always order this same order from them every time. You would think that if I have ordered the same thing every time and have never complained before that there might be some truth to what I was saying. But "NOOOO", he said. He said that he was the opening manager this morning and he did everything himself, the beef is not spoiled. So after a lot of, me insisting that the beef is spoiled and he insisting that it is not, he asked "So what do you want me to do?" I said what do you mean "so what I want you to do? Refund my money and if you want you can come and get the pizza that's sitting on my dining room table." He said he couldn't refund my money. But he did offer to bring me out another pizza with spoiled beef.....Yaay for me!! I get two spoiled beef pizza's!!!! Today's Special.... "2 for the price of 1" (2 spoiled pizzas for the price of 1 good one" 706-354-1179.....Call for your SPOILED pizza today! Store #4100 3190 Atlanta Hwy Ste 30 Athens, GA