Eric P.
Google
Update 7/19/24: Had to come back on a lesser busier day, everything was prefect, food- piping hot food & pizza ! and got served within minutes,
Service was spot on this time!
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Let me begin by saying I love Easy Street. But this was my 1st time at this location. Now granted, it was a very busy night because they were broadcasting Copa América soccer semifinal game Columbia vs Urugay, but that's no excuse for the lackluster service. My server was Ashley and she was the only one taking orders , serving customers with the help of ALL the other staff, but still! I felt bad for her because she was overwhelmed. Anyhow we were sat down and got water and drinks right away, after that it was almost 45 minutes before our order was taken, so we ordered everything at once. That's where everything went down hill. So a group of 3 walked in and ordered for take out, were told 20-25 minutes, time went by, They walked in and picked up their just ordered pizza & Then 2 minutes later my pizza comes out, LUKE WARM! I guess take out, not even a phone ordered pizza had / has priority over sitting , waiting customers and then it was not hot fresh out of the oven, it had been sitting for a while, and then a few minutes later all the appetizers we ordered came out - 24 wings, tater tots and mac and cheese..... NOT EVEN HOT . Told server this was unaccetable and to take it back, it's been over an hour now only to get warm food, all of it. Sad because their food is good but on a busy day, it should be all hands on deck, and that wasn't the case here, it was all a FAIL Needless to say, we had the 1st bites only to keep getting dissapointed with how warm to cold the food was. It was a bad day for this location, so sad because we were hungry to the point that our hunger was gone from being upset and upset that the food wasn't even fresh or hot. I'll give it to Easy street , they made it right, but we never got to eat. So if you're looking for great pizza , wings, salads, burgers and appetizers, oh ya drinks too, this is a great place, but luckily,it wasn't my 1st time at Easy street, just the 1st time at this location, and last. I'll continue to go patronize their other 2 locations