Demoiselle B.
Google
The wait time was okay. I ordered snails as my appetizer, but the taste was really off. the snail was hard, earthy, and had a bitter aftertaste. That usually happens when snails aren’t properly prepped . I mentioned it politely to one of the cashiers.
A few minutes later, another cashier came over clearly irritated, questioning why I didn’t like it and insisting nothing was wrong because another table didn’t complain. As Africans, we really need to do better with customer service toward each other. The way she spoke to me felt unnecessary and disrespectful, and I honestly don’t think she would’ve talked to non-African customers like that.
My entrée was grilled fish. It was okay at first, but it still had a strong fishy aftertaste, and part of it tasted bitter. Which again means it was not prepped well.
This place has potential, but the customer service and food quality missed the mark this time. I was respectful the whole time, but left feeling disrespected. Even though the experience wasn’t the best, we didn’t take it personally and still tipped! I hope the staff gets better training on how to handle customer feedback.