Crissy H.
Yelp
This was my first time to visit this restaurant, unfortunately, I can't say I'll be visiting again.
12:00pm/Saturday/Brunch
Parking:
The area is nice, but it was mess for those who are not familiar. There is a parking lot very close to the diner, but guess what? To park, it's $25. Yeah, I think not! But hey, don't fret, they have a free two hour parking garage. That, too, was confusing, but there is a sweet lady who points you in the right direction when you finally find your way there.
Group Seating:
I was there with a group of ten, let's just say, make sure you get there on time if the reservation is in your name. The person who made the reservation was kindly helping some of the party, find the location and the parking. Those who were waiting inside told the management they were around the corner and instead of seating those who were there, after several minutes, they gave the table away. If no one from the party were there, I can better understand giving the table away, but the fact the party was there and it was still given away, didn't sit well with me.
Food:
As we were waiting for our table, I noticed several plates that looked absolutely scrumptious. I looked at the menu prior to that day, but of course, as soon as I looked at it again, I changed my choice. I wish, I didn't.
Chicken and Waffles - I normally do not get chicken and waffles, but I wanted to try something new. The chicken, even by the look, was bland (per the picture). I don't believe the chicken had been marinated and for sure, the batter wasn't seasoned. The waffle, eh. It wasn't much to write home about. The taste was nice, but after several bites, I was done. I believe it was the texture that did me in, it wasn't light and fluffy (buttermilk).
Notable mention: Several at my table ordered the club sandwich, it looked so good and they said it was delicious!
Chai Latte w/ Cinnamon- I enjoyed it very much, the cinnamon really brought out the taste.
Customer Service/Waitress/Gratuity:
Even with the little bumps in the road, the customer service was great. The gentleman with green hair, and the sweet lady who helped us through the parking maze were standout.
Our waitress was very sweet and very informative, but I feel the gratuity worked against her. They add a 20% grat. for large parties (per tkt), there were several who were actually going to tip higher than the 20%, but due to it being automatically added, they let that be the tip. Even with that being said, I do understand the point of gratuity, there are people who'd rather keep the tip money in their pocket, or simply not tip at all.
The prices for the food and drinks, were very reasonable.
Overall, it was a nice little afternoon out with friends, but I will not visit again.