Mahsa M.
Yelp
Friendly staff: they greet you upon entering the store, they greet you and ask if you need help when passing through the aisles, and they offer to call and find your size at local stores if they scour and see they don't actually have it--before you even ask them to.
Store itself: well stocked, purses/accessories well organized, but the shoes people try on and leave laying about could get restocked a little faster (especially if I am reviewing that after visiting the store on a Monday afternoon, not super busy time)
Bathrooms: spacious and handicap friendly but a little creepy... dimly lit and flickering... please fix the light bulbs in there so we don't feel like we just walked onto the set of scary movie
DSW prices: not sure if each store gets to run different promotions, or if there's a difference between regional stores, and online... there must be. Plenty stocked clearance section, I actually found the perfect shoe my husband was looking for in his size which never happens with clearance stragglers. But, since the online promos are not applicable in stores, I wish the cashiers wouldn't hand you flyers about those discounts because if I just spent money in the store, the chances are unlike I'm going to log onto your webpage and buy more... so now you're just making me feel bad like I wish I could've saved money and shopped online... better left unsaid.