Virginia W.
Yelp
I've been here many times and the service is always abysmal. This time, I came here with my family (group of 6) and we ordered a pretty standard meal of rice and about 5-6 dishes. The food came out at all different times. We were first served 2 dishes with no rice. The rice came about 5min later. We began to eat and about 20min after the first 2 dishes, the second round of food came out. The waitress hardly refilled our tea and came up to us about 20min after the second round came out. She told us our last dish was almost ready- at this point, my aunt made a joke about being too full to eat anymore and the hostess said, "well, you should have told me earlier and I would have cancelled the order." Rude.
When I went to pay the check, the waitress never came to pick it up. No problem, the counter was right behind me. I didn't believe we had very good service and decided to tip her 10%- normally I'm at least a 20% tipper. When I sat back down, she came over to our table and said that I had to tip her 15%. Excuse me? I thought tipping was based on the service you had provided? Not a set gratuity. Just because we had 6 people, an automatic 15% shouldn't be included if the waitress did a poor job- if anything, it gives her no reason to do a good job, but I digress. In the end, I tipped her 15% for her poor services and now I refuse to go back because of this or I will only get take-out in the future.
Oh yeah, food. It's pretty good. I like their calamari.