VP
Google
I had very high hopes for Donkey and still do. It's new and local to Sandy Springs. A few things, the wait staff needs more training. While the manager was very apologetic and willing to correct a wrong order, the waiter behaved immaturely. I had been waiting a while for my order and when I inquired, I overheard my waiter telling his co-worker that he forgot to put it in. Not a big issue. However, I was annoyed because I had been waiting 30 minutes for vegetable enchiladas. Shortly after, the manager brought over a plate. I noticed that it seemed different from the description on the menu. Thankfully I broke my fork into it before taking a bite because it was filled with beef and I have been vegetarian for over a decade! I informed my waiter and he just looked dumbfounded. The manager quickly brought out the correct plate but at this point my appetite was ruined. While I appreciate the manager comping the meal I was disappointed in my waiter placing the blame on the manager by saying be rushed to bring out the plate rather than apologizing and acknowledging his part. I'll end this on a high note, my frozen margarita was delicious and I would have one any day of the week. If I ate here again, I'd double check my plate!