jamise B
Google
Looking for tacos in Midtown/Montrose? Go to Velvet.
I’ve ordered from Dripped Birria MANY times and usually choose this location specifically for the drive-through. I place my order online and pick it up at the window, which has never been an issue before.
This visit on Tuesday January 6th at 8:30 pm, was different. When I pulled up, the manager Aury instructed the cashier to tell me I couldn’t pick up a DoorDash order—before confirming what type of order I had. The cashier was polite and simply relaying instructions. I clarified the order was not DoorDash and was placed directly through Dripped Birria, but the manager still refused to hand it to me and required me to come inside.
This was frustrating and unnecessary, especially since the signage clearly states the drive-through is for to-go orders (photos attached). If customers have to come inside anyway, there’s no real benefit to choosing this location over nearby spots like Velvet Taco!!