Dunkin'

I am never eating here again. I ordered a bagel with cream cheese, they took 20 minutes to take my order and then proceeded to give me a untoasted bagel without cream cheese. By the time i sat down to eat i was already on the train and had no way of getting my money back or fixing my order. There was only one person working to make drinks and food while multiple people were waiting and the other employees were standing in the corner and talking doing absolutely nothing and did not help this person at all. I know not to expect much from a train station dunkin, but a raw bagel??? Don’t waste your time here

If you order in the morning you may have your order missed or partially done. Most of the time it’s fine though. Nothing too different from your normal Dunkin it’s just very busy. If you don’t go during rush hours though it’s pretty good.

The black cashier with the glasses attitude is atrocious!!! First off she can’t count then she threw money in my hand!!! If you don’t want to work DON’T! This is becoming a pattern in Boston

It's a train station. The Chai tea was perfect.

Ghetto Ghetto Ghetto. I ordered a bagel toasted with butter and they gave me a cold toasted bagle with butter that I had to put on myself. The service is horrible and they didn't give me any sugar or vanilla flavoring in my coffee the first time when I asked for it to be light and sweet.

'What do you want…' is what I got when I was about to order. I asked her for a cold brew with cream in it. I say please and thank you. And she gives me the cold brew black. I simply say to her that I asked for it with cream and she just took it back and rolled her eyes. I said thank you and have a great day even after she rolled her eyes at me but she ignored me so that was unprofessional

Beware, this store scams and took balance from your dunkin account!!! On Aug 12, 2023, I purchased a cup of coffee at the store. A few days later, I found out that my dunkin account balance is zeroed by the store. Upon reaching out to dunkin customer service, I was told at the exact same time of my dunkin purchase, there is a second transaction by the store on my account that zeroed my account. Upon reaching the store many times, the store still could not offer an explanation. Beware, if you have purchased at this store, check your account, this store may be taking money away from you!!!

Lady behind the counter was aggressive and unbelievably rude, not only was she rude enough to warrant one star, but she also forgot half of my order, and when I asked for it she completely ignored me, so I had to ask her coworker in order to get my food. Unbelievable.