Victoria S.
Google
Came in and lady immediately asked "which one do you want" before I even walked halfway inside, OK kind of rude, first time coming here how would I know what I want without looking at the menu. Got twelve regular glazed donut holes for $1.79? (Which BARELY had any glaze on them, more like a drizzle. I asked for a "Boston kreme donut", I didnt get that, I got a plain donut with custard inside it (custard had to be inside donut after its purchase, they don't come pre custard. my husband was not happy when I brought that to him, and lastly a regular choclate sprinkle circle donut (no special sprinkles, no special icing, no design, nothing) Nothing special, ordered regular boring basic donuts and I was expecting to pay $3.98 as I saw the prices on the board doing the math quickly since she kept rushing me and staring me down while I was looking at the menu and limited donuts. There's a sign that said they don't accept debit/credit cards for purchases $5 or less, I said "oh I only got 3 items, I'll get another donut or two so my total is over $5 since I don't have cash" to which she responded "no it's $5.16".???? I was stunned as that didn't sound right but my 3 kids were hot and annoyed from a days out so I couldn't spend time arguing with her about it and just left. AND GUESS WHAT, of course she did NOT give me my recipt! That's even more proof she made my order, I assume she added herself a tip so the order went above $5. Even if it's $1-2 that's still money I never authorized. Sad, we live right across from this place, will never come back again. Whole experience lacked customer service.