East Village Hats

I want to support small independent stores like this but it's important to give honest feedback. The service. 4/5. I emailed ahead of purchasing stating I wanted some modifications ( which owner replied yes) as well as made a note with purchase for modifications but owner didn't check so sent hat without changes. Happened to be in NY a month later, got everything modified but if i wasn't in NY it would have been returned and resent on my cost. Very slow to respond to emails. The quality. 1/5. I purchased the supreme in coarse sisal. The straw material used is very thin and easily deformed. See picture attached. This is from just a 5 day trip to NY and it already looks beaten up and years old. The straw is also starting to fray. Disappointed. I own 3 hats fromother independent small store designer hats and the quality of service and material is better.

After purchasing an overpriced "custom-made" hat in Colorado that didn't come out quite as expected, I went in to East Village Hats to have the hat altered. The shop owners were extremely pleasant, empathetic with my situation and carefully explained how they could fix the hat. When the alterations were completed a few days later, the promptly called me to notify me it was ready for pick up. They charged a very reasonable rate for the alterations and did a fantastic job - disaster was averted thanks to these folks!

I wrote the below 4 years ago. In the intervening years I've become a regular & purchased more hats than I can count. I especially love the tricorne I commissioned. Thank you, Julia! My favourite hat shop in the city. Handmade gorgeous hats in a wide variety of styles with frequent guest exhibits from milliners from all over the world.

I had the wonderful opportunity to have Julia, a darling woman from the UK, design and create a custom made hat to celebrate my brother's outdoor wedding in Georgetown, Washington, D.C. Julia was a dream to work with. I made an appointment with her at her shop, brought in a photo of my dress with me, and described to her what I was looking for. She took my measurements and had me try on a few of her pre-made hats until we found the shape and color that were right. I came to pick up my custom made hat a few weeks later and was thrilled! I received so many compliments at the wedding. Plus, coming to the East Village to shop is always so much fun. I can't wait to have my fall/winter hat made with her!!

Super duper hats at very reasonable prices. One can get same quality or even better than the ones sold at Bergdorf Goodman New York! Owner is slightly abrupt (maybe just her accent?); But super lovely attenant!

I discovered East Village Hats while looking for a place to restore my 94 year old step-father's pork pie hat. His father bought it for him on his 16th birthday in 1942. The shop is magical. Ms. Knox is very knowledgeable. Almost all of my experience was wonderful. Except when I called to see if I could pick the hat up early. As I asked on the phone if after 2pm was OK because I wanted to take the hat to an appointment at 4pm, she snapped at me and said "I will if you would stop talking and let me finish it." Maybe she was having a bad day? I didn't appreciate it, but the hat came out beautifully. I would highly recommend this shop.

Super dope. Great vibes. Honestly, I spent over $700 on hats here and I would do it again tomorrow. Julia is amazing and the hats are worth every penny. I didn't buy some disposable garbage on Amazon, I bought hand crafted designer pieces that we'll wear and cherish for a long time.

Discovering this store and meeting Julia made my day today, during all the craziness going on 2020. I am obsessed with this store- the best material the hats made from, the delicate but perfect shapes, the subtle color of straw/ribbon/flower, how well they are designed and made. What else could you ask for? Not to mention how sweet and helpful Julia is- she knew what I was looking for from the beginning and everything she recommended was amazing. Happy happy happy 💕💕💕