sunny s
Google
We came into DraftKings as a party of eighteen and were immediately met with an unpleasant experience caused by the manager, Robert. Five of us arrived first, and he approached us asking, “Where’s the rest of your entourage? I have people lined up waiting for these tables.” There was no line, and the comment felt unnecessary and untrue.
As the rest of our group arrived, we were simply talking and getting settled like any large party would. Robert repeatedly claimed we were “blocking the lane,” even though everyone was within our own space. His tone throughout the interaction was confrontational and unprofessional.
When one of our friends politely asked if UFC could be put on, Robert became visibly upset and brought over another large staff member. Without any real cause, we were asked to leave—despite being prepared to spend $3,000–$5,000 that night and having spent thousands here on previous visits.
Even the police officers who were called unnecessarily told us outside that nothing had happened to justify the situation. No one raised their voice, touched anyone, or made any threats. We were simply trying to enjoy our night.
To be clear, the rest of the staff was amazing. Our servers were kind, attentive, and even mentioned that this manager is new and can be difficult to deal with. We genuinely appreciated their service and professionalism.
Unfortunately, because of Robert’s behavior and the way our group was treated, we will not be returning to this location again.