Dutch Bros Coffee

Anybody attempting to walk past this location has to walk into the road instead of the sidewalk. EDIT: You guys responded very promptly, and today the sidewalk was not blocked. Good customer service. Changed my rating to 5 stars. EDIT: I spoke too soon. It's still happening. Back to one star. Sidewalk doesn't count as part of your drive-thru. How hard is it to hold up the "line full" sign when the line is actually full? Doesn't seem hard.

This is my favorite Dutch Bros location. The staff are always friendly and happy to help. The atmosphere inside is so much fun and conducive to studying. This last time I went stuck out to me because the employee on crutches held the door open for me. I should have been holding the door open for her, but excellent care for customers none the less. The employees go above and beyond here. The seating is also quite comfortable.

This place has the same great atmosphere that other DBs have. Upbeat and service with a smile. It was hard to not give it 3 stars but that didn't feel fair. But if you've never been here before, it is very difficult to get there. It has one specific entrance and exit. There are one ways and we ended up making a big circle to get going in the right direction to get in. I almost went the wrong way to a one way road. It was rather frustrating and just be sure of this difficulty, we probably won't be back to this specific location.

The staff here was extremely rude and unfriendly. The employee also refused to add the employee discount for an employee in the car. So we paid full price for a drink for an employee. Do not recommend visiting this location.

Okay so I love this place but can you please stop writing in sharpie right where the nose naturally rests when taking drinks? I always forget you do this and get these black smears on my nose. 5 stars because yall are great either way.

I love the peeps here! They are so nice and caring and always have a smile on their face! They are very quick and get your order out asap. I've never had a problem with the drinks or customer service. They even gave me a free drink because they messed up on my order, and I didn't even realize it because they gave me my correct drink first. They really are sweet, and I love seeing how they have a family vibe to them. Warms me up every time I go in. I also love the doodles they do on the lids! Makes my day!

Do you like to not be able to get in the line because the driveway is so short it running into traffic? Do you like to be pestered by homeless people as you try and get back on the roadway? Do you like to have your order always wrong in some new way each time? Well then boy do I have a deal for you!! No, but for real, they need to buy action sports and make it an actual destination. It’s way too small for the location. Someone needs to care about this location a bit and get it positioned in a better place.

Every time I come here the crew is always upbeat and happy. And since I work right around the corner they always remember my face but not necessarily my name Which is understandable. The crews are always amazing that work here Today while getting a drink one of the crew asked where my amazing pup was at. And they were saf he was not with me. He must really make their day

We were at the convention center for the NEA RA and were in need of caffeine. Someone told us about the app and we jumped on the bandwagon right away. We ordered our drinks and when we arrived after walking there they were waiting for us in the mobile order area. So glad because there was quite a line of people who I'm guessing didn't preorder. Score! My drink was so yummy. I'll definitely be back for the remaining days of the RA.

Ordered a frozen caramel coffee with a splash of protein milk. It was sweet but not overwhelmingly so and the size was perfect. Their sizes do tend to be in the bigger side so a small is really a 12oz.

Yummy frozen coffee! Nice area to sit inside and enjoy your treats. Service was efficient as well. The white chocolate lavender freeze is yummy! Very sweet. The orange cranberry muffin was extremely sweet along with the freeze I'd pick a different combo in the future.

They are always so nice at this location, I drive the extra few miles just because I know it's going to be a great experience every time!!

Where do they find all these genuinely cheerful baristas? Is it the unlimited delicious caffeinated coffee drinks I'm sure come with the job? Whatever it is, they should bottle and sell that in addition to the always delicious coffee! This location off NE Grand always has a line and because it's in a condensed urban area, it can be challenging. But since I'm always driving this route on the way back from the gym, it's my preferred location. The line moves fast and service and drinks are always consistent.

Just ordered from here and when he pulled up, the white male who was helping us was very polite. He saw that we brought our dog Luna and he asked if it was okay to make her a pup cup and we said yes and so he did. We didn't know dutch bros takes care of not just humans but dogs as well. Thank you. We forgot to ask your name but thank you for making our day. Oh, the drinks we placed were ordered right before 10am. We hope he gets a raise for providing great customer service. Thank you again

I went back and drove this time and the line was quick, people were out taking orders in line and service was friendly and drink tasted good and consistent as always. Definitely a better experience and much quicker, they had 2 staff members the first time I went and 3-4 the second time and it showed in the difference in time spent there.

This review is based on their tea, as I don't drink coffee. I understand that most people go here for coffee, but if you are in the mood for a simple tea, I'd skip it. I wanted a plain black tea, and they didn't have one! Endless fruity combinations? Sure. A Green Tea? Yep. An Earl Grey? You bet! But a regular, unsweetened black tea? NOPE. I asked for whatever would be the closest to that (it was an early morning/long day situation and I needed that caffeine boost!) What I got was something so flowery, it tasted like my grandma's special flower-shaped soaps that are "for guests only." I had to throw it away. Needless to say, I won't be back for tea. I gave 3 stars for a somewhat convenient location and nice staff.

Coming from SoCal, we've always heard about Dutch bro's, so we made sure to add this stop on our trip. Needless to say- they live up to their hype. A very special shout-out to Mikey for walking us newbies through the entire menu! He asked us a few questions to narrow down our coffee styles and suggested the BEST drinks! Seriously, amazing. Still thinking about these drinks weeks after our trip. Thank you again Mikey.

Did not have the time to stop in so did a drive through. So this may or may not be a fair review. But technically I am only judging Dutch Bros based on the American quintessential coffee drink - the Americano. A girl came out of the store seeing there is a bit of line in the drive through. Asked us for our order. Americano. She said something like "same as brew coffee". As I was the passenger in the vehicle I did not hear clearly nor I was the one who ordered. So I did not rectify my lack of understanding. After several sips later, I realized this was not an espresso drink but brewed coffee. One of the worst I may add. Super watered down and acidic. Reminds me of Beanery Coffee in Vancouver that charges a premium for their sub par quality coffee. No idea why they put a straw in a scalding hot coffee cup either. Am I missing something here?

i love dutch bros i get the salted caramel protein latte and it hits every time. the servers are always really nice and ask how my day is going. i recommend trying this place

Most days, the drive-thru line is pretty long, regardless of the time of day. BUT, they are super efficient and the line usually moves fast. They are efficient. 1-2 employees work outside taking orders on digital tablets to keep the line moving along. There are a lot of things that I love about Dutch Bros. Mostly that they make amazing "keto" coffee drinks (sugar-free, heavy whipping cream) delicious with no after-taste! My only complaint is that if I forget to tell them to make my drink "hot" they assume I want it iced. They NEVER ask "hot or cold" when they take my order. It can be the middle of winter 20-degrees outside and they'll make it iced :( I also like that this location is 24-hours.

This Dutch Bros location was the first one I had ever been to on my first visit to Portland in 2019. I'm a late bloomer to being a coffee drinker. In fact I've drank more coffee (specifically Dutch Bros coffee) in the past year of being a PNW resident than I ever had in my previous 30-something years. Best part about Dutch Bros: the staff. Always friendly, ready to chat, knowledgeable of the menu (I've yet to be given a recommendation I didn't love), helpful when you need ideas of things to fill your day, and all around fantastic people. My favorite coffee drink is the Golden Eagle. Favorite non-coffee is the Unicorn Blood Soda. Pure magic for the tastebuds.

Our go-to Dutch Bros location since it's down the street from us! I've always been such a huge fan ever since my first sip of the Kicker maybe 7-8 years ago now?! I would literally drive an hour and a half from my college town to the nearest location just to get a drink or two. It's one of my favorite places to go to when I want something sweet + creamy + convenient (drive-thru). I love all of their drinks tbh, even the ones that I've tried off of their Secret Menu. My personal faves are the Kicker, Annihilator, Dutch Canyon, and White Coffee S'Mores. This specific location can get really busy and backed up depending on the time of the day you go but the staff does a great job of managing/navigating traffic. We always find ourselves in and out of there in a few minutes! Every employee we've encountered has always been super friendly and welcoming, no matter which location we've gone to.

The young guy and gal that worked there the morning of Saturday February 11th at 7am are the nicest people ever. Give them a raise seriously. Best service and attitude I've ever encountered in all of Portland. They will do great things one day! PS I know you didn't care but I really did just buy a coffee earlier lmao - thanks again you literally SAVED my life !!!!!

First timer here!! My boyfriend & I were visiting for a weekend. We needed a quick get away after being frontline workers during these crazy times. I've been eyeing this place for a long timeeeeee and I finally was able to try it! Too bad the closest one near our house back home is a 4 hour drive. Portland had them at every other corner. the Kicker and Annihilator is the way to go! also really sad bc I found out that apparently you're suppose to get your first one for free by multiple people who have gone to Dutch Bros

Aside from the fiasco which can be the lot, this is one of my favorite Dutch locations. They always have stickers on the first of the month, even at the end of the day. They are kind, generous and FUNNY! And they let you try new things without making you feel stupid. These kids love on my dogs and make them so happy with their little pup cups. I go here several times a week.

Ask for Gracie, she's super friendly and knew exactly how to keep us happy and entertained as we waited for our drinks.

So. Many. Options. Great quality drinks and friendly service. I got the annihilator as a frozen drink and it was great. The drink does fall on the sweeter end. We went through the drive-through there was a long line but we got through it quickly. Definitely a great place for coffee

Came here for an afternoon coffee and the service was so nice, fast, and helpful! I ordered a Nitro Cold Brew with Salted Caramel soft top. Yum!! I am obsessed with Dutch Bros. My coffee place of choice. I live on the east coast so I make sure to get my fix when I visit. I will definitely make sure to grab some coffee beans before I leave!!

Soooo good!! I got the iced CocoMo and it was fabulous!! It is coconut mocha cold brew. It was not too sweet for me as most coffee drinks of this type are. The coffee was smooth and flavorful with just the right amount of mocha. The line was really long but moved at a reasonable pace. The guy working the window was really friendly. One of our drinks was overfilled and spilled all over the car upon receiving it. It was coming out through the straw opening line a volcano. I can't wait to come back to Dutch Bros and try something else!

This used to be our go to location because it's 24hrs and we work SUPER early but it's gone down hill so bad in the last few months after losing a few of the regular early morning people which they clearly have not recovered from! There are always two people working in the mornings but only one of them serves the customers, the other is just there to clean and does not help even if there's a line. This part has always been true but with new inexperienced baristas working the waits are even longer than they usually are, the quality is subpar and the lack of apology or understanding from the employees that we as the paying customers actually have somewhere to be is ridiculous! Dutch bros has turned into just another corporate business that put profit over quality of goods and customer service. It's a shame because you used to be so good when you were small and knew what really mattered. I won't be supporting a company like this anymore! UPDATE- my husband went back to this location this morning without telling me and this is what we got and to his surprise they also raised their prices considerably for this kind of quality! I am 100% done with you Dutch bros shame on you for turning into this kind of business!

So crazy good... you'll love this especially as a first timer you'll definitely be back for more.

The very best in town! I won't get my coffee anywhere else! Dutch bros is the real deal.

Golden eagle extra shot. Drive through or walk in. Best attitude of all the coffee shops in portland Oregon area

The employees were so nice, but it seems like they're understaffed. I would have given more stars if they weren't running around like chickens with their heads cut off, i felt so bad.

If I was able yo give this location 0 stars I totally would! Every time I come to this location they are extremely rude!! I just got yelled at by one of them cause I don't know how this hot drink I wanted was made when they originally came out with it and now I guess they changed it so I told him I just wanted it how it was originally made and they told me to go somewhere else then if I don't know how it's made and I've never gotten asked how I wanted it made except at this location!

Was excited to try out this coffee chain when visiting Portland, unfortunately they are not offering the free drink on 1st visit. Ordered the breve hot and it was just okay for me. (It is a typical order when I frequent other establishments) Slightly sweeten however coffee flavor was not coming through. Not sure if it was the amount of coffee or the kind of coffee, just seemed watered down (mind you that I ordered hot so no ice) Perhaps another go with a different order may help but not inclined to visit when I have had better.

They are always so busy, but the service is so cheerful! I went on my birthday, and the guy taking my order was an absolute ray of sunshine. As the line was long, he then brought me my drink when it was ready, and made my day!

Staff is friendly drinks are well made. I love the energy of Dutch Bros! It's more than a brand is a culture and I have never felt anything but but positive energy! If I feel defeated I come here they are my cheer team

I have been through this location dozens of times and have yet to encounter a staff member who wasn't phenomenal. That means a lot to me. I don't drink coffee, hate the stuff, so generally get an iced tea fix on a pretty regular basis. Not being a fan of the corporate nature of Starbucks or how they push politics on customers coupled with this Dutch bros being open 24/7, put this spot square on my radar for a pit stop on the way to work. I have visited this site all hours of the day and days of the week without getting a bad taste in my mouth. Well except the time they gave me an iced coffee instead of a tea, but I digress. Only having had an order issue on two occasions - iced coffee instead of a iced black tea and no sweetener in my drink another time - I found them super willing to fix the issue. I only followed through once as no way would I drink the coffee, the other time I just added sweetener myself. As mentioned prior, staff is great being Very friendly and fast. Well done Dutch Bros!

The coffee here was great but the service was even BETTER. Seriously....the girls here have to be some of the sweetest. My niece and I rolled thru here and they were packed. One of hem had to come outside to take our order. Which was all good. We weren't in a hurry. While waiting at he window the girl working passed the time by chit chatting with us and I have to say that I wish I had cash on me to tip them. Next time I come thru I will make up for it.

I have a wildly unpopular opinion, and that is that I don't understand the hype behind Dutch Bros. I see the bumper stickers everywhere; on people's cars, water bottles, and even tattoos with "Dutch Life." Then I went to one; this particular one in inner Northeast Portland, just to give it a try. Discovery: their coffee is horrible. I'm a cold brew fan, but theirs is watery and even when asking for light ice, there is way too much. I got asked if I wanted sugar, to which I said no, just a splash of cream. They dumped so much cream that my drink was practically white. Disgusting. What is the three star rating for? They are open 24/7, which was nice when I'd want a shot of horrible espresso to perk me up before hitting up the bars on Grand Ave. The service is also very friendly, and I have heard that their Red Bull drink is supposed to be good. I can understand why people like them for the convenience and customer service; however, I still find them wildly overrated.

I went through the drive thru and ordered a chocolate chip muffin top and a large pumpkin pie latte. I asked the guys at the window to check the syrup to see if there was citric acid in the syrup - something I am very allergic to, and the website doesn't have the actual ingredients (hey, Dutch Bros - fix that!)... the guys checked my muffin top thing AND two of them searched for a few minutes for the syrup bottle, even rummaging through the back! A few minutes later, the guys told me there was no citric acid. They did way more then I was expecting - I offered to take the drink and take allergy medication, but these guys did far more than expected. 10 stars!

How are people so happy here? Seriously. It's a tad disconcerting. Do they have talent spotters roaming around looking for people with pathologically sunny dispositions? Is it a really effective pre-shift amp up routine? Is it, unnatural means? For me, Dutch Bros is the place I get rebels at. Imagine an energy drink with Italian soda syrups. Don't imagine it, that's exactly what a rebel is. Because coffee tastes like ass. Proviso the first: go to the website and identify flavors you might like, because they all have crazy names. I actually have a note in my iPhone to remember electric berry, fire lizard and bubblegum. Proviso the second: the slushy version is fucking painful. I'd never until that point had a brain freeze that interrupted my vision. Which was a super problem because I was driving. Since then I get them iced and it's been no trouble, just fizzy caffeinated goodness. The closest thing to a problem at this location is the traffic. The placement of the drive thru window sometimes has customer backing up onto MLK and blocking the lane of traffic that pretty quickly leads to an I-84 on-ramp. Not a DB problem, more like an addicts can't be trusted problem. Fortunately the employees have lately gotten really good at traffic management, even having found a way to pretty much force drivers to move up mid-order that doesn't involve a whip and a chair. So, coffee bad, drivers stupid, rebels good. Yay Dutch Bros. Just don't try to fob off any of those stickers on me.

Tried to get coffee today. Pulled into the lot and came to the line, only to be told by the attendant that we would not be allowed through the drive through unless we drove around the block "at least once" to enter from the other side. Apparently there were signs on the entrance we used that had blown over face down. The attendant acknowledged this. I would totally understand being told to circle around if us entering from the other side had disrupted the line or blocked traffic in any way (it definitely could have if the line had been longer) but the line was short and there was far more than enough room for us to pull forward out of the way. I get they have policies and it's not their fault the weather took down their signage, but the enforcement in a circumstance where nothing would have been disrupted and circling the block even once would have taken at least 10 minutes because of street traffic was pretty frustrating. Either the attendant didn't like the look of us and wanted an excuse to turn us away, or the location cracks down hard on their staff to enforce this whether it makes sense or not at the expense of the customer.

I ordered a coffee through GrubHub on Saturday, 7/31. The coffee was an iced large golden eagle mocha. I order pretty regularly on Saturdays from the same location on NE Lloyd Blvd. in Portland. This time, when I was down to near the bottom of my cup, I saw something black in my up. Took off the lid, and there was a large clump of black hair. I was absolutely horrified. I called customer service line on the website and talked to Skye. She offered to send me a gift card, but did make excuses how since you are not partnered directly with GrubHub they cannot guarantee the quality of my order. I'm not sure how that makes any sense, since this is a health issues. I would expect whoever I order it through that it is made correctly without any health and safety issues, like hair in my cup. When making coffee, hair should be securely tied back!!!I I reached out to another manager, but she also said she was unable to assist since "that location is not within our franchise. I've cc'd customer experience, they should be reaching out to help you get this resolved." I have not gotten one phone call or any response that isn't automated, other than the manager that stated its not within their franchise. A $5 gift card and no real apology is not going to cut it.

We came on the first day of the month for free stickers! I got a small hot s'mores mocha and it was as delicious as ever. The drive-thru line moved fairly quickly and was pretty efficient. The OG DB is somewhere in Oregon and so it was cool to visit one in its original state.

Good coffee, Excellent WiFi, good music video but WAY TOO LOUD. Yes it is 24 hours, In Portland that is unusual. As a disabled person, the restrooms are excellent. Everything else falls way short. The table that could handle a wheel chair have fixed to the floor seating. The tables are bolted too. They left only the most difficult to access sides of the table open. If you are overweight, as I am, forget it. Tall stools are extremely sturdy but uncomfortable. The Bar seating is too close to couches. HINT: Find a bar table end and sit in the window sill. That is actually not bad. Music videos by: http://www.screenplayentertainment.com/ Again the music selection is good. Just too loud.

Love the new Salted Caramel latte and I got a free one for my half-birthday! How awesome! Thanks Dutch Bros! You Rock!

BEST EMPLOYEES EVER!!!!!! Drove over to this location tonight around 12am ish and the 2 girls working were the most kindest and welcoming people I've ever encountered. They made my night (and birthday) so much better through amazing customer service and genuine positive vibes. We need more wonderful loving people like those 2 girls in the world I wish I caught their names! But this stand has always had outstanding employees and tonight highlighted that even more!

Extremely rude customer service - accidentally went in the wrong entrance which wasn't clearly marked until you're literally turning into the lot with a line of cars behind on the street. Only 2 cars in line, so I went in line and a gal walks up to the car and in a nasty tone said I would need to leave, drive around the block one time and then get in line from the correct entrance....me accidentally getting in through the wrong entrance had no negative effect on anyone. Yet she was so rude about it. Not sure if that's protocol, but it was clear she forgot she was speaking to a potential customer. Anyway I left and don't plan on returning. So rude.

When one business or company stands out as noticeably different from many others that are similar to it, that catches the attention. And that's exactly what happened last night in Portland. We were driving down a street after 11pm and noticed this unfamiliar place with a long drive thru line - it was a Dutch Bros. I looked at my wife and said "they must be something special to be open this late and have a line, cause coffee shops don't do that". Tonight we went to see for ourselves, and came away nothing but 5-star happy. The long line of cars moved along reasonably but not so fast that you feel the customers are just cattle being shoved thru a gate. When the lady outside taking orders got to us, she was not only very pleasant but actually seemed interested in us as people. When we got to the window and paid, the price for the mocha was less than I expected. And finally, the taste. Oh the taste. I think the competition has almost ruined my tastebuds with substandard fare. This mocha? Bomb! My wife doesn't even drink mochas and she was impressed with her little sip (one sip turned into a few). Dutch Bros, well done. Next time we're in Portland, we'll see you again.

I enjoyed my drink so much yesterday that I came back today (a different location) and it didn't disappoint! It was a little tricky getting into the parking lot b/c of the location but the service was great and despite the long line in the drive through I was in and out quickly! I got a large soda (which was larger than I expected) and it was only $3.50 which was a nice surprise.

I've been going to Dutch Bros almost daily for years during Covid I've literally gone to Dutch Bros every single day looking at the amount of money I spent at Dutch Bros is over $2000 during Covid the company did away with the reward program how do they plan on repaying some of us that have been loyal when they have been disloyal by removing a program that rewarded us? I keep asking them over and over what's going on with the rewards program when are they getting their stamp cards back or if they're going to go to an online system kinda like Black rock uses you phone number And all they say is corporate is working on it well Dutch Brose you've made millions of dollars during this pandemic where the hell is the rewards program it's small but it makes a big difference. Get your act together or black rock you got my business.

I cannot stop raving about Dutch Bros Coffee. Probably one of the best coffees I have ever had in my life, tied with one other place in another state. My coworker introduced me to this coffee shop when we were in the area for a work trip. SO AMAZING!! I could not make it through the day in Portland without a cup of Coffee from Dutch Bros. I wish they had one where I live back in Philly! I usually need a good amount of cream and sugar in my coffee, but when I ordered either a hot or iced coffee with 1 pump of vanilla from here, I did not need to add any sugar and can get away with almond milk or skim milk rather than cream! This is a big deal for me...I am super picky about my coffee and can only handle less sugar and cream/milk if I REALLY like the quality and taste of the coffee, which is rare...so that is saying something about how good this place is. I cannot recommend this place enough! GO HERE! The staff is also extremely friendly, offering restaurant recommendations and advice on the area since they knew we were from out of town. Everything about Dutch Bros just makes me so happy, its a great experience overall, not just the coffee, but the service and feeling you have when you are here...all of it is awesome. I highly suggest coming here if you are in the area!

Dutch Bros will always have a special place in my heart. Yeah, their drinks are too sweet. That sugar content is probably feeding cancer or diabetes. But...there's a solution to that. Order drinks half-sweet. Add an extra shot perhaps. Don't drink them everyday. These drinks are the liquid version of comfort food and just want you need on a rainy day when you have a cold but you're going to tough it up and go to Goodwill to look at furniture anyways. You know when you have those "I'm getting old" moments. One of them happened here when we mentioned George Costanza from Seinfeld and barista wasn't really sure who that was. Anyways, there wasn't any line yesterday, but even if there is, it moves quickly and shouldn't be a deterrent from your caffeine.

Amazing service. Out of town on vacation. We've never been to Dutch Brothers before, but it's just down the street from the hotel that had muddy water for coffee. While ordering, very obvious we are not familiar with the menu, questions asked, employees find out it is our first time, try to give us a punch card, we probably won't be back for a few yrs, so they give us our coffees for free. Now we have to go back next time we are back in Portland!

I just love Dutch Bros. Coffee here in Oregon!! I wish we had this coffee chain in Los Angeles! I had to stop by to enjoy a Caramel Latte before flying back to California!