jean G.
Google
Rude front of house service, filthy setting, and we ended up cleaning our own table.
If you wish to have a memorable lasting memory of a negative experience which will ruin you day and will be long lasting, sour your taste of Rome and visit this awful place……
We visited this local spot in Rome expecting a simple, relaxed meal and left genuinely disappointed. I don’t enjoy writing negative reviews, but the experience was so poor that I feel other travellers and locals deserve a heads-up.
From the moment we arrived, the attitude from staff was rude and unwelcoming. There was no basic courtesy, no attempt to help, and when we tried to ask a simple question (about seating/service), the response felt abrupt and dismissive. It set the tone immediately, and unfortunately things only got worse.
The cleanliness was shocking. The place looked like it hadn’t been properly cleaned in a long time—surfaces and the general dining area felt grubby and unpleasant. What made it worse was that tables were left dirty and instead of staff clearing or wiping them down, we ended up clearing the table ourselves just so we could sit down. That’s not “casual” service—it’s basic hygiene and customer care, and it simply wasn’t there.
Even after we tried to make the best of it, the overall atmosphere was uncomfortable because it felt like we were an inconvenience rather than paying customers. Between the filthy environment and the rude service, we lost confidence in the place entirely. In the end, we decided it was best to leave rather than risk eating somewhere that didn’t appear clean.
I understand that hospitality can be stressful and places get busy, but there’s no excuse for customers having to clean their own tables in a dirty setting while being treated poorly. This was an awful experience, and we won’t be returning. I’d strongly suggest management looks seriously at staff training, customer service, and basic cleaning standards, because right now this place is letting itself down badly.