Domino's Pizza Arab Street

Best if pizza is ordered in advance through online. Staff only appear at the counter when they are serving pizzas, otherwise they would take ages later to entertain the walk-in customers. Table cleanliness can be improved too.

Entered the store and waited at least 10 minutes before anyone acknowledged us, even though staff were right there. No greeting or attention. One person started cleaning a tray, then spent 5 minutes on the computer without helping. We left without being served. Very poor customer service.

This is where they left the pizza after taking 1 hour and 30 minutes Dominos response - you clearly aren't commited to any type of quality based on the reviews. Should have your franchise taken away at this store.

I ordered my pizza to be delivered by 11:15 AM. It finally showed up at 12:30 PM. That’s over an hour late, and my entire lunch break was already over by then. What’s the point of scheduling a delivery if you can’t even come close to being on time? No call, no update, no apology. Just a cold pizza and wasted time. Completely unprofessional and disrespectful. This is the first and LAST time I’m ordering from here.

Staff is very respectful and polite. Pizza did taste good.

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Third time visiting, the staff will NOT attend to us standing at the counter waiting. We had to call out for service, after which they’ll USUALLY shout from the inside of the kitchen. So now, when we wanted to make an order, they say the food will take 1.5 to 2 hours as there’s too many delivery orders. The owner (franchisee) of you see this, I suggest you shut down the dine on area. No point. Take note. The lady said 1.5 to 2 hours. The male staff wasn’t helpful either. Zero service standard. Thank you Domino’s. You guys are amazing.

I have been to Domino's for the first time in Singapore and this was one of the outlets located in Arab St (15 minutes walkable from the Little India area). The staff seems to be new since one of them was unaware of a few products and offers though was able to manage to check with the colleagues. Also, initially I have been asked to wait for 45 minutes but the order was ready to serve within 25 minutes. If you're pure vegetarian then you must try Very Veggie and Rom Margherita as you will have only these 2 options. Also, you will be able to customize your pizza and ask them not to include any meat. It's a very cozy place to sit though you would find decent space for 2 people. I would definitely recommend this outlet to try once.