Dutch Bros Coffee

I am not much of a coffee person. I'm not a Starbucks fan. I usually make my own coffee. Until I was introduced to Dutch Bros. Now my Husband and I go almost 2-3 times a week. Always something new to try. And I ACTUALLY like their coffee. Staff is beyond friendly. App is super helpful. 5 star coffee shop for sure. Now all I want is a Dutch Bros Bumper Sticker!

A better alternative to Starbucks! Great coffee and tea drinks at good prices with great service by an eclectic wait staff. Really good service with a smile & everyone is friendly.

Amazing and friendly staff. Awful frozen latte. Wouldn’t recommend asking for that, just get a frappe. Very nice people.

I absolutely love this Dutch Bros location! The staff here is always so friendly and sweet, making each visit a great experience. Jay is especially kind and always brightens our day with their awesome customer service. Every drink I’ve had has been consistently delicious, and it’s become my favorite spot to grab a drink. Highly recommend this location for both the great drinks and the wonderful people!

We love dutch bros. But today wasn't the best. Got my son his first ever drink of the marshmallow drink and they gave him the last few crumbs. Compared with mine, I got the cinnamon cereal drink, and I also got the last few crumbs. Not to mention they kept handing us someone elses order 3 times, And they didn't seem to happy. We weren't either.

Update: Still love the people. They’re awesome. It’s been awhile and we decided to try mobile orders again. Probably shouldn’t have. I don’t recommend mobile orders at this location. I made a mobile order so I can get in and get out. Shame on me 😂 The outside lane should definitely be made for mobile orders to be able to pick up and go. It does in fact allow plenty of room for a lifted truck to use - so my midsize suv would do just fine. Original Review: Love the people. Love the coffee. We are former Starbucks folks so. My biggest pet peeve comes from the fact that we finally used the mobile order service …. Yet still had to wait in the line. We can’t pick up from the window, which I understand with the limited parking. However, what’s the point of making a mobile order and still waiting in line for 15 minutes - meaning my drink has potentially been sitting for 20+ min.? Was hoping this experience was better than Starbucks. 🥲 Round two (LIVE): I have to emphasize, we love the staff and our drinks are always amazing. Would just love a tweak in efficiency in the mobile order department. We didn’t do an online order in fear of having to wait in line as if we placed are order upon arrival. However, it seems today as if those who order online are receiving their drinks and are able to pull out of the line. The turn is tight and I can understand the hesitation of staff from letting people do this but really it’s doable for normal sized vehicles. It does take collaboration from the vehicle at front and the vehicle leaving the line. Might try mobile order in the future in hopes this is really what was happening today.

Karina D. Always does a great job and makes my drinks to perfection. Sometimes she even draws a picture on my drink which is a nice touch. Dutch bros is a great place with good happy people.

Dutch Bros portions are astronomical and the prices are very reasonable. I really enjoy their chais and I wish they started selling matcha lattes, huge opportunity. The staff is always in the sun taking orders and they are chill af.

I just want to add that the employees are SO refreshing...just like their drinks. I stopped by this morning (4/5/24) at 6:10am and the young lady in the drive thru was happy, positive, and seemed like she truly enjoys her job. This is so different from Summermoon where the employees are cold and seem miserable, yet still ask if you would like to tip. Starbucks employees are always hit or miss, but at least they don't ask for a tip. Thanks, Dutch Bros for starting our mornings off right! Oh, and I tried a protein latte today, yum!!

My favorite DB location! Great staff. Very friendly. Never too long of a wait. Great drinks.

There isn't much to say, except the employees were so nice. That's all Dutch Bros has to do to get 5 stars. The drinks have all been pretty good, you just have to find your niche. It was hot out and the person they sent out to take my order was so kind and helpful. I had few questions and he patiently explained stuff, took my order and payment and let me on my way to the window. I got an iced coffee but with something called a soft top. It's bit of cold foam milk that floats on your drink. It was so refreshing and absolutely hit the caffeine points that I was originally missing out on that morning. I was in the area because of a work thing going on, so I'd go back for the next work thing, but I'm not driving out of my way to go to this location, you know?

I love Dutch bros. Ever since I tried it in Washington State I had been waiting for them to open in Texas. When they opened this location right next to me I was so excited. I used to frequent this location but one day I had one of the broristas get mad at me when they messed up my order. I order a strawberry horchata chai (for my friend) and when I got it at the window it was just a regular chai so I told her that wasn't correct and it was supposed to be a strawberry horchata chai and the brorista reached for the drink and yanked it out my hand while saying "ugh people need to stop with these TikTok drinks" again, this drink wasn't for me but just that interaction was enough for me to never return. I was so embarrassed I almost wanted to just leave without the drink. I wish I could leave a better review but I genuinely can't get over that interaction.

Don't bother. The drive-thru is completely mismanaged and they routinely let 4 cars behind you move ahead of you and order first, even if you've been there 10 min more than the 4 cars. I think it's against the law the way they've blocked the WhiteWater Car Wash driveway among others, it's only shocking no one is dead from a t-bone type traffic incident. Seems like a hazard the Austin Fire Department should get to work on. Routinely gets drinks incorrect. I wanted a Watermelon Fizz, without Redbull, not with Redbull. I was charged for the remake. Not the first time. Drinks can be in excess of 820 calories and are good, but not good enough to mitigate the disastrous drive-thru.

Every time I'm in the area I have to pop in to Dutch Bros! My go to is the Nutty Irishman Freeze with soft top! Everyone I've ever talked to here is super nice and sweet. I wanted to try something new but was afraid of change, they were sweet enough to change it out for me!

Amazing fun staff. Fun app. Cute stickers. HUGE menu of all types of drinks (coffee, chai, tea, energy drinks, smoothies, shakes, kid drinks, etc.) and tons of options (hot, cold, blended). I suggest going to their website first to check everything out and if you download their app - you will immediately get points on your first visit. They have two drive thru lanes that go super fast. There is also a window that you can walk up to. Now the drinks are sweet. Like really sweet. So if you don't like sweet - I would ask them for suggestions. My wife got an iced salted caramel chai that was topped with whip cream. It was good, but super sweet. Like a dessert. I got a hot golden eagle chai which is a vanilla caramel chai and asked for oat milk. They did ask if I wanted cinnamon and nut Meg - and I said yes. I liked my drink a lot and while it was sweet - it was freaken delicious! I then got a chocolate chip muffin top to eat. It was a premade packaged item that was cold. I'm guessing if it wasn't so busy (opening day) they probably would have warmed it up like Starbucks who also uses prepackaged items. I warmed it up for my son and he liked it. I totally recommend for sure!

The drink was amazing! Such a great seasonal drink. My first Dutch bros experience and I had a really great time! Really kind service. We did the drive through but the ambiance of the parking lot was A1.

Whoever designed this drive thru should have to wait in it! Please prepare for long lines and a long wait .. so freakin slow. Being this is my first time here.. I will NOT be back and sit here is this chaotic mess.

The wait to get a coffee is absurd. It's always 30+ minutes if there's 6 cars ahead. There's 4 staff members outside chatting with each other.. they should be making coffee and drinks. Walking infront of cars and there was just an accident now.. Management needs to step in and fix this ASAP.

Please hire someone from Chick-fil-A to help you manage the drive through. It's always backed up beyond the building, and the wait is insane. I don't understand what takes so long. Stop offering mobile order if you can't get people through the line.

Good coffee. Employee taking orders in the line outside was rude when I asked about the menu because it was the first time I had been to a Dutch Bros. Definitely not a happy/smiley vibe like at other coffee shops, National or local. 3 stars for rude employee who was not happy to explain the menu questions I had before ordering.

wait time is absolutely excessive. ordered ahead at 3:28 pm for a pick up time of 3:38 pm. we arrive at 3:40 pm due to traffic, it's now 4:13 pm and my order was JUST taken. in the long line of cars, 2 cars that arrived after me were able to place their orders and leave the line before my order was even taken. the person running the drive thru (larger lady) skipped cars in line. wait time for coffee was only 5 minutes so that was fine, i'm just mad the drive thru lady took the 2 cars orders that arrived after i did drinks are good like normal. the ambiance is whatever idk i'm in my car at the drive thru so ?

AMAZING customer service! Just opened today and they're extremely busy, but luckily they have an amazing crew that made the line move rapidly. You can drive thru or walk up to the window to order. Drive thru is honestly the way to go considering they have 3-4 people taking orders in 2 different lanes. Much faster than any Chick Fil A!!

The people where nice but the drinks where very poorly made it did not match the order we made, and the drinks did not taste as good as we normally get them had to throw the drinks away after the first sip

Omggggg 1000/100 recommend. I am here like literally every other day. Best drinks ever honestly Starbucks can't compete. I love the golden Eagles chai!!!!

Had the double torture and was amazing a little price tho !!! There's still others i would love to try so I'll be back thanks

I ordered two drinks. I got here at 8:13. It's 8:38 and I'm about halfway to the front. I can't leave. I probably have another 15 miles minutes of drive thru time. Pray for me.

Drinks are never the same. Any complaints are met with terrible service. Sorry I really used to love them.

Make this business go Walk-thru. Long drive-thru harms environment. Air-polluted. Park n walk.

Good coffee but service is hit or miss. I get cold when I order hot, regular when I ask for sugar free. They're nice enough to make it right, if you have time.

Every time I come here, everyone is sooo nice! The broistas are always smiling and it's infectious. If you don't really know what to order you can ask one of them and they helped me build my dream drink

Honestly I almost didn't try this place because of the mid ratings but I'm glad I did :) Delicious recommendation by the barista and speedy service! Remember people are most likely to review when they're upset.

Thanks to Dutch Bros I appreciate y'all for the birthday wishes great service as always!! #Broristas

Your coffees got me through my bachelors in design at Arizona state. Your product and business mode is awesome. That said, y'all picked a terrible location and have destroyed the flow of traffic for this entire lot

Typically, not a fan of Dutch bros. Coffee tends to be a little too sweet for my liking, but to each their own, you know? Anyways I go once a year to see if my mind will be changed. I was blown away by the service and location of this place. Katie took my order. First thing I noticed was I was greeted with a beautiful smile, and she guided me through the ordering process for my specific needs, and my best friend Trevor's preference in drinks. It was a masterclass effort, and I will be revisiting this location. Thank you, Katie for changing my perspective. If you she takes your order TIP HER!!!

I love my sugar coffee especially from Dutch bros, but whoever thought putting it at this location was a good idea, should be fired and then forced to direct traffic the rest of their life. Absolutely abysmal layout that is creating a massive traffic jam and delaying everyone who is just trying to drive past the business. Lack of proper space to do business and lack of care for any other establishment or individuals.

Terrible location and drive thru setup Constantly causes traffic jams. Today I went to get two teas. Drive thru was a mess so I decided to do walk up. Waited over 20 minutes for two teas. 5 or 6 different groups of people gave their orders at the walk up and not a single drink had been made or delivered. Then when the first order finally came out ,20 minutes later, it was not correct and they had to wait longer for the correct drink. Like Dutch Bros and was excited to have one nearby but the service at this location is terrible. Dutch Bros drive thru is usually pretty quick at every other location I've been to.

ive been waiting in the drive thru line for about 30 min for one drink. why does it take forever to get a drink here? its absurd. do not recommend this place if you're in a hurry. it takes 30 min to take a cold brew.

The girl at the window, Rebecca was amazing!! She was super friendly and social, I've never had someone at a drive thru be so attentive and actually interested to talk to me. We had a great conversation and because of her I definitely will be back to this Dutch bros location. Give her a raise!!

Good coffee but I have been in line at the drive thru for 20 min. Still waiting to get my drink. Not sure if I can afford to wait this long for coffee. Walk up only -if you don't want to do drive thru.

Went there for a black Americano. Great coffee and phenomenal service. Whoever's doing hiring at this place should get a raise. Everyone who work there was super attentive and friendly. The coffee was very good too!

My daughter and I love them and we try to go every day! The drinks are very good! The little muffin top is very good! DB also has PupPups for the dogs, and our little Yorkie loves them! He has had 3 so far! The people who work here are awesome! We have made a lot of friends! The ones that started were the ones who travel They are the ones that trained the ones here in Austin over on Manchaca! They have all gone to train other people who will open up other coffee places! You can't miss this coffee place! It is a small building that is blue and is neck to a car wash! So you can get your coffee and go get your car washed!

If you enjoy waiting 30+ mins for a coffee, this is your joint. Their drive thru is a complete S**T show. You walk up at 8:30 to order a coffee and it's 8:55 and there are still people waiting for their coffee that are in front of me. Probably 45 mins for a coffee when it's said and done. Summermoon for the local WIN! This place is an absolute joke. Never again. The app is totally useless too. You can't order from home and pick up like you can at Summermoon.

I saw this place on a casual drive and just had to stop. I've heard they're opening all around Austin and I'm just stoked! The customer service was a 10/10. I had great, real conversations with each employee and was in and out with my drinks (which were all perfect temperature). First time trying this place and I will 100% be going back!!

so slow that it literally hurts. the customer service has rapidly declined since they opened. the drinks are good which is why i come here in the first place but i am starting to think it's not worth a 20 minute wait. i work at another fast food drink place - it's not hard to make drinks quickly if you're trained well.

I've been dying to try Dutch bros for a while now but refused to drive to round rock or Kyle for a coffee I was definitely excited when I got news that this location was opening south. Today I went for the second time since they opened and it was not the best experience. While waiting for our drinks, an employee approached the car in front of us and handed them the drinks and then the customer gave it back to the employee because it was not her drinks. The employee then approached our car and tried to hand us the exact drink that was given to the previous customer. We politely asked her if we can have the drink remade and she said "Absolutely!" She went into the store and we could literally see her standing there, we pulled up to the window less than 30 seconds later and was handed the exact same cup. How do I know this? The markings on the cup. It would've taken just a couple minutes for this drink to be remade. This drink was for my child and with Covid and rsv numbers I refused to chance it. I just tossed it in the trash. Not to mention this being a health code violation. Definitely not something to stop you from going but makes you want to watch closely. They were super busy and I didn't want to make a fuss, but think this feedback would be helpful with it comes to training.