Dragon Gate Oakland

I booked a private karaoke room here to celebrate my birthday, and unfortunately the experience was extremely disappointing. The service was very slow and unprofessional. Our room had a service button that we were told to press if we needed assistance, but every time we pressed it, no one came. Both my party and another karaoke room had to repeatedly leave our rooms to go find a server just to get help. Food was brought out one plate at a time and took a very long time to arrive. When we asked about the delays, staff claimed they were busy, yet we saw employees walking around and not assisting guests. If the establishment knows weekends are busy, they should make sure they are properly staffed and organized so customers are taken care of—especially when people are paying for private rooms and celebrating special occasions. To make matters worse, when I raised concerns about the service, one staff member was very rude and dismissive. It felt like our concerns were being laughed off instead of taken seriously. There was no apology or attempt to fix the situation. My entire party had to keep leaving the room just to track down staff for basic service, and several of my guests also mentioned experiencing rude behavior. This was very unacceptable, especially when you are spending money to celebrate a special event. The service was misleading, disorganized, and very unprofessional. I would strongly recommend saving your money and booking somewhere else unless major improvements are made in how customers are treated and how the staff operates

This restaurant may not work for everyone but the food here is definitely authentically Asian. They serve delicious chicken skins, frogs, and 3 types for of stinky tofu! You can still order the simple Chinese foods such as spring rolls and fried rice but if you are more adventurous this is the place to be. The restaurant is beautiful inside out, great views and efficient staff. Definitely a good vibe here. They open late so you can either have a bite or a full meal. Bring a foodie date here and you both will have a blast. Good for dates or family or group outing. Don’t snooze on this one!

First thing, do NOT order the skewers, the meat was tough, has a slight "off" taste and came luke warm and w some sauce that was not it. When I told the waiter that they weren't good, he told me others have said the same. Aside from the delicious crushed cucumber salad, the rest of the dishes were nothing special, not bad, but I wouldn't go back for anything.

The interior of this place is Chinese Traditional vibes, with a view so it's really awesome and cool! Decor and seating is 100% definitely a place to chill and grab a drink and watch the sunset with friends. Food is not really tasty, westernized asian food. It's so so. If food taste improves this place would be my constant hangout for sure. We had the Tom yum, too spicy not flavourful as it should be, the garlic noodle flavour was good but way too oily, the wonton tasted like some meat slapped together and wrapped in dough, the popcorn chicken looked so unappeasable I didn't even take a picture. Alcolic drinks is higher end cost but decent tasting. Parking is hard to find around this area. Overall I'd recommend this place for sure.

Dragon gate moved to this waterfront location in October 2024. It’s a beautiful location with nice interior decor and feel. Only thing was the music was on the louder side but it makes sense when the place doesn’t have sound panels to drown out the loud conversations. There weren’t many diners when we were there so food came out relatively quick. The food was overall alright. It’s more of the location and atmosphere you’re paying for eating here vs the quality of Taiwanese food. It’s not bad, but it’s not something amazing either.

Taiwanese cuisine includes side dishes, stir-fries, and fried foods, and every dish is delicious! The price is a bit high, but the environment is very good with nice view , the food portions are not small, and the service is also great ! Parking underground , $2 per hour very reasonable.

Servers aren’t attentive, food is Americanized and very mid. overall not the best experience they put the food o if fast. But I saw on the counter the rib noodle soup base came out of instant noodle package, if ur gonna do that at least hide the package well

One of the best views in the Bay Area!! Calamari was incredible and so was the popcorn chicken bento box. Frog legs were a little dry and chewy and felt overcooked but my date still liked them. Food prices were standard but the drinks (especially the cocktails) were pretty overpriced ($21 for a margarita so I’ll probably go to merchants afterwards for drinks). Still gave 5 stars due to the calamari being one of the best I’ve had and the view being so amazing. I really love how this place is open so late considering nearly every place in Jack London closes early, especially on Sundays. Service was good. Will def be coming back here again!