Cristopher D.
Yelp
Disclaimer: I LOVE Dutch Bros, have been coming to this location for the last 8+ months, and have spent at least $200 dollars at this location over the last 60 days. I believe this makes me well qualified as a reviewer, but as always, YMMV.
TL;DR review - Great drinks, atrocious wait times. Plan on 30+ minute wait times in drive-thru even during off-peak hours.
This location is well located off of 183 and Industrial, between Industrial and Harwood. It's a newer location (opened in last 18+ months, I believe) and has a dual Y-lane drive-thru unlike some older DB locations.
The drinks are always fantastic here, both in quality and in order consistency. The employee's are equally fantastic, with great attitudes and helpful suggestions if you desire some help. I truly can't say enough about the drinks and people at this location.
Despite it's great location, delicious drinks and cool employees, I cannot recommend this location to anyone, even ardent DB diehards like myself, due to the atrocious wait times that have progressively gotten worse over the last few months. It does not seem to matter what time or day you go, unless there is literally no one in line ahead of you.
As an example, I went to this location this morning (11/16/23). I arrived at the drive-thru at 10:12 AM and left with my two drinks at 10:46, or a 34 minute total wait. There were about 7-10 cars ahead of me when I arrived for context. I spent 30+ minutes waiting in line each of my past two visits as well (those two visits being within the last 15 days) which is what finally prompted me to start timing my wait times.
I believe this will be my last time at this particular location, but I hope that y'alls experience may be different than mine. I also hope to one day become a regular here again if the wait times can be resolved. For now though, if you're pressed for time, I would think twice about visiting this location for you caffeine needs :(