Travis W.
Yelp
My partner and I had been looking forward to this place opening for a long time, as we love soup dumplings and were VERY excited to try this place!
Unfortunately our experience was less than stellar. We went on a Saturday, around 145pm. The restaurant was half full. We were greeted upon entering and brought to a table, and asked if we had been there before. We let them know we hadn't, and were brought a paper and told we could pull up a digital menu. They also brought us two glass of luke warm tap water with no ice. I don't mind digital menus at all, but luke warm tap water was....ehhh....not the best start.
All of the tableware, chopsticks, plates, spoons, cups, ect are plastic...which is fine, but felt a bit cheap given the interior looked nicer and clashed a bit with the vibe it felt like they were going for. We had numerous people waiting on us, so not really a single server. We ordered multiple dishes (seen in my images), and they were okay (seriously, nothing was bad at ALL, but all of it reminded me of what I often steam for myself that I buy frozen from the Asian market).
What concerned me was after ordering two of my dishes came instantly. Literally. It wasn't sixty seconds. They read the ticket and brought ALREADY prepared scallion pancakes and the spicy beef wrap that either was sitting made or was popped in a warmer. The texture was slightly off and parts were warm and parts were just room temperature. It had very little flavor and like a lot of the food was just....bland.
The soup dumplings needed seasoning IN the filling. Yes, you are expected to dip them in soy and vinegar, but the filling was rather bland, and that came across in their dumplings too. They weren't bad, they were just...okay. It reminded me of the kind I get frozen in a big bag at Costco.
We spent about 60 bucks for a two person meal. We weren't expecting a Din Tai Fung quality meal...but I personally felt I could make a better meal at home with the dumplings I steam from my local H-Mart. It was also a shame that since we never really had a single server, if there was an issue there wasn't a single person to address it with, and half of the time the staff wasn't available and was in the back unless they were bringing out trays to multiple tables, only to drop them off and disappear after reading the tickets on the edges of the tables. The service could use some work in my opinion. I don't think we'd go back, if it remains as it is.