Stuart E
Google
We have been wanting to try Dough Zone since they moved in and took the place of Trapper Sushi. Upon entering we were greeted and told to grab any table and then both the girls disappeared behind a partition to chat and play on teair phones. We found a link to the main site on the table which didn't take you straight to a menu that had broken images and took forever to load. Once we figured out what we wanted we waited for about 10 minutes for someone to come check on us to see if we were ready to order. As we sat watching the girls play in theirs phones and have a great time chatting we contemplated just leaving but as we went to stand up one of them finally came over. The girl took our order and then went back to playing on her phone. While we waited for our food and during the entire time we were there. We had to sit and listen to constant timer alarms going off. The alarms would go off for anywhere from 30 seconds to a min. They would get silenced and then wasn't more than about 30 seconds of peace and then another alarm would go off. There is no sound dampening in the restaurant. So all of the chatting and alarms just echo through out the place.
Our order came out within about 15 minutes of us putting in our order. We were about done eating and someone brought more food to the table. We were confused but it looked like they had forgotten an item. There was even more confusion when we discovered that it wasn't even out food. Come to find out our missing was deliver to a different table and then retrieved from that table and then they tried to serve to us. I said no thanks and then was reassured that they didn't do anything to it. I said no thanks again and asked for it to be removed from the bill.
Food was ok, we have eaten at Dough Zones and the food at them was much better. Most of the food tasted like it was frozen to stramer. The steamed buns, the meat inside was a pre formed patty free floating in the bun.
Pot stickers and wontons were good
The Dandan noodles were greasy and over sauced. The ginger left on the table was dried up like it had been sitting out all day.
While we were eating someone was filling glasses with ice from the bar ice bin. He would beat the ice with a metal shovel and as stated before there is no sound dampening so it was very loud in the middle of the restaurant. Same thing with someone sorting silverware.
Service was bad, food was soso, we are very disappointed and miss Trapper Sushi. If we want dumplings we will go to Lucky House for DimSum. So we will most likely not be back.
