Karen S.
Google
My daughter lived here for one year. The good: nice, clean modern apartment; nice pool. The not so good: her unit was along a very busy main thoroughfare so there was constant traffic noise. The bad and the reason for this 2-star rating: She was on the 3rd floor. As a foster mom, she had a foster baby whom I helped with often. When the elevator broke in April, management allowed the elevator to be out of service until August 31 (due to “circumstances beyond our control” “thank you for your patience and understanding” “sorry for the inconvenience” yeah yeah right). She intentionally chose this complex because it had an elevator and she knew she would have foster children. How convenient it was to haul baby, car seat, groceries up flights of stairs. (The family with 5 children on the 3rd floor moved out during this time, no surprise!) The day she had movers come get her furniture, one of the movers said he used to work at a different apartment complex under the same management and they allowed an elevator to remain out of service for 2 years in a building with many elderly residents. I have a hard time believing in a city like Omaha it really took 4 months to get a part to repair an elevator to accommodate their residents.
The not-so-funny end to the story is that the day I helped her move out, I clocked 77 flights of stairs and then at 4:45 pm, the email was sent announcing the elevator was fixed! Seriously?!