Lynne J.
Yelp
We didn't taste the food. We arrived and one gentleman was before us on the waitlist. After 10 minutes a couple with two children showed up. We mentioned there was a wait list, he said he hoped they were on it because they checked on saw there weren't tables 'a long time before' so thought they would come back. I asked the server why they were seated before the next in line ( a gentleman and his son), and she began arguing with me, loudly, making up reasons why they seated the group of four and shouting because they stopped by 30 minutes ago they should be seated, although they weren't on a wait list.
Additionally, while standing in the restaurant, the rest of us were outside because the new space is extremely tight, one of the people ordered a drink while waiting so they got the table.
We were told we couldn't order anything until a table was available.
The attitude put us off so we left. We won't go back to this location or any other of this chain. Working in hospitality, we have no patience for this type of service. Sure, newly opened restaurants always have kinks to work out but bad service shouldn't be one of those kinks.
I'm posting because too often people just leave or never return. Restaurants should know why.
I will also be contacting the restaurant directly. Btw, I'm easy to get along with and she said the gentleman and his sone were 1st on the waitlist and we were second.