SY Ho
Google
I would give 5/5 if the service is better.
Came for just a casual lunch.
Good bits-
Food is really good. Asian tastebuds would give it 9/10. We ordered 2x lunch sets one with grilled pork and one with soya milk noodle. Grill pork is just as I expected, nicely grilled, tender inside. Soy milk noodle is just right for a summer day so refreshing but the flavour is also rich. Banchan is 10/10 I got no complaints (btw kimchi is goooood) the soup of the day is a spicy shrimp soup quite a surprise choice using seafood but really really rich i like it.
The restaurant sits in a quiet street atmosphere is airy✨
Not so good bits-
Service was disappointing
We booked a table in advance and when we arrived it is 2 minutes before the booking time. I first open the door and wait inside the restaurant. However there is no one greeting us or simply just acknowledge our existence. I am pretty sure some staff must have noticed me but kitchen staff just continue their cooking, waitress placing order from one table to another table and walking back and forth but no one even have any eye contact with us. I mean, just to let me know - should I wait inside or what? A few customers noticed us (but not even one staff) and then after at least 3 minutes I decided to step out of the restaurant. I thought- may be I should have waited outside.
Then I waited another at least 5 minutes outside, watching one staff laying menus on bar tables and onto the tables right in front of the windows where we stood, and also watching another staff near the bar keep peeking at us like we were strange people but still no one bothered to ask us to come in. I mean if someone waiting just outside the door for a long while keeps looking, I suppose at least some people should come out and ask ‘ is there anything to help?’ But obviously no. After a long while maybe another 5 minutes I finally got noticed after needing to wave my hands to one of the staff and she asked us in, saying ‘sorry I didn’t know you are waiting you should have came in!’ Excuse me, did I not?
What a good start.
And when we finish our drink one staff came to take away the empty cans. I thought they would just remove it hut instead they put it on another table lol empty tables no one clean up the tables until like half an hour after customers left🙂↔️
And after all these moments I was charged 12.5% service charge which is absurd, considering the service is below average.
But still, no complaints on food. Food is great.