Domino's Pizza

We ordered online and they have this feature for car side delivery. We decided to utilize this service - my first time, but my wife has used it a few times - well, before the cold set in. We used the online service and said we were there - and waited about 8 minutes. We finally went in and they said that feature doesn’t work - it doesn’t notify them. Just wanted to bring awareness as you will need to go into the store since the car side delivery no longer works. It was worth a try I suppose🤷‍♂️. After posting, I got this response: Response from the owner 2 hours ago Hi Andrew! Thank you for choosing Domino's for a quick, easy meal. We love to hear that our customers enjoyed their order. We look forward to seeing you again soon. Not a mention of the actual issue at hand - the advertised service that was ‘broken’…

I ordered online and was so amazed I had my pizza delivered to me in 10 minutes after ordering. It is a Wednesday at 1120am but I’ve never had an order delivered to me so fast the pizza was still so hot that the cheese was all melted. I told the driver how amazed I was. Food so hot and delicious. Pics after we ate some of it while it was hot.

Store #2401, Saint Croix, South Dakota I placed a Carside Delivery order because I’d just finished an 18-hour workday and wanted to stay in my work truck without having to get out. My order showed “ready,” said it was boxed, and would be brought out shortly. Instead, I sat in my truck for 15 minutes with no one coming out. Finally I went inside, and a guy wearing a manager shirt simply handed me the box and said, “Aaron?” I said yes, grabbed the order, and that was it. No apology, no explanation. What really confused me was seeing six employees, all in manager shirts and pinned hats, standing around while carside orders clearly weren’t being brought out. If Domino’s can’t actually offer carside service at this location, they shouldn’t list it as an option. Very disappointed. Won’t be coming back to this store.

Limp old bits no flavor no chew ordered at 10:30 pm these were made around noon would fail inspection

Delivery driver delivered to the wrong address and took a long time delivering the replacement order. Called to talk to the manager and he was very rude and unhelpful with satisfying my complaint about their drivers mistake which made me wait for over and hour and a half for my food.

Will not order from here again. They canceled my order, had to reorder. Then was hung up on. Then received raw knots and over cooked knots, if you call thm knots, they were a mess. Pizza cold and just dropped at my door without warning. Have shopped domino's for many years. Will not order from here ever again.

This is my go to location, have never had an issue, until today. Driver was excellent and nice, as always. Opened my pizza to this… it’s severely undercooked, the cheese wasn’t fully melted, no garlic crusty goodness, and the pizza was a hot mess. I get being understaffed, but this was a bit disappointing.

Had a delivery and it took almost 2 hrs after being told 37 minutes. Called after an hour and they were very rude to my wife and when it arrived it was room temperature at best and smelt and taste funky. Never in my life have I not been able to eat a slice of pizza but today was my day. 65 dollars in the trash. Wouldn’t even give it to someone in fear they may get sick. Might have been good when it was first made but we will never know now.

I ordered fredo and there was little to no sauce on my Alfredo and forgot my ranches both times in a row.

I ordered a large pizza and sandwich, I have been waiting for 40 minutes with a carload of kids. I went in to get my order and Brenden proudly, with hands on hip, says "oh I didn't make that, the person ordering it said "we"ll see"; it took me a bit to understand, but the kids were asking me this and that. Brenden is quite the "seer" and "knower" of all things I guess. So no food for kids. Talk about ruining an entire evening for these kids. Thank you all knowing Brenden, how do you have a job?

The buffalo chicken pizza they made for me was great, the order I placed online was on time, and the people in there were friendly and looked like they were having a good time! All good things! This was my first time going to this location and I was skeptical because of the reviews, but they did an awesome job. I believe Samuel was the one that made my pizza and rang me up to pay so thank you Samuel!

First of all, I have always ordered and picked up from Domino on 2401 South Shirley Sioux Falls SD 57106 but on 6/27/24, I ordered about $54 worth of food for a movie night to be delivered at 2200. At 2220, I decided to call and check on my order delivery and spoke an employee named "Lowe" that after asking him about my order, the fool going to say to me, "we have a 30 minute window. Didn't you read the fine print, it's in the fine print so your order is out for delivery".... and he HUNG UP on me!!!! I called back to ask why he hung up on me and he's calling me "buddy" and claimed that he explained my order status to me and said "bye" before hanging up! FLAT LIE, "LOWE!!! You didn't say "bye" as you hung up! Don't take your BAD DAY to work! I do read fine prints but definitely wouldn't be reading a pizza delivery fine print!

I always got good service from this location, but their product just isn't quite good enough to justify paying for it. I'd rather pay more for something better. This is a good place if you're buying a bunch of pizzas for kids who don't know any better, but I wouldn't recommend getting it for one's self.

We only get pan crust because we hate the regular dominos crust. You also should always get extra cheese because their regular cheese amount is laughable. The parmesan bites are amazing! They are the number one reason we still order from here. The cheese bread is usually very good but the last two orders were burnt, like black burnt. We were so sad. Do not try any of the dips, they are awful. The amount you are given is stupid small, it's a greasy mess and again it was burnt. The sandwiches are ok, not the worst, not the best. Dominos used to be the best for years but this year we have had so many disappointing orders. They have cut way back on cheese and toppings which ruins the experience. The customer service is good whenever I've had to call about a wrong or messed up delivery order. The rewards program is nice and really it's one of the reason we still roll the dice and order from Dominos. Our family jokingly places bets for if we think our order will be good or not.

This insane delivery driver got annoyed bc he couldnt find my room and it was raining so he literally just left. I called and said hey where are you at i walked outside and this dude yelled at me and said this shit is ridiculous im not bringing you anything, and i said how am i supposed to get the food and this SOB said order from somewhere else. Like 70$ worth of food.. he said it was too dark outside and its unsafe.. at 11pm... too dark. Dont order there please or youll get this dude who will yell at you if you dont tip 9 bucks

We ordered a Buffalo Chicken Pizza which came with a handful of green peppers that were not asked for. We also ordered a medium cheese pizza and it came with some extra hair on top :) We've used this location in the past, and it wasn't bad.

If you'd like to wait an hour plus for an online or app order this is the best place to go. When and if you receive your order the food always is hot and fresh. But, Be prepared for a very long wait time for your delivery. Don't bother calling to check on your order either....they won't answer.

Good, pickup is the quickest, and delivery is okay, but delivery from the Minnesota Ave store takes FOREVER.

Placed an order, some time goes by and then I get a call from the delivery driver saying he's here. I go down the stairs instantly at my apartment complex and he's nowhere to be found. I tried calling back the number he called from twice, and no answer. I waited for another 10 minutes out front of my place when all of a sudden I see him speed by and doesn't stop. I tried calling the same number, no answer, I tried calling dominos, was on the line for 20 minutes, only for it to be disconnected. Can't get ahold of anyone, and they say my pizza has been delivered. You have one job, deliver the pizza. Guess I will be eating mac n cheese. Do not order from this place.

Tried to order pizza through their app. Coupons would not work. Then, the site frozen. Tried to call them. They don't answer. Drove by them as I went to Pizza Hut. They were open but no cars outside. Clearly, they don't want nor have the business.

I order from this Dominos all the time. This time they put onions on my pizza which I have NEVER put onions and on my pizza. So I called angry that my pizza was ruined. Which the workers proceeded to blame me because I didn't "check my order well enough". And gave my husband attitude that they had to send another pizza to us When the worker that delivered my pizza was rude. I am not happy with their customer service. 7/2/17 My boxes came smashed. It looked like the drive sat on the boxes.

Placed order with an estimated delivery time of 60 min, but took over 2 hours. We tried calling to check on eta and they never picked up the phone.

Great customer service when accidentally delivered incorrect pizza order. Very grateful to them for correcting and delivering the correct pizza with additional treats. Thanks

Hand washers need not apply...ewww.wont go here again...manager type went from food to cooler to oven to making pizza...answered his phone back to stretching...no hand washing...no gloves....wiped his nose on his arm ..you know all the things that should be done for sanitary purposes....

My husband and I have tried ordering pizza from this location multiple times. Each time, the delivery has been over 1.5 hours and poor customer service. The latest time we ordered from Dominos, we selected carry out. We got there and they had a system malfunction and our pizza order never went through. No communication, no updates on their system to the public... workers were not apologetic. I understand it is not necessarily their fault but some sort of customer service and apology would've been appreciated. To say we have been very disappointed is an understatement. We may not be giving our business to Dominos anymore because of the terrible past experiences.

I ordered a Large Extravaganza last night online, I also got that new brownie dessert and cinnamon bread. I cannot believe how fast this was delivered to my hotel. I seriously got my pizza and the rest of my order within 20 minutes. Unbelievable! Now with that being said, I do not order from Domino's a lot as I do not eat pizza from chain restaurants. I live outside Chicago Illinois so getting good pizza is really not that hard. We have so many options. I chose the thin crust and I must say this was one of the best thin and crispy crust pizzas I have ever eaten. I was totally surprised!

If I could do negative stars, I would. My wife ordered pizza. Said it would be almost 90 minutes which I believe because it's a Friday night and most people order food on fridays. As the time goes on, the app continues its progress towards out for delivery. Some time goes by and we check it again and it says delivered. The wife runs down and came back up the stairs empty handed. She called the number just to get not directed to the store but some call center and they tell us to wait a half hour after it says delivered. Weird right? So we wait and wait and finally 2 hours go by. So we try calling the store, I got through to someone from the store (manager maybe?) he takes down my number and address and says that driver hasn't been back to the store, mind you, it's been almost two and a half hours. So I told him I'll just show up and grab my food. I get there and I talked to the driver who swears he "delivered my food", name was gene or Dean or something? I have a ring camera which doesn't miss a beat, and he told me he put it front of my door. But didn't see him nor my food at my front door. No refund, no food, nothin. Just some delivery driver lying straight to my face.

Online ordering was great and delivery was prompt. Food order was accurate however I received root beer instead of water. May seem like a small thing but if I wanted root beer, I would have ordered it. I wanted WATER!

For the third time, Domino's has not delivered our pizza. The first time they said since I didn't answer the phone they wouldn't give me my pizza, but I wasn't expecting a call from some random number. The second time they didn't even give a reason why they didn't deliver. The third time was last night and they say I didn't answer the phone again, but I never got a call this time. The first two times they told me to come get my cold pizza since they weren't going to deliver it again. And I insisted on a refund instead. This last time they offered to deliver it again but I still didn't want an hour old, cold pizza. I asked for a refund, they said they needed to put me on hold and then "accidentally" hung up on me. Never got my money back, or my pizza.

I've always had good luck with this pizza location. The staff come and go, but usually it's pretty good!

This is one of the best locations I've ever been to nation wide. The customer service was super!!! I will definitely recommend them and encourage them to keep up the good work and team spirit. They go the extra mile to satisfy their customers needs. Big thank you especially to Dillan. I really appreciate you guys.

Expeditious, professional and efficient delivery, the pizza was delicious. So impressed, I tipped the delivery driver 10 dollars. Keep up the excellent work!

Domino's Pizza: Hires the Most Discourteous Employees and Worst Pizza Makers in Sioux Falls South Dakota As a traveler to new cities, I tend to eat comfort foods that cooks or bakers rarely ruin/mess-up such as pizza. So, I eat a lot of pizza usually from Domino's. I expected my first pizza from Domino's to be prepared and served as my home State's. However, after ordering a medium thin crust pizza at Domino's located at S. Shirley Avenue and 26th Street and waiting on the parking lot for forty-five minutes. Upon accepting the pizza, I didn't think I needed to check it prior to leaving the shop. Therefore, upon returning to my hotel; I discovered my Veggie Pizza was not only burned but also dry. I called the shop to complain about my purchase. Although, the employee that answered the phone was apologetic and offered to immediately deliver another pizza or issue a phone number credit to receive a pizza in the future. I elected to take the credit rather than a replacement pizza at that time. Later, when I called to order a replacement pizza using the issued phone number credit. The employee, who answered the phone immediately hung up when I requested to use my credit to order a thick crust Veggie Pizza. I felt the hang-up was intentional, but I do believe in allowing food servers an opportunity to redeem his/her self. Therefore, I called the shop again and was hung-up on for a second time. At that point, I got into my vehicle and drove to Domino's Pizza located on S. Shirley Avenue to confront the person that answered the phone and hung-up on me twice; the person turned out to be the same male employee that burnt my first pizza. Upon entering the shop, I informed this server that I was the customer - that he hung-up on twice. So, not only was I his establishment to redeem an issued credit, but to look him in his face which brought a manager from a back office, who again was apologetic. After, all of this. You would think this male employee would prepare a perfect pizza. Nope, he intentionally burnt the second one. Maybe, this guy is a better pizza making if he doesn't know a customers' ethnicity. Based on my experience with this shop, I am no longer a patron of any Domino's Pizza establishments. I also discourage my associates from patronizing this S. Shirley Avenue location.

Received my delivery and it was a mess. Called the store and was basically just told "sorry" and that was it. The food was edible so we ate it because I didn't think my hungry family should have to wait for the order to be remade and delivered. No offer for a credit or anything, which would have been a simple solution. Horrible customer service. So disappointed.

Always good service, after 19 years they made a pizza wrong. Gave me the option of a new one or credit no questions asked. Top notch!

i heard some rumors about domino's but not this place specifically. i went in and the first thing i noticed was that there's nobody wearing a mask. i asked the worker about it and they said it's because they have breathing problems, but everyone isn't wearing a mask, and no gloves too. i decided to just brush it off, i waited in my car and i saw a delivery guy, HE PICKED HIS NOSE AND OPENED THE DOOR WITH HIS FINGER HE USED. i was absolutely disgusted. anyways pizza was okay, a bit messy. never going here again:)

Can't even answer the phone 2 hours before closing time. I was looking forward to food after the bar. One of the only places open after the bars and they can't even answer their phones. Like seriously?

I have to eat wheat free dairy free. I can get gluten-free crust and no cheese at Domino's, with delivery, and it's okay. Better than frozen pizza. Kind of spendy but that's normal. Very fast delivery! It's usually here before the estimated delivery time.

Not only did we not get what we ordered, but when called was told it would be a least an hour before they could get the correct order to us. This is unexceptable. The pizza was cold and burnt. Can not believe with all the advertising dominoes has taking about making it right........ Not so much. Very disappointed and will not ever order from then again. And no stars was not an error. Spend your money elsewhere.

After reading the not so great reviews I wasn't sure we should order from here but, we did and I'm glad. Our pizza was delivered faster than the estimated. It was delicious and nothing was wrong with anything. Ordering was easy, delivery was fast, food was good and the delivery guy was nice.

My family and I just moved into a new house this summer and have been ordering from this domino's ever since we moved here and they always delivered here. Now tonight when we made our order they told us that they don't deliver to our area and even after we told them that they have previously delivered to us, they cut us off and said "we aren't allowed to deliver to there." My family and I are disappointed with the service provided from not being able to deliver to the rude service over the phone. I am glad to bring my service elsewhere!

Horrible service. I wish I didn't have to even give one star!!! Ordered online, never got my food. Called the store to see what was up even though it was after close. Guy answers and says they're closed and hangs up. Called again and they just pick up but don't talk to me. Third time they just pick up and hang up right away. What a crap way to treat your customers!

We ordered pizza at 8:50 pm they said they knocked on the door but we heard nothing.So they left I called them back after an hour they said the driver came to the room and knocked. Then she said we will get your order out to you we waited another hour then we got a phone call from the front desk it was the pizza guy with our pizza kind of weird he said come down to the lobby I'm like ok got down there I said you guys don't go to the rooms he said nope I'm like thinking to myself then how could of he knocked on my door. Never mind get in the elevator look at the pizza wrong toppings and Luke warm .Really it even said on the box what the toppings were Really and it's only 1.1 miles away just warm Really enough said They Sucked pick a different pizza joint to order.

All I have to say is the employees and the manager in charge tonight knew nothing about their product. Very unhappy canceled my whole order I was placing and went to a different locationI would not even give one star but I don't have a choice.

I had great service for the longest time ordering Delivery. However lately it seems Customer service has become less and less knowledgeable.

Ordering was so easy online and the delivery was prompt...warm food, nice delivery guy...I really like ordering online or on phone from you! Thanks again for a good, healthy meal.