Fenna B.
Yelp
What is with the menu? Who needs seven thousand sizes for everything? When did small, medium, and large stop being useful?
I wanted old school Krunch Kote, the kind with a little bit of nuts and sprinkles in it. I looked at their menu, which is incredibly hard to read. Under "dips" it said "chocolate crunch". I thought maybe there is a new type of dip coat, the magic of dip with an extra crunch. No. Since their sprinkles are the same price as their dip, they list them in the same section.
I told the incredibly annoying counter girl that it's not a dip and she said, "Well, it is a dip." No. Dip is liquid that, when soft serve or custard is DIPPED into it, it hardens around the ice cream cone. Dip is not sprinkles.
My mom had the misfortune of ordering a hot fudge sundae. She asked for "something in the middle," because they have so many confusing and unnecessary size options. (Wouldn't it be nice if the annoying counter girl had offered to explain the size options? But customer service is too hard.)
The sundae came in a styrofoam cup meant for a cold beverage, not a sundae. It was a liquid mess of hot fudge poured over ice cream. It was hard to eat because a beverage cup isn't designed for scooping ice cream out with a spoon and dissatisfying because there was no fudge on the bottom. Who wants a sundae that ends in a pile of ice cream with no topping?
No one.
This place is confusing, the employees are dumb and not helpful, and the food isn't worth it at all. There are plenty of other places to get ice cream, so we'll go there.