Jen S.
Yelp
Super long wait times for subpar food.
Two stars for super cute! Awesome ambience. It ends there.
I would say run don't walk! We came in at 12:55 pm and left at 3:10pm. When we arrived they said seat yourself anywhere. By 1:10 they were quoting a 1.5 hr wait time and that's when we all knew it would be a long haul. We watched 4 other families walk out. The table next to us paid for their drinks and after only a few sips left because they had waited 22 minutes for the drinks and they had an elderly parent in a wheelchair and he needed to eat. They decided going to taco time made more sense. The waitress did not even apologize.
We, however, had nowhere to be. After 45 minutes and no appetizers we called the waitress over and said "Hey, we are good on time...nowhere to be, just concerned that all of our food is going to come at the same time." She explained that it would not be an issue. Our appetizers came.
We ordered the steak bites, we got 3. THREE pieces of meat for $16. The hummus and warm pita was hummus and cold, soggy pita. Fine. Inflation and the tail end of a pandemic. First world problems. We were still chill. It's all good
Then a waitress who was not ours came with the rest of our food, I explained we just didn't want all the food at the same time. She was so RUDE and defensive. Explained the kitchen was sooo busy and doing their best. I said, we know! All good...we just were hoping to not have all our food at once...she got right in my
Face and repeated "The kitchen is busy and doing their best." I was so taken a back...we get it! Like the most understanding customers EVER! We just couldn't fit it all on the table...she shoved it on, threw her hands up and walked back to the bar and spent 5 minutes complaining about us to the bartender, who I think might have been the owner. The bartender actually brought us ketchup later on.
I'm still confused why ordering appetizers 30 minutes before mains...and having a busy kitchen would mean the food all
Comes at once?
Ok. Fine. Next we needed silverware/napkins, ketchup and water. 2 requests for each...15 more minutes. The pizza was now cold...and was the only thing worth eating.
We took the pizza to go, left the rest. Salad was a good idea but would definitely get dressing on the side. We love blue cheese but it was a swimming pool of dressing and just overpowered the food, such a waste.
One and done for us. You can't have subpar food and rude servers. Good food can make up for bad service and visa versa but both coupled with long kitchen wait times don't work.
Also as a server, when you bring the bill and none of the food has been eaten, excellent time to ask for feedback...instead she asked us our plans for the day...what a miss.