DoubleTree by Hilton Poughkeepsie

We booked a block of rooms for our son and daughter-in-law’s wedding. Everyone was so great in helping us to get everything set up perfectly. The location is very convenient. The suite and rooms were clean and pretty. The lobby, common area and hallways were also very nice. The staff was very helpful and attentive with whatever we needed. We hosted a breakfast the day after the wedding in the Terrace Ballroom. It was lovely and the maitre de and staff were wonderful. Thank you for everything!

The Doubletree is a nice, modern hotel, located right next to the Convention Center. The price was reasonable and self parking was free due to a broken gate. The lobby was spacious, with lots of seating and a fireplace. There was also a bar and a room for their breakfast. The breakfast was typical of a hotel breakfast. We were able to add it to the price of the room for $23, otherwise it was $19 each, certainly not worth the price. As for the room, it was very nice. The bed was comfortable and had nice linens. The bathroom had Crabtree & Evelyn products.

Absolutely horrible stay from start to finish and it continues 1 week after check out. Upon arrival, I had to wait several minutes before the front desk person came out to assist me. It was warm last week, and I was on the top floor so I wanted the air conditioning on. Nope. It only blew warm air, so I contacted the front desk and a maintenance person came up, leaned on the air conditioning unit, and said it was fixed. Of course it wasn't, so an hour later I called the front desk to complain. After an hour, I went downstairs to complain that nobody showed up. Finally after another half hour, a different maintenance person came in and told me the air conditioning was shut off for the year so I needed to open a window instead. After a sleepless night of being warm and listening to the streets of downtown Poughkeepsie, I went to breakfast where I was told that even if I just wanted a cup of coffee and a bowl of fruit, I needed to pay the $19.95 buffet price. I had given the front desk a second credit card to use for incidentals, and the wrong card was charged. After a week of trying to contact the manager, I still have no resolution to the credit card incident. ||DO NOT STAY HERE.

Stayed here for a work trip recently and I have to say that the room I stayed in was honestly not acceptable. There were cleanliness issues - sticky food/drink residue on the surfaces, the TV remote, and on the floor. The bedding seemed clean and the bathroom was refreshed but it looks like no cleaning was done beyond that. The shower door did not close - it was on an angle so it kept sliding open. The toilet was not fully sealed to the ground and was running constantly, along with a lovely sewage smell. The A/C also didn't work so it was a balmy 75+ in the room the whole week. I asked for another room and was told that there weren't other rooms available. Which, it is what it is, I just went back to my room and cleaned up what I could on my own. I'm not a picky person and this was a work trip so I dealt with it. However, I was pretty annoyed to find out several of my colleagues also had unclean rooms and were able to get moved to another room. Maybe I just got unlucky? The location of the hotel is great and the staff were reasonably friendly but the condition of the room was not ok and to be met with basically a shrug was really upsetting.

We spent the day touring Rhinebeck which was wonderful. We stayed at this Hilton hotel. It was not our best experience. First, the elevators were down. You could only use one and it was crowded trying to get on. We tried to take the stairs from the outside and the alarm went off. Guests should be able to take stairs if they choose. Our room was freezing. Maintenance came and shut down our air conditioning but said we could not use the heat as they were not ready for heat yet. It is mid October in New York. The rooms were very nice and very clean. However, the floors in the lobby area could be cleaner. I am not certain I would stay here again as not being able to use the stairs to enter the building is a hazard as well.

The Hotel was completely booked....I was hopeful for a room and kept checking every day....Score!!! I got a room on a cancellation! From the struggle to get a room to my to checking in the staff were friendly and fantastic. Two nights had wonderful meals prepared by Chef Jason....Outstanding Steak and the Cheescake....yum! As always the waitstaff of Key, Mia and crew are there to offer help or a suggestion with a positive and friendly manner. I know I am missing some names but they are All willing and ready to help. Thank you for being my number one place to stay in Poughkeepsie.

I recently stayed at the DoubleTree by Hilton in Poughkeepsie. The rooms were clean and comfortable, and I had the pleasure of meeting the manager, who was very welcoming and friendly. My only concern was that the room’s air conditioning thermostat was centrally controlled, which made it difficult to adjust the temperature to my comfort level. This affected the overall experience slightly. Suggestion for improvement: It would be great if guests had individual control over the room temperature to better suit personal preferences.

Spent the night there to celebrate my wedding anniversary. We went to see Tom Segura and splurged to stay at the attaching hotel. $433 was more than it should have been but it was a special occasion. The room was fine but we woke up to no power. A couple things. The had no backup generator so no power at all. Phones? Nope. Not a huge deal. Apparently the toilets require power to flush. Not ideal, but not the end. Where I have the the issue was leaving. We had to take the stairs down from the 9th floor. It would not have been that bad if there were lights. We ended up carrying not only our luggage but helping several people, mostly elderly, with their luggage get down. There was a lady with stitches in her knee that we helped down that would have had issues had we not been there to help. NO LIGHTS. I don't know how they could pass fire inspection without emergency evacuation lights in the stairwell. I emailed the GM and didn't hear back. Then, I reached out to them on twitter, and they opened up a case relatively quickly gave me fifteen thousand Hilton Honors points and closed it. I think a refund was in order but they felt differently so I am following through and leaving my honest review. I would avoid. Not worth it.

Yelp asks the question, "what went well?" How do I answer that when every single part of this experience blew me away? We stayed in one of the suites for our anniversary. I highly recommend. Roomy, comfortable, with fantastic amenities. One of the better features of our stay was the restaurant part. All of the food options were mouth watering. Fresh ingredients, unique menu, surprisingly low price point. What made it so special though was the staff. Friendly, funny, good looking and attentive staff made this entire experience a 100/10. Specifically Glen the manager made sure our every wish came true for our special anniversary. Pictures posted below of our stay

This review is just for the restaurant the bistro market. We were told that the restaurant was open till 10 PM. We got there at 9 PM and there was only one person working and she was manning the bar and the restaurant. We sat down and waited 10 minutes. She never acknowledged us. I don't even think she saw us so we just got up and left and ordered a pizza from takeout. TJ's pizza was delicious.

Stayed there recently and came to find out that they were experiencing no hot water. Was told that it was being fixed but that morning water was cold and couldn't take shower. Advised the desk and they said they would compensate me for the stay. After checking out found out that FULL price was charged. Contacted Hilton and they said the local management team would contact me - guess they lied about water being fixed - price adjustment and a follow up by the local team. Guess being a Hilton honors member was a lie too - never again !!!!

Gorgeous renovated hotel! The room was spacious and spotless, and the warm cookie at check in was delicious. I'd definitely stay again. Book an even number room on a top floor for the amazing views

Comfortable room, reasonable rate during this off season. There was some sort of repair work in the hotel. So there was related noise and the loss of water for a few hours. The microwave didn't work and the air conditioning never really cooled off. The shower heat and pressure was great. This was an excellent location to take the MTA into NYC (about 2 hours, 20$ each way) cuz the station is close. And the Mill Bar and Grill (?) is a block down the road. Excellent food there. The hotel bar also had food, which was a little pricey to be just fine. Everyone was nice and attentive.

Hotel under construction not noted when booking. Our room had a strange smell then during the night the ac stopped working carpet was wet from leak from ac. Damp weird stink. Told staff in the am only got a sorry. Over priced for a shite hotel in not a great part of Poughkeepsie.

Stayed at the newly partially renovated Double Tree in downtown Poughkeepsie for my daughter's wedding weekend. Peter, and the rest of the staff bent over backwards to make our weekend more memorable. There were beautifully renovated rooms, with a shower that had great water pressure. My daughter stayed in a suite where members of the wedding party were able to congregate comfortably. We also had a private breakfast for our out of town guests in one of the newly redesigned conference rooms. The food was delicious, presentation was beautiful and the staff was amazing. Can't wait for the construction to be completed. Plan to go back for a weekend away!

Not a great experience. Shortly after checking into my room I noticed the tv wasn't working. No big deal. Went to the front desk and told the staff about it--said I wasn't sure if I'd need a new room because of it, but they said no and that they'd fix it. Came back to the room later and the remote was in the same spot, so it didn't appear that anyone came to address the issue. I checked the tv myself to check, and the tv was still not working. Called the front desk, they said they'd send someone right away. Waited 35 minutes. Called the desk again asking if someone was coming. Sent someone up. They Fidgeted with the tv for 10 minutes... and I said "I'm sorry I really hate complainers I just hope you can understand my frustration cause I was told this would be addressed earlier and it wasn't and then I called again and no one came up..." and he said "well I also hope you can understand that this isn't my fault" ..... like yeah, never tried to blame you... just don't understand why they didn't give me a new room with a working tv? They tell you if there's an issue to let someone know right away so they can fix it---but yet if you do let them know, they make you feel terrible for bringing the issue to their attention. Damned if you do, damned if you don't. Won't be back.